Tafadzwa Gurure
Business Development Manager
3 Gustav Schmikl Street, Philip Nel Park, Pretoria
Summary
Innovative Business Development Manager experienced in converting sales leads and managing multiple accounts. Highly skilled in forecasting, project management and strategic planning with exceptional communication abilities. Thorough in monitoring trends and capitalizing on emerging opportunities.
Overview
11
11
years of professional experience
11
11
years of post-secondary education
4
4
Certifications
4
4
Languages
Work History
Business Development Manager
Midcity Property Group
Pretoria
07.2022 - Current
- Negotiated and closed 10 long-term agreements with new clients in assigned territory.
- Generated new business with marketing initiatives and strategic plans.
- Identified and pursued 5 valuable business opportunities to generate new company revenue and improve bottom line profit.
- Reached out to 100 potential customers via telephone, email, and in-person inquiries.
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
- Kept meticulous client notes and updated account information in company databases.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Developed process to analyze customer feedback to incorporate insights into product development strategies.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Represented company and promoted products at conferences and industry events.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Managed accounts to retain existing relationships and grow share of business.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Prepared sales presentations for clients showing success and credibility of products.
- Organized promotional events and interacted with community to increase sales volume.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Property Portfolio Manager
Midcity Property Group
Pretoria
05.2018 - Current
- Daily communication with Trustees and/or Directors of Bodies Corporate and Home Owners Association’s.
- Manage Portfolio of less than 42 community schemes.
- Addressing queries of Trustees and/or Directors within scope of our agreement with Bodies Corporate and Home Owners Association’s.
- Attending meetings after hours as per agreement with Body Corporates and Homeowners Associations'.
- Typing Minutes of meetings within prescribed timelines.
- Arranging meetings within prescribed timelines.
- Manage finances of Body Corporates and Homeowners Association’s.
- Manage investment accounts of Body Corporates and Homeowners Association’s.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Managed tenant complaints promptly and appropriately, calling in technicians, and other support services.
- Conducted meetings with board of trustees and directors of homeowner's associations and body corporate.
- Oversaw management of 40 sectional and full title complexes while providing general services to home owners and tenants
- Followed up on delinquent owners and coordinated collection procedures.
- Recommended investment strategies to meet client financial objectives.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Utilized financial software to prepare consolidated financial statements.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Evaluated and negotiated contracts to procure favorable financial terms.
Marketing & Public Relations Manager
Phaphama Vuselela Security Services Pty Ltd
Johannesburg
07.2014 - 04.2018
- Developed technical and non-technical marketing presentations, public relations campaigns, articles, and newsletters
- Collaborated with sales team to increase brand awareness and enhance business development by building and maintaining relationships with 120 key accounts
- Collaborated with leadership in creating weekly bulletins, which were sent to all employees
- Directed marketing plans for clients, proactively servicing needs, maintaining satisfaction and consistently achieving profit goals
- Improved relationships between company and community by participating in Security outreach initiatives
- Assisted in development of services previously unrepresented in industry to increase shares in new markets
- Traveled nationally to meet with customers and deliver clear company messages
- Consulted with clients on business issues and developed innovative proposals
- Planned and executed events and marketing programs to increase qualified leads
- Conducted market research and reported on clients' competition
- Collected and analyzed data from variety of sources to create detailed market research reports for top-level decision makers
- Created customized marketing materials to increase product awareness
- Tracked key metrics and developed spreadsheets and data models
- Generated reports to support development and implementation of marketing plans.
