TALITHA NAIDOO
SALES MANAGER
Umhlanga
Summary
Results-driven Sales Manager with expertise in relationship building, team training, and strategic sales initiatives. Proven track record of driving revenue growth and enhancing client retention through exceptional account management.
Overview
16
16
years of professional experience
Work History
Sales Manager & Accounts Department
Aurora Diamonds
01.2017 - Current
- Amplified sales revenue via creation and implementation of strategic sales initiatives.
- Directed group of sales representatives, cultivating a collaborative environment and boosting performance.
- Directed group of sales representatives, cultivating collaborative environment and boosting performance.
- Fostered robust partnerships with key clients, ensuring outstanding service and high retention rates.
- Led training sessions for staff on effective sales techniques and product knowledge to improve sales effectiveness.
- Led frequent training sessions for staff emphasizing effective sales techniques and comprehensive product knowledge.
- Improved reporting techniques to provide more accurate forecasts and informed decision-making. improving forecasting precision and resource allocation decisions
- Led consistent sales meetings to review performance, disseminate best practices, and outline realistic targets for continued success.
- Facilitated negotiations with vendors and suppliers, optimizing pricing and terms to enhance company profitability.
- Acquired in-depth product knowledge supporting customized solutions for clients' unique requirements.
- enhanced reporting techniques improving forecasting precision and resource allocation decisions
- Oversaw accounts to strengthen client relationships and expand market share.
Assistant Sales Manager
702 Jewellers
01.2013 - 12.2016
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
- Provided exceptional customer service, enhancing client satisfaction and fostering repeat business.
- Mentored new sales staff on best practices for customer service and product knowledge.
- Resolved customer complaints with empathy and efficiency, ensuring their satisfaction and loyalty.
- Assisted in developing sales strategies to enhance customer engagement and increase revenue.
- Collaborated with team members to optimize inventory management and improve product presentation.
- Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
- Conducted regular audits of displayed items, maintaining an accurate representation of available products for clientele.
Early Childhood Teacher
CTC Christian School
01.2011 - 12.2013
- Developed and implemented age-appropriate lesson plans fostering cognitive and social development.
- Created engaging learning environments utilizing diverse educational materials and resources.
- Assessed student progress through observations, documentation, and individualized feedback.
- Collaborated with parents to support children's learning and development at home and school.
- Managed classroom behavior effectively using consistent routines and age-appropriate consequences, creating a safe learning environment for all students.
- Scheduled daily outdoor discovery time to encourage exploration and learning.
- Developed weekly lesson plans and activities to engage children and promote learning.
Education
LLB - LAW
Boston City Campus
Bedfordview, South Africa 01.2026 - Current
Skills
Sales operations
Account management
B to B sales
Sales forecasting
Sales presentations
Business development
Relationship building
Networking skills
Team training
Staff management
Goals and performance
Resolution-oriented
Timeline
LLB - LAW
Boston City Campus
01.2026 - Current
Sales Manager & Accounts Department
Aurora Diamonds
01.2017 - Current
Assistant Sales Manager
702 Jewellers
01.2013 - 12.2016
Early Childhood Teacher
CTC Christian School
01.2011 - 12.2013