SYLVIA SHEUYA
Windhoek,Namibia
Summary
A highly motivated and detail-focused professional eager to join a forward-thinking team. Dedicated to achieving excellence by utilizing expertise in accounting and finance while fostering personal and professional growth. Skilled in applying innovative strategies and creative solutions to deliver value and drive success in the field of specialization.
Overview
3
3
years of professional experience
Work History
CMA Payment Processor Forex Contractor
FIRSTRAND
Rand Merchant Bank, RMB
02.2024 - Current
- Providing excellent service to internal and external customers and ensuring that transactions are processed as per the laid down procedures and in terms of the Exchange Control rulings and regulations
- Receive daily SWIFT payment instructions from team leader on queue and ensure that customers are contacted timeously for completing of Balance of Payment forms, confirmation of rates, etc
- Ensuring that due diligence is done before actioning instructions (Signatures, indemnity, cover of funds, account numbers to be debited/credited etc)
- Ensuring accurate and timeous processing of payments on designated "On-Hold" queue and the clearing of suspense accounts/ Clearing ques daily (payments with hard hold/insufficient funds/pocket savings statuses)
- Attend to customer queries escalated/ referred by the FX Service Desk/Emails/direct phone queries with an understanding of the impact of the major incident/service failure on the client and the bank, complete the incident report respectively.
Enumerator
Namibian Statistics Agency, CENSUS
09.2023 - 10.2023
- Collection of data
- Conduct interviews with individuals to collect census data
- Verify data for accuracy and completeness.
Loan Officer
Console Financial Services
08.2022 - 02.2023
- Obtaining relevant information and evaluate applicants' financial status, including credit history, debt-to income ratio, and appraisal reports, to determine recommendation for loan approval
- Meet and communicate with applicants to explain the risks and benefits, as well as the terms of loan products and government regulations
- Issuing loans to potential clients.
Compliance officer
Development Bank of Namibia
08.2021 - 11.2021
- Reporting to the Head: Risk and Compliance department
- Ensuring that standards are being met by scheduling checks as defined by policy
- Reporting on the outcome of checks and where appropriate, making adjustments to ensure compliance
- Ensuring that all corporate processes and procedures comply with the law.
Education
Honours Degree - Accounting
University of Namibia
Namibia-Senior Secondary NSSCO - Commerce
Etosha Secondary school
Namibia2017
Skills
- Microsoft Packaging
- Good Leadership and decision making
- Excellent communication skills and time management skills
- Proficiency in using software and tools for foreign exchange trading and reporting
- Interpersonal skills
- Attention to detail
- Financial markets and instruments (Forex)
References
Mrs. Saima Nimengobe
Head: Risk and Compliance
Development Bank of Namibia
+264 81 124 4604
E: snimengobe@dbn.com
Lifalaza Munsu
Regional Census Coordinator
Namibia Statistics Agency
+264 81 162 0866/ 061 431 3200
E: LMunsu@nsa.org.na
Adelicia Strydom
Foreign Exchange Team Leader
First National Bank
+264 (61) 2992115/ +264816043502
E: adelicia.strydom@rmb.com.na
Interests
HOBBIES , Reading Traveling Photography
Timeline
CMA Payment Processor Forex Contractor
FIRSTRAND
Rand Merchant Bank, RMB
02.2024 - Current
Enumerator
Namibian Statistics Agency, CENSUS
09.2023 - 10.2023
Loan Officer
Console Financial Services
08.2022 - 02.2023
Compliance officer
Development Bank of Namibia
08.2021 - 11.2021
Honours Degree - Accounting
University of Namibia
Senior Secondary NSSCO - Commerce
Etosha Secondary school
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