Microsoft 365
Sylvia Angelita Drift
17 Naboom Street Barberton.
Summary
Reliable Executive Administrative Assistant with focused attention on detail, accuracy and business impact. Keeps reports and communications well organized. Expertise in Microsoft Office 364 and various CRM systems.
Overview
9
9
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Business Development Representative
The South African Breweries
Mbombela
11.2023 - 08.2025
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
- Managed a diverse portfolio of clients across multiple industries, ensuring a deep understanding of each sector''s unique challenges and opportunities.
- Reviewed client concerns and recommended appropriate changes to supervisors.
- Engaged with customers to build business relationships.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Managed needs of more than 100 customers at once using strong prioritization and multitasking abilities.
- Informed customers of promotions to increase sales productivity and volume.
Civil Court Clerk Volunteer
Barberton Magistrates Court
Barberton
06.2023 - 11.2023
- Recorded, filed, and maintained the proceedings of the District Court and maintained books such as trial dockets, case files, and journals useful for locating past court proceedings
- Rendered administrative support to the judiciary, prosecution, attorneys, advocates, and the public
- Safely kept and disposed of court records and pending files and ensured that files were made available on the case date.
- Performed quasi-judicial functions including the granting of default judgments, issuing of warrants of execution against properties, and certain tax-related issues.
- Increased accuracy in record-keeping by meticulously reviewing all submitted documents for completeness and correctness before filing them away.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
Supervisor of Operations
Department Of Public Works
Barberton
10.2022 - 03.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Prepared, calibrated, and monitored production levels to achieve targets
- Worked with the management team to implement the proper division of responsibilities
- Supervised over 15 employees.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Education Assistant
Mountain View Primary School
Barberton
11.2020 - 04.2021
- Graded tests and papers and recorded grades for teaching staff and helped create and implement a digital filing system that resulted in better and faster data entry
- Supported student learning objectives through personalized and small-group assistance.
- Monitored student classroom and outdoors activities to promote student safety.
- Distributed learning materials such as worksheets, textbooks, and group assignments.
- Prepared instructional materials, including visual aids and handouts, to support the delivery of lessons across various subjects.
Sales Assistant
Cotton On Bloemfontein, Free State
Bloemfontein
04.2018 - 02.2019
- Used consultative sales techniques to understand customer needs and recommend relevant products and services
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Executed visual merchandising strategies to attract customers and drive sales.
Telesales Agent
Khan Investments
Bloemfontein
10.2017 - 02.2018
- Answered questions about company offerings with knowledgeable responses about products and services.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Answered calls, took messages, and transferred calls to correct individuals.
- Built relationships with customers using strong persuasion and active listening skills.
- Followed up with customers to solicit further sales.
- Optimized call scripts by incorporating persuasive language techniques for more impactful conversations with prospects.
Receptionist
Kiaat Private Hospital, Dr Mncina Nelspruit
Whiteriver
06.2016 - 07.2017
- Managed master calendar and scheduled appointments based on optimal patient loads and doctor's availability
- Transcribed phone messages and relayed to appropriate personnel
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Education
Bachelor of Law - Law
University of South Africa Nelspruit
Nelspruit 04.2027
Skills
Communication
Tech Savvy
Adaptable
Filing systems
Document preparation
Calendar management
Certification
JavaScript Basics- SheCodes Academy
Software
VS Code
references
Daniella Cloete - Mentor
0837788796 - (013)7122104 - DACloete@justice.gov.za
Cynthia Msibi - Educator
0825553287 - (013)7122367 - N/A
Laurie Peyper - Advisor
0799578894 - N/A - lauriepeyper@gmail.com
Timeline
Business Development Representative
The South African Breweries
11.2023 - 08.2025
JavaScript Basics- SheCodes Academy
06-2023
Civil Court Clerk Volunteer
Barberton Magistrates Court
06.2023 - 11.2023
Supervisor of Operations
Department Of Public Works
10.2022 - 03.2023
Education Assistant
Mountain View Primary School
11.2020 - 04.2021
Sales Assistant
Cotton On Bloemfontein, Free State
04.2018 - 02.2019
Telesales Agent
Khan Investments
10.2017 - 02.2018
Receptionist
Kiaat Private Hospital, Dr Mncina Nelspruit
06.2016 - 07.2017
Bachelor of Law - Law
University of South Africa Nelspruit
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