Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

TABISA MZILENI

Forensic Investigator
Pretoria
TABISA MZILENI

Summary

Re: Application

Dear hiring manager

I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Throughout my career, I have contributed to impacting business outcomes through effective organisation, prioritization, and execution of key projects. My skills and qualifications are an ideal match to the advertised post’s requirements and will bring immediate value to the company goals.

Previously, in my Write Offs Analyst role, I exercised a calculated and methodical approach to problem solving. I am independently motivated, yet I appreciate team efforts and collaborate productively within groups. Additionally, I am knowledgeable in Debt Management with proficiency in analysing, investigating, tracing, critically studying and actioning Municipal Accounts.

In my current role as a Forensic Investigator/Consultant, I am involved in forensic report writing, forensic investigations, qualification and supplier vetting, criminal checks conductions and general forensic investigator duties.

Because my professional goals align with those of your company's mission and values, this opportunity is especially exciting. I believe my communication; problem-solving and teamwork abilities will support and drive your continued organisational success.

To demonstrate the scope of my career history and professional competencies, please take a moment to review my attached resume. I appreciate your evaluation of my credentials and subsequent response.

Overview

17
years of professional experience
11
years of post-secondary education

Work History

FICRA
East London

FORENSIC INVESTIGATOR/CONSULTANT
05.2023 - Current

Job overview

  • Preparing planning for investigation/case
  • Preparing Investigation files
  • Reviewing and analyse documents
  • Requesting and obtaining relevant documents required for investigation
  • Writing reports on findings conclusions and recommendations
  • Ensuring case report is updated with case results
  • Conducting system checks to verify qualifications, fingerprinting and ID authenticity
  • Conducting system checks to vet company directorship for suppliers applying for municipal tenders
  • Conducting credit checks for lifestyle verification checks
  • Conducting criminal checks for Human Resources employment purposes.
  • Conducting regular reviews of operations and identified areas for improvement.
  • Generating reports detailing findings and recommendations.
  • Establishing strong relationships with external stakeholders to facilitate seamless collaboration during investigations

Buffalo City Metro Municipality
East London

WRITE OFF SUPERVISOR (ACTING)
01.2016 - 04.2023

Job overview

  • In absence of Supervisor)
  • Functions of this post are critical to operations of Accounts Management and Revenue Control
  • These functions are performed:
  • Collection of outstanding debt from inactive accounts
  • Producing bad debt write offs
  • Votes balancing
  • Attending to emailed and telephonic queries and
  • Enforcing staff discipline.

Buffalo City Metro Municipality
East

Write Offs Analyst
09.2012 - 04.2023

Job overview

  • Generating reports of inactive accounts to reflect outstanding balances
  • Investigating debtor accounts
  • Tracing debtor accounts
  • Illustrating accounts that can be written off
  • Preparing relevant journals to be captured and processed
  • Ensuring that all journals and paperwork is filed accordingly and for future reference
  • Maintaining general administration.

Buffalo City Metro Municipality
East London

Housing database registration officer
07.2011 - 08.2012

Job overview

  • Registering beneficiaries on Demand Database
  • Visiting sites and manually registering beneficiaries
  • Data Capturing
  • Responding to queries
  • Served as key point of contact between staff and applicants regarding application-related issues or concerns
  • Improved applicant satisfaction with timely and accurate housing services, addressing inquiries professionally

Buffalo City Metro Municipality
East London

Administrative Assistant IDP/PMS
07.2010 - 06.2011

Job overview

  • Assisting Department with IDP Programmed Projects and integration of budget with IDP
  • Providing effective administrative support and assistance to Manager and Department
  • Research and contacting other municipalities, stakeholders and or Internet
  • Liaising and interacting with relevant internal line departments to obtain information
  • Arranged participation pertaining to input required from Departments regarding their input
  • Provided information and feedback to relevant departments
  • Ensured that relevant documentation is filed and made available when necessary
  • Prepared regular reports from IDP Division to council in line with legislated requirements.

Eskom
East London

Administrative Officer
02.2009 - 07.2010

Job overview

  • Shortlisting, arranging, and conducting interviews
  • Conducting reference checks
  • Produced recommendation letters and Memos
  • Compiling and sending regret and appointment letters
  • Labour Relations:
  • Attending Grievances, Appeals and Disciplinary Hearings
  • Arranging for typing of draft minutes by submitting written copy of minutes to Typing Pool
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse
  • Updated reports, managed accounts, and generated reports for company database
  • Oversaw office inventory activities by ordering and requisitions and stocking stationery

