Takalani Walter Ramadi
Logistics
Johannesburg
Summary
I am a driven, hardworking individual, and calm with exceptional skills. With principles that others can relate to easily. I am enthusiastic about my work, time orientated, adapt quickly to change, and perform well under pressure. I enjoy sharing knowledge and working in a collaborative setting.
Overview
20
20
years of professional experience
8
8
years of post-secondary education
5
5
Languages
Work History
Manager, Operations
DSV Road Logistics
Johannesburg
03.2013 - Current
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
- Planned and managed resources and budget to support and deliver objectives.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
- Conducted audits and risk assessments to achieve regulatory compliance.
- Allocated resources strategically to achieve high ROI and minimise financial cost.
- Helped to reduce staff turnover rates by driving improvements in team culture, transparency and cohesion.
- Acted as point of contact for high-level queries and represented team at senior leadership meetings.
- Located, verified and distribution information through knowledge management practices.
- Resolved conflicts by acting as mediator and rule enforcer as appropriate.
- Delivered KPI targets and improvements on consistent basis through excellent leadership.
- Supported team's transition to more flexible working environment for better employee satisfaction.
- Conducted periodic performance reviews for direct reports.
- Monitored health and safety measures for guaranteed compliance.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Developed organisational policies for administrative oversight and internal controls.
- Designed and implemented training to further develop staff based on business goals.
- Analysed and resolved complex resource management issues for optimised scheduling.
Supervisor, Operations
DSV Road Logistics
Johannesburg
06.2004 - 04.2013
- Increased team productivity through effective staff planning, coordination and task delegation.
- Maintained documents and records to comply with internal policies and external regulations.
- Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
- Dealt with customer complaints and rectified product and service issues.
- Maintained clean, organised working areas to create positive, productive environments with minimal risk.
- Performed thorough quality and safety checks, ensuring all specifications were strictly adhered to.
- Managed staff rotas, planning workloads effectively and strategically.
- Built customer retention and satisfaction by delivering top-quality service.
- Offered instruction, coaching and motivation for enhanced team morale.
- Guided and coached staff to achieve individual growth and sales production targets.
- Maintained spotless and tidy working areas to create risk-free and productive environments.
- Identified operational problems and proposed solutions to management, improving service efficiency.
- Acted as point of contact and motivation for employees.
- Coordinated employee schedules and handled resource management to remove barriers to productivity.
- Updated staff on changes to internal policies and procedures for continued compliance and standardisation.
- Tracked employee performance, assessed daily output and implemented corrective actions to close gaps.
Education
NQF Level 5 - Business Management
University Of Johannesburg
South Africa 01.2009 - 12.2012
NQ5 - Fleet Management
University Of Johannesburg
South Africa 09.2010 - 09.2010
N6 - Business Management
Professional Technical College
South Africa 01.1998 - 12.2001
Skills
Team Leadership
Reference
Reference :
Adheesh Maharaj
Contact number : 081 013 2461
Riaan Klienhans
Contact number : 073 189 6457
Timeline
Manager, Operations
DSV Road Logistics
03.2013 - Current
NQ5 - Fleet Management
University Of Johannesburg
09.2010 - 09.2010
NQF Level 5 - Business Management
University Of Johannesburg
01.2009 - 12.2012
Supervisor, Operations
DSV Road Logistics
06.2004 - 04.2013
N6 - Business Management
Professional Technical College
01.1998 - 12.2001
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