Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
Tabisa Mzileni

Tabisa Mzileni

Write Off Analyst
45 Commercial Road, EAST LONDON

Summary

Enthusiastic individual, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of given tasks and trainings. Motivated to learn, grow and excel in everything thing.

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

16
16
years of professional experience
1
1
year of post-secondary education
5
5
Certifications
1
1
Language

Work History

Write Offs Analyst

09.2012 - Current
  • Generating reports of inactive accounts to reflect outstanding balances
  • Investigating debtor accounts
  • Illustrating accounts that can be written off
  • Preparing relevant journals to be captured and processed
  • Ensuring that all journals and paperwork is filed accordingly and for future reference
  • Maintaining general administration

Housing database registration officer

07.2011 - 08.2012
  • Registering beneficiaries on the Demand Database
  • Visiting sites and manually registering beneficiaries
  • Data Capturing
  • Responding to queries

Administrative Officer

Buffalo City Municipality
02.2009 - 07.2010
  • General Admin Duties (Filing, faxing and sorting of recruitment files)
  • Shortlisting, arranging and conducting interviews
  • Booking accommodation and venues
  • Liaising with candidates
  • Doing reference checks
  • Doing recommendation letters and Memos
  • Liaising with the departments via outlook
  • Compiling and sending regret and appointment letters
  • Sending files out for relevant signatures
  • Reception:
  • Managing the switchboard and attending to visitors
  • Payroll front desk:
  • Answering the telephone and attending to visitors
  • Completing UIF forms
  • Confirming employment Benefits:
  • Completing Death claim Forms
  • Resignation Forms and Cheque Requisitions
  • Attending Meetings and taking minutes
  • General Admin Duties
  • Labour Relations:
  • Attending Grievances, Appeals and Disciplinary Hearings
  • Data Capturing
  • General Admin Duties
  • Attending meetings
  • Taking handwritten notes
  • Ensuring that all Councillors present sign the register by providing an attendance register on which they can append their signatures
  • Arranging for the typing of draft minutes by submitting written copy of minutes to the Typing Pool
  • Checking for errors in the draft copy of minutes by comparing the written copy with the typed copy and correcting where necessary
  • Arranging for checking of the draft minutes for correctness of decisions by submitting draft prior to submission to the Typing Pool for a final copy.

Admin Clerk

Designer Lighting
09.2008 - 01.2009
  • General Admin duties (Filing, Telephone, faxing, emails)
  • Customer Service,
  • Responding to telephone calls which require general routine answers
  • Controlling the flow of work in the absence of the Manager by directing requests to the appropriate departments and providing the Manager with feedback
  • Manipulating data electronically for relevant Manager.

Accounting Admin Support

Eskom
03.2008 - 08.2008
  • General Admin duties (Filing, Booking Venues, Arranging appointments)
  • Arranging, attending meetings and taking minutes
  • Preparing presentation material
  • Safety inspections
  • Producing documents and forms to conform to Eskom's standards
  • Comparison & reconciliation of Attendance Registers & Mandays reports, Travel Management, Administering S & T claims
  • Administering the stationary requirements for the office
  • Ensuring forms for signature are dealt with immediately and forwarded to Areas
  • Ensuring all urgent and confidential mail is timeously despatched and confidentially dealt with
  • Ensuring all telephone messages, requests, queries, are routed timeously to Managers
  • Ensuring staff are included in all activities, functions, distributions, etc
  • Creating and managing a RAS (Risk Audit System)
  • Making a difference in the department by supporting changes

H.R. Admin Trainee

Eskom
09.2007 - 02.2008
  • Assisting in Recruitment Procedures
  • General Admin Duties (Handling Calls, Dealing with clients, Faxing, E-mailing, Photocopying, Collecting & Distribution of Mail)
  • Advertising
  • Writing and Sending letters
  • Compiling Staff Requisitions
  • Reporting to my Supervisor
  • Arranging Interviews
  • Working on SAP
  • Booking Flights, Travel Arrangements and Claims.

