Sylvia Lebohang Thabane
Engineering - Project Administrator
Katlehong
Summary
I have a diploma in IT and project management certificate. I also have Bachelor of Commerce in Marketing and about to finish my Post Graduate Diploma in Project Management.
Overview
1825
1825
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Project Administrator
AFGRI Animal Feeds
Johannesburg
03.2024 - Current
- Collaborated with cross-functional teams to ensure seamless project integration and alignment with organizational goals.
- Supported senior management in strategic planning activities related to future projects or initiatives within the organization.
- Organized critical documentation for easy access and retrieval, increasing team productivity.
Project and Change Administrator
NCP
Johannesburg
03.216 - 03.2024
- Currently handling few projects and managing the process of assets and how to keep track
- Manage MOC (Management of Change) process and make sure that it's tracked to the closure state
- Manage the Capital Expenditure applications for projects - From application process to PR process, track spending and involve project owners and motivate them to close their project if all spending is done (capitalization)
- Produce a monthly report
- Track spending reports and advice owners to closure
- SAP - Process purchase request and deal with queries
- Project File management - All projects
- Currently assist HR and other departments with their Event planning - bring my camera and document the moments (Capture and taking staff photos) of the day and send the pictures back
Customer Solutions Specialist
NCP
Johannesburg
03.201 - 03.2016
- Offer help to customers with complaints and queries e.g
- Rand water
- Give customers information about products and services
- Take and process chlorine and Hypo orders e.g
- Rand water orders
- Built and maintained relationships with customers to increase sales, customer loyalty and positive word-of-mouth.
Customer and Logistics Consultant
NCP -Under Watersol SA
Johannesburg
03.2014 - 03.2016
- Provides administrative support to the entire Sales Department
- Planning of diary
- Interaction between manager, staff, and customers
- Typing of documents and correspondence
- Receiving and sending of faxes
- Make copies
- Arrange and confirm meetings, workshops, conferences, events, etc
- Receiving of customers
- Organizing of incoming and outgoing work
- Maintain a follow-up system/book to track work delegated to staff
- Follow-up on delegated work according to d-dates set
- Compile and type memo's, letters, reports, presentations, minutes, notices, and policies
- Pro-active actions regarding received documents
- Compiling acknowledgment letters / memo's
- Dispatching and follow up of correspondence
- Handling of inquiries
- Selection and scanning of incoming calls according to the nature of the call - decide who should receive the call
- Answer managers and colleagues calls and handle inquiries - as far as possible
- Arrange requisitions and order numbers for service providers
- Control invoices, obtain signatures and arrange for payment
- Follow up of outstanding payments
- Handle inquiries of service providers in terms of late payments
- General co-ordination of the Sales department's budget
- Develop and maintain a filing system
- Shredding of confidential information
- Maintain a Professional image and climate
- Keep information in the Department confidential
- Documentation control in terms of relevant ISO standards
- Maintaining the CRM Database
- Capture information (business cards and other contact information) received into the CRM database
- Update the database on a monthly basis and ensure that all information in the database is correct and accurate
- Assist in the Sales and Marketing projects
Business Solutions Support
Mstrat Consulting
Johannesburg
08.2011 - 03.2016
- Facilitate in Client Presentations
- New Business Source
- Coordination of Projects
Project Coordinator
Mstrat Consulting
Johannesburg
01.2013 - 03.2014
- Perform general administrative activities in support of the project office
- Draft submissions, reports, memorandum, and minutes for the unit
- Conduct records and document management both manually and electronically
- Arrange and co-ordinate meetings and workshops
- Provide logistical support function -make accommodation, flight, and ground transport arrangements
- Complete and submit subsistence claims
- Keep track of all incoming work and ensure that all deadlines are met
- Liaise with all stakeholders relevant to the project
- Process forms and documents related to claims, payments, and invoices
- Filing of all project's documentation
- Assist in management of project finances
- Ensure project reporting to Project Manager
Non-technical Administration
Mstrat Consulting
Johannesburg
01.2010 - 07.2011
- Ensure that the BACM user database is in sync with the DHA system database
- The BACM user database will be updated daily as and when enrolment forms are received from RITOs
- A comparison of the BACM User database against the RACF database will be done once per week to ensure that every RACF account has a corresponding BACM account and anomalies will be investigated
- New request for enrolment forms will be processed and once approved a call will be logged on the DHA help desk for the RITO to enrol a new person
- User provisioning, changes will be performed
- When the enrolment has been done the received forms will be Quality Assured and filed physically and electronically in the enrolment database
- The enrolment database will be compared to the BACM user database once per week
- Anomalies will be investigated and reported
- This service will also Track Smart card logistics management
- Ensure that all monthly minutes are properly distributed and filed
- Ensure that all query reports are distributed and stored appropriately for future use
- Provide ongoing responses to ad-hoc database/system queries
- Ensure that all completed change management documents are properly filed
Franchise Shareholder
Sylman Quick Services
Johannesburg
01.2008 - 03.2011
- Company Overview: Restaurant trading as Debonairs and Steers
- To ensure operational standards are adhered to as per Famous Brand Requirements
- People's Management and staff sourcing
- Safeguard business assets
- Compile report to see how the business is doing
- Do a stock taking
- Attend Franchise meeting at their Head Offices
- Becoming a mentor to staff and make sure you assist in terms of growth
- Come up with procedures to make sure that stock is always in balance
- Handle customer complaints and make sure they are happy
- Collection and checking of what is received
- Restaurant trading as Debonairs and Steers
Trainee Server Engineer
Rand Water
Johannesburg
03.2007 - 03.2008
- To install software for all new servers, prepare them for use with installation of antivirus
- To do first line support on various networking issues - reset of passwords
- To work on active directory as per requirements
- To check performance / running of all servers using MOM and assist at the server room where there is a problem
- To check blocked emails and release under authorization using the specific software
- To do company overall backups using Symantec Net backup system and do a total management of tapes and give a report
- Supported quality assurance efforts by conducting routine checks, contributing to higher product standards.
