Current affairs ,nature
Tafadzwa W Chirimuhuta
Waiter , Barista Bar Waiter
Cape Town
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waiter
Kundai Tarima
04.2022 - 03.2024
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
- Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.
Bar Waiter
Kyle Freeborough
03.2021 - 04.2022
- Assisted in event planning efforts for private parties or special occasions held at the bar venue.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Processed orders and sent to kitchen employees for preparation.
- Communicated with guests to record orders and assess needs.
- Anticipated guest needs and provided proactive service.
- Exceeded daily sales targets consistently through effective upselling strategies and personalized service.
Barista
Willem Turner
03.2018 - 02.2021
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Implemented sustainable practices such as waste reduction initiatives, contributing to the cafe''s environmental responsibility goals.
- Helped management keep adequate supply on hand by notifying of shortages.
- Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
No Degree -
St Johns High Chikwaka
Zimbabwe 04.2001 -
Skills
Adaptability and Flexibility
undefinedCertification
Hexco
Interests
Chess
Kundai Tarima Milkwood : 0218791817
Willem Turner Sunbird :0218790883
Kyle Freeborough The Hart:0640775518
Timeline
Waiter
Kundai Tarima
04.2022 - 03.2024
Bar Waiter
Kyle Freeborough
03.2021 - 04.2022
Barista
Willem Turner
03.2018 - 02.2021
No Degree -
St Johns High Chikwaka
04.2001 -
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