Summary
Overview
Work History
Education
Skills
Timeline
Generic

TABISA NTANTISO

Summary

Trainee Manager supporting retail store operations across customer service, stock control, and cash office routines, checking 2–4 stock deliveries per week, completing 5–10 cash-ups per week. Assists with cash-ups, stock deliveries, shrinkage prevention, and end-of-day reporting while stepping in for the store manager when needed. Builds leadership capability through team supervision, supplier follow-up, and resolving 10–20 customer queries per month.

Overview

2
2
Languages
9
9
years of professional experience

Work History

Administrative Clerk

Gifted Hands Health Solutions
04.2021 - Current
  • Managed scheduling and booking clients to optimize daily operations.
  • Organized filing systems to ensure quick retrieval of documents.
  • Ensuring accurate data recording
  • Compiled monthly reports for prime partners and DOH to facilitate informed decision-making.
  • Handled queries and maintained statistics to support operational efficiency.
  • Overseeing inventory management, ensuring adequate supplies for administrative functions.
  • Invoicing the prime partners

ASSISTANT STORE MANAGER

Clicks / Constantia
06.2018 - 01.2020
  • Acting as a store manager in the absence of the store manager
  • Supervised cashiers during service advisor absence.
  • Assisted store manager with daily operations to ensure efficient store functionality.
  • Stock management.
  • Preventing shrinkage and loss
  • Implemented measures to prevent shrinkage and loss, safeguarding store assets
  • Resolve customer related queries
  • Checking out of stocks with the receiving clerk
  • Check and communicate short received and overstock items to suppliers
  • Resolved customer complaints to enhance satisfaction and maintain store reputation
  • Follow up on outstanding invoices from suppliers
  • Keeping the necessary office documentation up to date
  • Ensure proper filing is maintained
  • Dealing with industrial relations
  • JUN 2018
  • JAN 2020

TRAINEE MANAGER

Clicks / Constantia
05.2017 - 05.2018
  • Trained across all departments to gain comprehensive managerial knowledge.
  • MAY 2017
  • MAY 2018

Education

DIPLOMA -

Cape Peninsula University of Technology
Bellville

Skills

Leadership

Decision making

Customer service

Conflict resolution

Inventory control

Microsoft Excel

Microsoft Word

Office administration

Filing systems

Invoice tracking

Timeline

Administrative Clerk

Gifted Hands Health Solutions
04.2021 - Current

ASSISTANT STORE MANAGER

Clicks / Constantia
06.2018 - 01.2020

TRAINEE MANAGER

Clicks / Constantia
05.2017 - 05.2018

DIPLOMA -

Cape Peninsula University of Technology
TABISA NTANTISO