Payroll Clerk

07.2007 - 09.2007
  • General Admin Duties (Filing, Dealing with clients, Responding to telephone calls, Faxing, E-mailing)
  • Handling customer accounts
  • Compiling and sorting documents, such as invoices, payslips and cheques
  • Ensuring bank detail are submitted and correct
  • Ensuring accurate calculations of rate of pays
  • Ensuring all relevant deductions are submitted, such as 3rd party deductions, garnishee orders, maintenance orders
  • Processing of leave and sick leave
  • Distributing pay slips
  • Running month end reports
  • Ensuring all pay related queries are dealt with promt.

Computer Lab Assistant

Buffalo City Public Fet College
01.2007 - 05.2007
  • Assisting students in Computer Studies

Administrative Clerk

Dyonase’s Surgery
01.2005 - 12.2005
  • General Admin Duties (Filing, Handling calls from clients and attending to their queries)
  • Creating medical files for new clients
  • Diary management
  • Assisting at the dispensary
  • Booking of appointments
  • Attends to account queries, Handling customer accounts and reminding them about payments and handing over if they fail to meet obligations to pay their accounts
  • Compiling and sorting documents, such as invoices.

Administrative Assistant

IDP/PMS
East London
07.2010 - 01.2011
  • Assisting Department with IDP Programmed Projects and integration of budget with IDP
  • Providing effective administrative support and assistance to Manager and Department
  • Research and contacting other municipalities, stakeholders and or Internet
  • Liaising and interacting with relevant internal line departments in order to obtain information
  • Arrange participation pertaining to input required from Departments regarding their input
  • Provide information and feedback to relevant departments
  • Ensuring that relevant documentation is filed and made available when necessary
  • Preparing regular reports from IDP Division, to council in line with legislated requirements.

Education

National Senior Certificate -

Buffalo City Public Fet College
East London, EC

National N6 Diploma - Management Assistant

Buffalo City Public Fet College
East London, EC

National Certificate Municipal Finance Management - Public Finance

Fort Hare University
East London

Unisa Higher Certificate Criminal Justice - Law

UNISA
East London

Bachelor of Arts - Forensic Science and Technology

UNISA
EAST LONDON
04.2001 -

Bachelor of Arts - Forensic Science and Technology

UNISA
EAST LONDON
01.2022 - Current

Skills

Code: B License

Communication (interpret customer requirements, listen, read, write & verbal) and interpersonal skillPlanning and organisational skillCustomer Service (Batho Pele principles and practices)Ability to deal with stressTelephone skillsComputer skillsEffective Time ManagementAnalytical skillsComputer literacy with relevant approved packagesSound Interpersonal skillsAdministrative skillsAbility to work under pressureComputer SkillsMS Word, MS Access, MS Excel, Accys, SAP, PowerPoint, Groupwise, Outlook, Internet

Certification

Management Assistant Workshop Certificate

References

Mr. Z. Gcenge

Buffalo City Municipality (Finance)

043 722 0938 / 073 7845324

Mrs. E. Ngodwane

Buffalo City Municipality (Finance)

043 722 1856 / 082 2188 787

Mrs. P. Jagers

Buffalo City Municipality (Finance)

043 722 2837 / 073 280 6921

Timeline

Bachelor of Arts - Forensic Science and Technology

UNISA
01.2022 - Current

Write Offs Analyst

09.2012 - Current

Housing database registration officer

07.2011 - 08.2012

Administrative Assistant

IDP/PMS
07.2010 - 01.2011

Administrative Officer

Buffalo City Municipality
02.2009 - 07.2010

Admin Clerk

Designer Lighting
09.2008 - 01.2009

Accounting Admin Support

Eskom
03.2008 - 08.2008

H.R. Admin Trainee

Eskom
09.2007 - 02.2008

Payroll Clerk

07.2007 - 09.2007

Computer Lab Assistant

Buffalo City Public Fet College
01.2007 - 05.2007

Administrative Clerk

Dyonase’s Surgery
01.2005 - 12.2005

Bachelor of Arts - Forensic Science and Technology

UNISA
04.2001 -

National Senior Certificate -

Buffalo City Public Fet College

National N6 Diploma - Management Assistant

Buffalo City Public Fet College

National Certificate Municipal Finance Management - Public Finance

Fort Hare University

Unisa Higher Certificate Criminal Justice - Law

UNISA
Tabisa MzileniWrite Off Analyst