- Created documentation outlining research findings for use by project managers, customers, and other marketing staff to make accurate decisions about future plans
- Wrote engaging and successful marketing, advertising, and website copy
- Developed campaigns and specific marketing strategies for clients
- Shadowed senior personnel on complex marketing pursuits to build skills set
- Onboarded new team members and coached personnel in marketing tasks
- Planned marketing initiatives and leveraged referral networks to promote business development
- Worked within budget parameters to develop and implement marketing strategies by analyzing key data and consumer demographics, increasing revenue 60%
- Identified appropriate marketing channels and target customers for campaigns
- Updated customer database and generated lists and counts for direct marketing projects
- Teamed with advertising agencies and outside consultants to develop strategic marketing plans
- Completed in-depth reviews of market conditions and customer preferences
- Conducted research to analyze customers' behavior, preferences and purchasing habits
- Tracked various product sales and costs by analyzing and entering sales, business data and expenses
Business Development Associate
All Is Well Security Services Pty Ltd
Midrand
08.2012 - 06.2014
- Developed business pipeline using cold and warm techniques
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts
- Proactively engaged customer in various departments in order to provide in-depth product knowledge in non-commissioned environment
- Developed knowledge of company products and services to make suggestions according to customer needs
- Managed needs of more than 40 customers at once using strong prioritization and multitasking abilities
- Used Salesforce to handle current portfolio and prospective leads
- Opened over 15 new accounts, exceeding goals 60%
- Enhanced customer experience using all omnichannel offerings
- Enhanced sales techniques and marketing plans to strengthen business development efforts
- Developed new opportunities by effectively communicating product lines to leading international corporations
Education
Diploma - Project Management
Oxford Home Study Centre
Oxford, United Kingdom 01.2022 - 02.2023
BCom Marketing Management - Sales and Marketing Management
London Centre of Marketing
Harare, Zimbabwe 02.2008 - 02.2011
Diploma - Marketing and Public Relations
London Chamber of Commerce And Institute
Harare, Zimbabwe 01.2008 - 11.2009
High School Diploma -
Royal College
Harare, Zimbabwe 01.2006 - 12.2007
Ordinary Level Secondary School - Public Relations & Business
Saint Marks Diocesan High School
Mhondoro, Zimbabwe 04.2001 - 05.2004
Skills
Account management
Certification
CPM - Certified Property Manager
Accomplishments
- Spearheaded development and roll-out of innovative marketing campaign that maximized portfolio asset performance
- Successfully coordinated execution of multiple high-value property build outs and upgrades to enhance marketability and position of assets
- Recommended and guided deployment of improved digital filing system to optimize management and accuracy of lease information
- Earned recognition for maintaining properties at high capacity with low turnover through on-target advertising, professional networking, and excellent tenant relations
- Successfully turned around high delinquency rate by effectively communicating with tenants and improving process for collecting and tracking lease payments.
- Brought in four new customers in 2023, with a total value of R 320 000 monthly.
- Won "Best Cross Selling awards" for Highest sales turn over in a financial year.
References
Midcity Property Services
Chris Fourie
General Manager
email: chris.fourie@midcity.co.za
Tel: +27 (12) 426 3400
Midcity Property Services
Tjaart Kruger
Community Schemes Executive
email: tjaart.kruger@midcity.co.za
Tel: +27 (12) 426 3400
Phaphama Vuselela Security Services (Pvt) Ltd
Brian Khumalo
Chief Executive Officer
email: eatwell@phaphamataskforce.co.za
Tel: +27 (11) 614 0512
All is Well Security Services
Nkosilathi Zondo
Chief Executive Officer
Email: zondo@alliswell.co.za
Tel: +27 (86) 125 5479
Timeline
Business Development Manager
Midcity Property Group
07.2022 - Current
Diploma - Project Management
Oxford Home Study Centre
01.2022 - 02.2023
Property Portfolio Manager
Midcity Property Group
05.2018 - Current
Marketing & Public Relations Manager
Phaphama Vuselela Security Services Pty Ltd
07.2014 - 04.2018
Business Development Associate
All Is Well Security Services Pty Ltd
08.2012 - 06.2014
BCom Marketing Management - Sales and Marketing Management
London Centre of Marketing
02.2008 - 02.2011
Diploma - Marketing and Public Relations
London Chamber of Commerce And Institute
01.2008 - 11.2009
High School Diploma -
Royal College
01.2006 - 12.2007
Ordinary Level Secondary School - Public Relations & Business
Saint Marks Diocesan High School
04.2001 - 05.2004
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