Designer Lighting
East London

Admin Clerk
09.2008 - 01.2009

Job overview

  • General Admin duties (Filing, Telephone, faxing, emails)
  • Increased customer Service
  • Responding to telephone calls which require general routine answers
  • Controlled flow of work in absence of Manager by directing requests to appropriate departments and providing Manager with feedback
  • Manipulating data electronically for relevant Manager.
  • Reduced office supply costs through effective inventory management and negotiating with vendors

Eskom
East London

Finance Admin Support
10.2007 - 08.2008

Job overview

  • Eskom
  • Performed general Admin duties (Filing, Booking Venues, Arranging appointments)
  • Arranging, attending meetings, and taking minutes
  • Performed safety inspections
  • Administered stationary requirements for office
  • Ensured all urgent and confidential mail is dispatched and confidentially dealt with
  • Ensuring all telephone messages, requests, queries, are routed to Managers
  • Served as a reliable point of contact for colleagues seeking assistance or clarification on finance-related matters.
  • Ensured compliance with internal controls through regular monitoring of finance-related activities.
  • Prepared comprehensive monthly expense reports, giving management greater insight into spending patterns and opportunities for cost reduction.
  • Maintained organised filing systems for easy access to important financial documents and records.

Payroll Group
East London

Admin, Payroll Clerk
07.2007 - 09.2007

Job overview

  • Assisting in Recruitment Procedures
  • Booking Flights, Travel Arrangements and Claims
  • Compiling and sorting documents, such as invoices, payslips and cheques
  • Ensuring accurate calculations of rate of pays
  • Ensuring all relevant deductions are submitted, such as 3rd party deductions, garnishee orders, maintenance orders
  • Ensuring all pay related queries are dealt with prompt.
  • Streamlined appointment scheduling processes for increased patient accessibility and reduced wait times
  • Managed confidential information, safeguarding sensitive data from unauthorised access or disclosure.
  • Prepared monthly payroll reports for senior management review, highlighting any potential cost-saving opportunities or areas requiring attention
  • Managed high volume of patient correspondence, ensuring timely responses and appropriate escalation of urgent matters
  • Increased accuracy in overtime calculations through consistent monitoring of hours worked against established thresholds

Education

UNISA
East London

Bachelor of Arts Honours from Forensic Science and Technology
01.2022 - 10.2023

University Overview

UNISA
East London

Bachelor of Arts Degree from Forensic Science and Technology
01.2018 - 05.2021

University Overview

UNISA
East London

Unisa Higher Certificate Criminal Justice: Law
06.2017 - 10.2018

University Overview

LGSETA
East London

Municipal Financial Management
05.2016 - 11.2017

University Overview

Buffalo City Public FET College
East London

Management Assistant National N6 Diploma from Management Assistant
01.2006 - 06.2007

University Overview

Buffalo City Public Fet College
East London

Some College (No Degree)
01.2004 - 12.2004

University Overview

Subjects: Computer Practice N4, N5, N6, Information Processing N4, N5, N6, Communication N4, N5, Public Relations N5, Office Practice N4

ACFE
East London

Some College (No Degree) from ACFE Affiliate
05.2023 - 05.2024

University Overview

Sake Afrikaans Tweede Taal, Business English First Language, Small Business Management, Office Practice, Computer Practice, Information Processing

Skills

Code: B Licenseundefined
Availability
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Timeline

FORENSIC INVESTIGATOR/CONSULTANT
FICRA
05.2023 - Current
ACFE
Some College (No Degree) from ACFE Affiliate
05.2023 - 05.2024
UNISA
Bachelor of Arts Honours from Forensic Science and Technology
01.2022 - 10.2023
UNISA
Bachelor of Arts Degree from Forensic Science and Technology
01.2018 - 05.2021
UNISA
Unisa Higher Certificate Criminal Justice: Law
06.2017 - 10.2018
LGSETA
Municipal Financial Management
05.2016 - 11.2017
WRITE OFF SUPERVISOR (ACTING)
Buffalo City Metro Municipality
01.2016 - 04.2023
Write Offs Analyst
Buffalo City Metro Municipality
09.2012 - 04.2023
Housing database registration officer
Buffalo City Metro Municipality
07.2011 - 08.2012
Administrative Assistant IDP/PMS
Buffalo City Metro Municipality
07.2010 - 06.2011
Administrative Officer
Eskom
02.2009 - 07.2010
Admin Clerk
Designer Lighting
09.2008 - 01.2009
Finance Admin Support
Eskom
10.2007 - 08.2008
Admin, Payroll Clerk
Payroll Group
07.2007 - 09.2007
Buffalo City Public FET College
Management Assistant National N6 Diploma from Management Assistant
01.2006 - 06.2007
Buffalo City Public Fet College
Some College (No Degree)
01.2004 - 12.2004
TABISA MZILENIForensic Investigator