- Learned new materials, processes, and programs quickly.
Transport Customer Services Coordinator
Rand Water
Johannesburg
03.2007 - 03.2007
- To log all jobs are including services, callout, accidents, and failures occurring on Rand water vehicles on Fleet Management System
- To update all vehicles logbooks and making sure that the trip sheets are submitted
- To capture transport time sheets and make quick reports for operators on daily basis
- To compile a weekly Transport Department performance report based on customer service
- To file all completed work orders
- To manage all the vehicle bookings and make sure keys are available
- To manage the vehicle accident record keeping
- Entered data, generated reports, and produced tracking documents.
Scientific Laboratory Assistant
Rand Water
Johannesburg
01.2001 - 03.2005
- To work on SAP more on ordering of stationery and stock management
- To log all IT related jobs to help desk for the Laboratory
- To follow on all logged job cards and giving feedback to Supervisor
- To troubleshoot small IT related errors or issues
- To Calibrate and monitor our online chlorine analyser instruments on three satellite stations
- To update the laboratory files and make sure they comply with the SHEQ retention time
- To make sure that the vehicle trip sheets are submitted at Central on weekly basis
- To monitor competency of 4 lab staff and compile a report on monthly basis to the manager in charge (station chemist)
- To do water analysis and report back to operation and Scientific Supervisor about the quality
- To compile a detailed report of all water analysis from all four booster stations and forward if to relevant managers and supervisors
Education
Postgraduate Diploma - Post Graduate Diploma Project Management
MANCOSA
Johannesburg, South Africa 12.2024 - 12.2025
Bachelor of Commerce in Marketing - Marketing Management
MANCOSA
Johannesburg 05.2024 - 05.2024
Program in Project Management - Project Management
University of Pretoria
Pretoria 12.2016 - 11.2017
Diploma in Information Technology - Information Technology
UNISA
Johannesburg 09.2005 - 09.2006
Standard 10 -
Ntombizodwa High School
Katlehong 01.1996 - 12.1996
Skills
- Project Management
- Web Development Tools
- MS Office
- SAP
- Others
- Interpersonal skills
- Problem solving skills
- Time management
- Stress management
- Financial management
Personal Information
- Date of Birth: 05/03/78
- Gender: Female
- Driving License: Code 10
Activities
- 2004, SAFETY REP - Awarded the best safety rep of the month - Rand Water
- 2004, Customer Excellence - Customer Services department - NCP
- 2009, Franchise Management Course - Famous Brands
Timeline
Postgraduate Diploma - Post Graduate Diploma Project Management
MANCOSA
12.2024 - 12.2025
Bachelor of Commerce in Marketing - Marketing Management
MANCOSA
05.2024 - 05.2024
Project Administrator
AFGRI Animal Feeds
03.2024 - Current
Program in Project Management - Project Management
University of Pretoria
12.2016 - 11.2017
Customer and Logistics Consultant
NCP -Under Watersol SA
03.2014 - 03.2016
Project Coordinator
Mstrat Consulting
01.2013 - 03.2014
Business Solutions Support
Mstrat Consulting
08.2011 - 03.2016
Non-technical Administration
Mstrat Consulting
01.2010 - 07.2011
Franchise Shareholder
Sylman Quick Services
01.2008 - 03.2011
Trainee Server Engineer
Rand Water
03.2007 - 03.2008
Transport Customer Services Coordinator
Rand Water
03.2007 - 03.2007
Diploma in Information Technology - Information Technology
UNISA
09.2005 - 09.2006
Scientific Laboratory Assistant
Rand Water
01.2001 - 03.2005
Standard 10 -
Ntombizodwa High School
01.1996 - 12.1996
Project and Change Administrator
NCP
03.216 - 03.2024
Customer Solutions Specialist
NCP
03.201 - 03.2016
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