Tamaswati T Ndzimandze
Manzini
Summary
A proactive and highly organized professional with extensive experience in administrative support, data management, and cross-functional coordination, seeking an Office Administrator position. Eager to leverage proven skills in document processing, efficient office operations, and stakeholder liaison to ensure seamless daily workflows. Adept at managing filing systems, preparing detailed reports, and providing comprehensive administrative support to enhance organizational efficiency and contribute to a productive work environment. A Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
Work History
Receptionist
Growth Invest.
Krugersdorp
04.2023 - 10.2025
- Managed front desk operations and greeted visitors warmly.
- Scheduled appointments and coordinated meetings for staff and clients.
- Answered phone calls and directed inquiries to appropriate personnel.
- Ensured office supplies were stocked and organized efficiently.
- Provided administrative support to various departments as needed.
- Assisted in organizing events and workshops for educational initiatives.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Personal assistant to Managing Director; which included but not limited to handling his calender.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Prepared welcome packages for new hires.
- Kept updated records of office expenses and costs, assisting with budget tracking.
Sales Admin Clerk
Premier Eswatini Milling
Matsapha
02.2019 - 03.2022
- Assisted Sales Representatives with timely provision of sales documents and managed customer queries to maintain excellent service standards.
- Managed all customer order processing, from order capture to preparation of picking slips and invoicing, ensuring accuracy.
- Prepared and analyzed weekly and monthly sales and customer activity reports to support data-driven decision-making for management.
- Facilitated CSI projects
Education
Higher Certificate - Marketing Management
Regent Business School
Eswatini 01.2021 - 03/2022
Associate Degree - Events Management
Limkokwing University of Creative Technology
Eswatini 09.2016 - 11.2019
SGCSE -
Manzini Nazarene High School
Eswatini 01.2011 - 11.2015
Skills
- Customer Service Skill
- Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Data analysis
- Filling system
- Ability to work independently
- Ability to Cope with pressure and Set-backs
- Effective verbal and written communication
- Customer service orientation
- Interpersonal effectiveness
- Team collaboration and cross-functional support
- Problem-solving and analytical thinking
- Negotiation and persuasion
- Time management and task prioritization
- Adaptability
- Attention to detail and accuracy
- Initiative and proactive approach to tasks
- Commitment and motivation
- High ethical standards and professionalism
- Event coordination
- Office management
- Scheduling
- Office supply inventory control
- Telephone skills
- Clerical support
- Office equipment operations
References
- Ms. Paula Marques, Eswatini Retail Solutions, Managing Director, +268 78346052/78614251, paula@emlembe.co.sz
- Ms. Sthembile Khumalo, Eswatini Retail Solutions, Merchandising and Sales Ops Manager, +268 2518 5011/76024796, Sthembile.Khumalo@Premierfmcg.com
- Mr. Mfundo Khanyile, Eswatini National Youth Council, Project Manager, +268 2505 3754/2505 3709
- Mr. Majahonke Nkosi, Growth Invest, Managing Director, +27 76 510 0260/ +27 81 423 6123, m.nkosi@hotmail.com
Personal Information
- Profession: Office Administrator
- Gender: Female
- Nationality: LiSwati
- Driving License: Class E (5-years' experience)
Languages
Siswati
First Language
English
Upper Intermediate
B2
Timeline
Receptionist
Growth Invest.
04.2023 - 10.2025
Higher Certificate - Marketing Management
Regent Business School
01.2021 - 03/2022
Sales Admin Clerk
Premier Eswatini Milling
02.2019 - 03.2022
Associate Degree - Events Management
Limkokwing University of Creative Technology
09.2016 - 11.2019
SGCSE -
Manzini Nazarene High School
01.2011 - 11.2015