Talani Ngonyama

• Ensured compliance with NSF financial and operational guidelines for funding recipients.
• Facilitated NSF funding applications by guiding institutions and organizations through compliance processes.
• Assisted in financial projections and resource allocation planning for NSF-funded projects.
• Ensured alignment of projects with the National Skills Development Plan (NSDP) and other regulatory frameworks.
• Monitored and evaluated funded projects, compiling detailed implementation and progress reports.
• Assessed the effectiveness of NSF-funded programs in addressing skills shortages and employment gaps.
• Conducted on-site evaluations to verify compliance with funding agreements and performance metrics.
• Provided research support by gathering, compiling, and presenting data for key projects.
• Demonstrated strong multitasking abilities, managing multiple responsibilities efficiently.
• Implemented project management strategies to improve workflow and increase team productivity.
• Prepared agendas and official minutes for meetings to ensure accurate documentation.
• Streamlined office operations by automating client correspondence, record tracking, and data management.
• Handled phone and email queries, providing timely responses and resolutions.
• Scheduled appointments and meetings, maintaining an organized calendar for key stakeholders.
• Assisted the Deputy Director in drafting proposals, technical evaluations, and administrative compliance reports.
• Tracked meeting attendance and cancellations, ensuring proper documentation.
• Strengthened interdepartmental communication by scheduling meetings and preparing discussion agendas.
• Expedited document processing using scanning, photocopying, and printing equipment.
• Managed and monitored office inventory, ensuring availability of essential supplies.
• Collaborated with teams on special projects, contributing innovative ideas for implementation.
• Coordinated schedules, arranging travel and managing executive calendars.
• Prepared and edited documents and reports for quality and accuracy.
• Scheduled meetings and appointment to prevent scheduling conflicts.

• Maintained confidentiality of sensitive documents and correspondence through secure handling procedures.
• Assisted in ensuring compliance with higher education regulatory frameworks (e.g., CHE, SAQA).
• Supported the evaluation and accreditation of academic programs to align with institutional and national standards.
• Collected and analyzed student and staff feedback to assess teaching, learning, and service quality.
• Assisted in reviewing and updating institutional policies related to quality assurance and compliance.
• Maintained and updated institutional planning databases with relevant statistics and reports.
• Organized quality assurance training sessions and awareness programs for faculty and staff.
• Serving as the point of contact between employees, management, and external stakeholders.
• Coordinating communication between departments and team members
• Provided professional assistance to visitors and customers, ensuring a welcoming and efficient front-desk experience.
• Managed incoming calls, emails, and visitor inquiries, escalating priority matters to the administrative manager.
• Oversaw mail and package processing, ensuring prompt receipt and distribution.
• Facilitated institutional planning, Quality Assurance, and Management Information Systems (MIS) policies.
• Scheduled and sent calendar invites for meetings, ensuring timely attendance and participation.
• Conducted qualification verifications with the Council on Higher Education (CHE) and South African Qualifications Authority (SAQA).
• Enhanced team communication by promptly responding to internal requests and inquiries.
• Coordinated meetings and conference calls, ensuring seamless execution and documentation.

•Managed a multi-line phone system by routing calls, delivering messages to staff, and welcoming visitors professionally.
•Maintained both electronic and paper filing systems, ensuring easy retrieval and organization of critical documents.
•Monitored office supplies, restocking low inventory to enhance productivity and maintain workflow.
•Utilized data and analytics to inform decision-making and drive continuous business improvements.
• Maintaining and updating organizational records, files, and databases.
• Ensuring proper filing and retrieval of important documents.
• Managing confidential information with discretion.