Tamalynn September
Cape Town
Summary
With over 13 years of diverse experience in administration, management, and client services, I bring exceptional multitasking and organizational skills. Known for my adaptability, attention to detail, and ability to deliver under pressure, I excel in streamlining processes and enhancing team productivity. Proficient in Microsoft Office Suite, SAP, and other tools, I am quick to learn new systems and committed to achieving results in dynamic environments.
Overview
16
16
years of professional experience
2
2
Languages
Work History
Quality Assurance Senior Administrator – Claims
PEP Div of Pepkor
02.2022 - 08.2024
- Captured and processed vendor invoices for administrative and technical teams via SAP
- Managed and mentored admin and intern teams, ensuring operational efficiency
- Coordinated closely with the Quality Assurance Manager on compliance initiatives
- Administered NRCS LOA certifications and monitored adherence to regulatory standards
- Directed stock donation, destruction, and return workflows across business units
- Oversaw third-party sales documentation and compliance with SOPs
- Authored and updated SOPs and supplier manuals, ensuring alignment with process changes
Quality Assurance Claims Administrator
PEP Div of Pepkor
11.2017 - 01.2022
- Administered vendor claims and ensured compliance with organizational policies
- Collaborated with suppliers and internal departments to validate ticketing and barcode accuracy
- Streamlined processes for rejected and canceled stock, including donation protocols
- Developed and maintained SOPs and manuals to reflect updated operational requirements
- Managed third-party transactions and liaised with accounts on financial reconciliations
Telesales Administrator
Gastro Foods
06.2015 - 11.2017
- Handled customer orders and invoicing through SAP Business One
- Promoted product sales via upselling strategies and targeted outreach
- Facilitated communication between dispatch, drivers, and clients for efficient deliveries
- Maintained inventory levels and monitored consumable stock
- Addressed and resolved client inquiries and complaints effectively
Receptionist
Gastro Foods
12.2013 - 06.2015
- Operated a busy switchboard, ensuring timely and accurate message delivery
- Managed petty cash and conducted regular stocktakes for office supplies
- Supported administrative tasks, visitor management, and logistics operations
Receptionist
Hitek Electrical
02.2012 - 11.2013
- Managed switchboard operations and assisted with office administration
- Maintained records of contractors and suppliers
- Provided support for tender documentation and job card preparation
Administrator
K & E Transport
06.2008 - 01.2012
- Reconciled corporate credit card and travel expenses
- Monitored travel costs and billing accuracy
- Prepared month-end journal entries and accruals
- Coordinated forex transactions and reconciliations
- Managed client bookings and processed invoices
Education
Matric - Senior Certificate
NQF Level 5 Retail and Wholesale Certificate - undefined
Edutel
NQF Level 5 Higher Certificate in Management Practices - undefined
Towerstone
Skills
- Strong communication in English and Afrikaans
- Proficiency in Microsoft Office Suite: Word, Excel, PowerPoint, Outlook
- Advanced SAP Manager expertise
- Office management
- Process improvements
- Process updates
- Recordkeeping expertise
- Recordkeeping requirements
- Meeting facilitation
- Office leadership
- Office administration
- Problem-solving
Educationandcertifications
- Matric – Senior Certificate
- Edutel: NQF Level 5 Retail and Wholesale Certificate
- Towerstone: NQF Level 5 Higher Certificate in Management Practices
Awards
- Support Player of the Year, 2022, Recognized for outstanding contributions to team success.
- Multiple Departmental Recognition Nominations, Acknowledged for performance excellence.
Timeline
Quality Assurance Senior Administrator – Claims
PEP Div of Pepkor
02.2022 - 08.2024
Quality Assurance Claims Administrator
PEP Div of Pepkor
11.2017 - 01.2022
Telesales Administrator
Gastro Foods
06.2015 - 11.2017
Receptionist
Gastro Foods
12.2013 - 06.2015
Receptionist
Hitek Electrical
02.2012 - 11.2013
Administrator
K & E Transport
06.2008 - 01.2012
NQF Level 5 Retail and Wholesale Certificate - undefined
Edutel
NQF Level 5 Higher Certificate in Management Practices - undefined
Towerstone
Matric - Senior Certificate
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