Summary
Work History
Skills
Timeline
Generic
Tamarin Jean McLaren

Tamarin Jean McLaren

Retail Store Professional
Wapadrand, Pretoria,GP

Summary

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

Work History

Store Manager

The Pool Team (Pty) Ltd.
Faerie Glen, Pretoria , Gauteng
07.2023 - 12.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Supervised guests at front counter, answering questions regarding products.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Rotated merchandise and displays to feature new products and promotions.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Optimized checkout process to reduce wait times, improving customer satisfaction scores.
  • Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
  • Reported issues to higher management with great detail.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Department Manager

Food Lover's Market
Menlyn, Pretoria, South Africa
06.2020 - 06.2023
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
  • Analyzed sales data to identify opportunities for growth and areas for improvement, informing strategic direction.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Human Resource Manager

Food Lover's Market Gateway
Centurion, Pretoria, South Africa
02.2018 - 06.2020
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
  • Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices.
  • Processed employee claims involving performance issues and harassment.
  • Facilitated conflict resolution sessions, fostering positive work environment and maintaining high levels of staff morale.
  • Enhanced employee career paths through development of clear progression plans and continuous learning opportunities.
  • Led negotiations for employee benefits packages, securing cost-effective solutions while maintaining high-quality offerings.
  • Improved compliance with health and safety regulations by developing and implementing comprehensive training for all staff.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.

Marketing Coordinator

Rorotika Technologies
Fourways, Johannesburg, South Africa
08.2011 - 02.2013
  • Used online and offline marketing to generate leads, increase visibility and drive sales growth.
  • Boosted sales by designing and executing creative email marketing campaigns.
  • Answered general marketing department inquiries by email, phone, and mail.
  • Coordinated public relations activities, securing positive press coverage for company initiatives.
  • Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
  • Tracked and reported on marketing campaign responses.
  • Created engaging brochures and flyers to use for promotional materials and distribution.
  • Improved website traffic with the implementation of SEO best practices and keyword research.
  • Crafted compelling content for newsletters, blogs, and social media, engaging audiences and building community.
  • Orchestrated trade show appearances and presentations, showcasing company products to potential clients and partners.
  • Enhanced online presence, updating website content and SEO practices to improve search engine rankings.
  • Updated and maintained marketing database, ensuring accuracy and compliance with data protection regulations.

Skills

Oversee daily operational processes of a large supermarket

undefined

Timeline

Store Manager

The Pool Team (Pty) Ltd.
07.2023 - 12.2024

Department Manager

Food Lover's Market
06.2020 - 06.2023

Human Resource Manager

Food Lover's Market Gateway
02.2018 - 06.2020

Marketing Coordinator

Rorotika Technologies
08.2011 - 02.2013

Similar Profiles

CREATE PROFILE
Tamarin Jean McLarenRetail Store Professional