Summary
Overview
Work History
Education
Skills
Timeline
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Talent Mapudhingi Mpofu

Talent Mapudhingi Mpofu

Assistant Waiter
Johnnesburg

Summary

Motivated Assistant waiter with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

5
5
years of professional experience

Work History

Assistant Waiter

The Venue Country Hotel
01.2023 - 11.2023
  • Bussed and reset tables to keep dining room and work areas clean.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Greeted new customers, discussed specials, and took drink orders.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

Assistant Waiter

Crowne Plaza Rosebank
01.2019 - 03.2020
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Met with chef to review daily specials and menu changes.
  • Informed customers about daily and seasonal specials.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

B Com - Accounting

University of Johannesburg
Johannesburg
04.2001 -

Skills

Order Accuracy

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Timeline

Assistant Waiter

The Venue Country Hotel
01.2023 - 11.2023

Assistant Waiter

Crowne Plaza Rosebank
01.2019 - 03.2020

B Com - Accounting

University of Johannesburg
04.2001 -

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Talent Mapudhingi MpofuAssistant Waiter