Make my costumers enjoying their meal or dinner
Tamia Mgxekwa
Social Worker Student
Langa
Summary
I am seeking and maintaining a part-time position as a waitress. Enthusiastic and reliable professionals take pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints, and resolving issues in a timely manner. Maintains focus and a positive attitude in stressful situations and high-volume environments that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Social Worker Assistant (School Intership)
Just Grace
01.2024 - Current
- Reason For Leaving: Further Studies
- Assisted social workers in developing comprehensive care plans for clients, improving their quality of life.
- Maintained accurate client records, ensuring privacy and compliance with regulations.
- Promoted positive relationships between clients and service providers by acting as a liaison when necessary.
Restaurant Waiteress
Rocco Mama
05.2023 - 02.2024
- Increased revenue by upselling menu items and suggesting daily specials based on individual preferences.
- Handled high-pressure situations gracefully, addressing customer concerns professionally and promptly.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maximized table turnover rate with timely seating of new customers and effective coordination with the kitchen staff.
- Resolved issues promptly while maintaining professionalism, ultimately improving customer satisfaction levels.
- Implemented improved methods for organizing server stations, increasing overall efficiency during busy shifts.
General Worker and Waiteress
Ebotwe Catering
01.2022 - 11.2022
- Oversaw daily operations of the department efficiently by delegating tasks appropriately based on individual strengths.
- Improved team morale and productivity through effective communication and active listening skills.
- Implemented cost-saving measures, reducing overhead expenses without compromising product quality or employee satisfaction.
- Optimized inventory management by implementing an organized system for tracking stock levels and ordering supplies as needed.
Education
Ikamvalethu S.S.S
Langa, South Africa 01.2020 -
Skills
Customer Service
Relationship Building
Effective Communication
Microsoft Office
Time management abilities
Social Assessment
Family Communication
Client Advocacy
Profile
Tamia Mgxekwa, Female, 10/13/02
References
- Siyabulela Mashiyi, Restaurant Rocco Mama, +27730351899
- Bukiwe Nkosiyaphantsi, Manager, Ebotwe Catering, +27 78 601 9916
Disclaimer
I hereby declare that the information written above is true and correct.
Interests
Hiking, Reading,
Reading a book can be a fun and enjoyable way to spend leisure time. Books can take you to new worlds, introduce you to new characters, and provide a way to escape from everyday life. Learning: Books are also a great way to learn new things.
I love hiking because it makes me feel my body. I love when I feel the power behind my legsand the rocks underneath my feet. I even love when I feel that familiar burn in my lungs up the steep parts. Lately, I've been feeling more grateful for my body, imperfections and all, and the places it allows me to go.
Timeline
Social Worker Assistant (School Intership)
Just Grace
01.2024 - Current
Restaurant Waiteress
Rocco Mama
05.2023 - 02.2024
General Worker and Waiteress
Ebotwe Catering
01.2022 - 11.2022
Ikamvalethu S.S.S
01.2020 -
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