TALIFHANI LETTICIA MASHAPA
Personal Assistant
Johannesburg,GP
Summary
Dedicated and detail oriented professional with a Diploma in Logistics and supply chain management (NQF level 6) skilled in administrative support, quality assurance and merchandising with proven experience in streamlining processes maintaining accuracy, and fostering positive team collaboration. Currently serving as the Personal Assistant Inter to the Acting Chief Director at the Department of Infrastructure Development. Skilled in administrative coordination, communication management, and executive support. Demonstrates strong organizational abilities, discretion, and a commitment to efficiency in high-pressure environments.National Youth Service (NYS) – Administrative Support (Fixed-Term Contract)
Department of Infrastructure Development
Overview
5
5
Languages
5
5
years of professional experience
Work History
Personal Assistant Intern
Gauteng Department of Infrastructure Development
09.2025 - Current
- Assisted in managing schedules and organizing appointments for senior officials.
- Coordinated logistics for departmental meetings and events to ensure smooth execution.
- Maintained accurate records and documentation to support project management efforts.
- Conducted research and gathered information to aid in decision-making processes.
Merchandiser
Pack and Stack
02.2024 - 12.2024
- Ensured proper arrangement and replenishment of stock on shelves to maximize sales and customer satisfaction.
- Collaborated with store managers to align merchandising strategies with promotional activities.
- Conducted inventory checks and maintained accurate records of stock levels.
- Monitored product expiration dates to ensure the freshness and quality of goods.
- Provided exceptional customer service by addressing inquiries and assisting with product selection.
Quality Assurance Officer
Gauteng Department of Education
11.2021 - 12.2021
- Received, controlled and distributed scripts to the marking team, ensuring compliance with established processes.
- Verified the accuracy and completeness of marking sheets and scripts during the evaluation process.
- Conducted thorough checks to ensure all questions were marked and calculations were correct.
- Provided administrative support, including data entry and document management.
- Assisted in coordinating and organizing daily tasks for smooth operational flow.
Education
Diploma - Logistics and Supply Chain Management
Rosebank College
12-2024
National Senior Certificate - undefined
Trinity Secondary School
01-2018
Skills
- Logistics Planning and Coordination
- Quality Control and Assurance
- Report Writing and Documentation
- Provide administrative support to the department- Assist with document management and records administration- Coordinate meetings and prepare correspondence- Capture and maintain departmental information- Support daily office operations and stakeholder communication
Additional Information
Courses Passed
Using your academic transcripts, include:
* Business Management 1
* Digital and Academic Literacies
* Introduction to Economics
* Introduction to Quantitative Thinking and Techniques
* Logistics Management 1A: Introduction to Logistics Management
* Logistics and Supply Chain Management 1A: Introduction
* Marketing Principles
* Operations Management
* Business Information Systems
* Customer Relationship Management
* Logistics Management 2B: Business Logistics
* Retail Management
* Supply Chain Management 2A: Procurement Management
* Supply Chain Management 2B: Inventory Management
* Transport Economics
* Work Integrated Learning
* Business Management 2A
* Logistics Management 3A: Transportation Management
* Logistics Management 3B: Warehouse Management
* Logistics Management 3C: Managing Logistics Across the Supply Chain
* Project Management
* Risk Management
* Supply Chain Management 3A: Contemporary Issues in Supply Chain Management
* Work Integrated Learning (Advanced)
Core Competencies
- Driver’s License: Code 10
- Logistics and Supply Chain Coordination
- Meeting Coordination and Minute Taking
- Document Preparation and Record Keeping
- Communication and Correspondence Management
- Travel and Logistics Arrangements
- Confidential Information Handling
- Stakeholder Liaison and Relationship Management
- Time Management and Prioritization
Timeline
Personal Assistant Intern
Gauteng Department of Infrastructure Development
09.2025 - Current
Merchandiser
Pack and Stack
02.2024 - 12.2024
Quality Assurance Officer
Gauteng Department of Education
11.2021 - 12.2021
National Senior Certificate - undefined
Trinity Secondary School
Diploma - Logistics and Supply Chain Management
Rosebank College