TAKUDZWA FRASER MACHECHE
Summary
Self-motivated and diligent professional eager to gain experience across various sectors. Committed to contributing to a high-quality team in a challenging environment that fosters career growth. Strong organizational and time management skills ready to be applied in entry-level roles. Seeking opportunities to enhance skills while supporting company objectives.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
WAITER
KAPSADT BRAUHAUS STRAND
STRAND
11.2023 - Current
- Delivered friendly and efficient customer service in a fast-paced environment.
- Managed orders, served meals and drinks, processed payments, and ensured customer satisfaction at all times.
- Followed health and safety protocols to ensure a safe dining experience.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Checked with customers to ensure that they were enjoying their meals.
- Assisted with menu recommendations based on guest preferences.
HEAD WAITER AND SUPERVISOR
ASAMIS ASIAN CUISINE
SOMERSET WEST
01.2018 - 10.2023
- Having the responsibility of leading the team, l would also lead by example and not just lay back.
- Making sure all customers are attended to, in doing so l can multi task and also handle any complains if araise.
- Cashing up the other waiters was one of my duties, as l would work two days each week alone without supervision.
- I was also responsible of opening and closing the restaurant, making sure all duties are done to due.
- Trained and supervised waitstaff to maintain high service standards.
- Communicated menu details and specials to guests with clarity.
- Assisted in inventory management of dining supplies and equipment.
- Trained new waiters on food service procedures and customer service standards.
- Greeted customers and escorted them to their tables.
- Completed opening and closing checklists to ensure smooth restaurant operations.
WAITER
SWIFT STAFFING & EVENTS
01.2016 - 01.2017
- Offering customer service as required, making sure as a team we provide a great experience to our guests.
- Dinner, conference, buffet table set up and venue decoration with dance stage set up.
- Followed health and safety protocols to ensure a safe dining experience.
Education
Advanced Level - Accounting, Business Studies, Economics
CENTENARY HIGH
02.2012 - 01.2014
Ordinary Level -
RUSS SECONDARY
01.2008 - 11.2011
Skills
- Payment processing
- Menu knowledge
- Health and safety
- Effective communication
- Multitasking
- Basic math
- Team collaboration
- Point of sale (POS) system operations
- Decision-making
- Liquor, wine, and food service
- Customer service
- Order management
- Problem solving
References
- MURRAY WOODWARD, SWIFT STAFFING AND EVENTS, +27 84 206 8501
- HUMARI HUGO, KAPSTADT BRAUHAUS, +27 83 976 3219
- MATTHEW KNOTT, ASAMIS ASIAN CUISINE, +27 76 495 5866
- ISHMAEL TSHEPANG, ASAMIS ASIAN CUISINE, +27 84 683 5664
Personal Information
- Date of Birth: 06/06/94
- Nationality: ZIMBABWEAN
Languages
- ENGLISH
Languages
English
Intermediate
B1
Timeline
WAITER
KAPSADT BRAUHAUS STRAND
11.2023 - Current
HEAD WAITER AND SUPERVISOR
ASAMIS ASIAN CUISINE
01.2018 - 10.2023
WAITER
SWIFT STAFFING & EVENTS
01.2016 - 01.2017
Advanced Level - Accounting, Business Studies, Economics
CENTENARY HIGH
02.2012 - 01.2014
Ordinary Level -
RUSS SECONDARY
01.2008 - 11.2011