Tamara Mahlangu
Professional Nurse
Brakpan
Summary
I Tamara Mahlangu started nursing in 1979 at Pollack Park Hospital and in the process I studied and became a staff nurse and work at Netcare in 2000 and I got an opportunity to do bridging course to be a Registered nurse and later worked at the Far East Rand Hospital and was promoted to open an orthopedic ward as an operational manager,which i did and it's successful.
Overview
11
11
years of professional experience
5
5
Certifications
Work History
Registered Nurse
NarcononAfrica Rehabilitation Centre
Rustenburg
05.2023 - Current
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Monitored patient reactions after administering medications and IV therapies.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Operational Manager
Far East Rand Hospital
Brakpan
10.2013 - 05.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Coordinated efforts among various departments to effectively manage resources and meet project deadlines consistently.
- Assisted in recruiting, hiring and training of team members.
- Implemented innovative solutions to address operational challenges, leading to increased efficiency and reduced costs.
- Demonstrated expertise in conflict resolution through mediating disputes between team members or departments, facilitating a harmonious work environment.
- Managed budgets for multiple projects, ensuring timely delivery and cost control.
- Spearheaded initiatives promoting an inclusive work environment that valued diversity and encouraged employee engagement at all levels throughout the organization.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Analyzed data trends to identify areas for process improvement, ultimately driving higher levels of performance across all departments.
- Ensured compliance with industry regulations by developing comprehensive policies and procedures manuals for each department.
- Conducted regular risk assessments to proactively identify potential issues affecting operations or financial stability.
- Mentored staff members on best practices, fostering a culture of continuous improvement within the organization.
- Championed lean management principles within the organization, optimizing workflows while minimizing excess resource consumption.
- Streamlined operational processes by implementing efficiency improvements and reducing waste.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Collaborated with executive leadership to develop strategic plans aimed at achieving long-term organizational growth and success.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Played a pivotal role in enhancing overall operational excellence by identifying inefficiencies within existing systems/processes and implementing targeted interventions.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Trained and guided team members to maintain high productivity and performance metrics.
- Raised property accuracy and accountability by creating new automated tracking method.
- Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
- Optimized inventory management strategy through accurate forecasting and demand planning methodologies.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Gained strong leadership skills by managing projects from start to finish.
- Developed and maintained courteous and effective working relationships.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Proven ability to develop and implement creative solutions to complex problems.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated leadership skills in managing projects from concept to completion.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Delivered services to customer locations within specific timeframes.
- Self-motivated, with a strong sense of personal responsibility.
- Provided professional services and support in a dynamic work environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Diploma As Registered Nurse - Nursing Sciene,oski Theory And Practicals
Netcare Academy
Johannesburg 11.2010
Skills
Excellent Communication
Certification
Diploma in Administration
Certificate in Dispensing of medication
Dispensing of medication prescribed by the practition can be dispensed during the obscene of the practitioner of pharmaceutical. During night duty when on call dispense medication to staff in casualty A&E also schedule 5&6 drugs.
Accomplishments
Certificate of outstanding performance as operational manager
I have Awards for Ideal Hospital realization platinum status certificate of appreciation excellent
I have Awards platinum status for ideal Hospitalrealization
Appreciation certificate for excellent performance
Awarded for outstanding performance as an operational manager.
Timeline
Registered Nurse
NarcononAfrica Rehabilitation Centre
05.2023 - Current
Operational Manager
Far East Rand Hospital
10.2013 - 05.2023
Diploma As Registered Nurse - Nursing Sciene,oski Theory And Practicals
Netcare Academy
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