Sylvia Gwendoline Maphike
Human Resources Consultant, Human Resources Manager And Human Resources Administration
Bloemfontein,Free State, Bloemfontein
Summary
I commenced my Human Resources career in 2006 at the age 24 as a HR Intern for the SABC Free State and Northern Cape Province. I hold a Human Resources Degree and Honors in Industrial Psychology. I obtained valuable skills and knowledge through my 17 years work experience in Human Resource. I consider myself to be an all- rounder in HR Administration, Consultation and Management. I am very passionate and dedicated with what I do as it entails working with people from all and diverse backgrounds, different personalities across all levels within the organization (Good Interpersonal skills); I also believe in hard work, teamwork, team building, respect and being open minded when it’s time to learn something new. I strive for excellence when working individually and in a team, because I believe in a winning team and organization. I believe my skills in the Human Resource Field make me a good candidate which will add value to any organization.
Accomplished Human Resources Consultant with 17 years of hands-on HR management experience and broad knowledge of HR metrics for benchmarking, measuring, analyzing and articulating value and ROI of HR initiatives, practices and policies. Guides, trains, and supports clients in areas of strategic human capital management, employment law compliance, employee relations, organizational development, workers' compensation administration and overall development of best practices in human resources. Demonstrates strong business acumen and possesses entrepreneurial spirit with genuine desire to proactively and consistently deliver results for clients and internal teams.
Overview
4
4
Languages
17
17
years of professional experience
Work History
Human Resources Consultant
SABC, Western Cape Province
04.2021 - 09.2023
- Educate staff and management on SABC policies and procedures to ensure correct implementation and adherence.
- Ensure proactive adherence to labour legislation.
- Ensure adherence to Human Capital Services administration and processes as dictated by Group Human Capital.
- Facilitate the implementation of HR projects initiated by Group Human Capital.
- Effective co-ordination and facilitation of recruitment processes.
- Advise line managers and staff on disciplinary and grievance processes.
- Pro-actively address client needs from human capital services point of view.
- Understand and champion the business of being a strategic business partner.
- Lead the process of development of annual workplace skills plan.
- Advise line management and employees on employee related issues to ensure sound labour relations.
- Keep abreast of human capital best practices in order to provide a one-stop professional human capital service.
- Provide monthly and adhoc reports to management on human capital services issues and performance.
Human Resources Consultant
SABC
08.2007 - 09.2023
Human Resources Consultant
SABC, Free State & Northern Cape Provinces
08.2020 - 03.2021
- Educate staff and management on SABC policies and procedures to ensure correct implementation and adherence.
- Ensure proactive adherence to labour legislation.
- Ensure adherence to Human Capital Services administration and processes as dictated by Group Human Capital.
- Facilitate the implementation of HR projects initiated by Group Human Capital.
- Effective co-ordination and facilitation of recruitment processes.
- Advise line managers and staff on disciplinary and grievance processes.
- Pro-actively address client needs from human capital services point of view.
- Understand and champion the business of being a strategic business partner.
- Lead the process of development of annual workplace skills plan.
- Advise line management and employees on employee related issues to ensure sound labour relations.
- Support and refer staff regarding employee wellness issues.
- Keep abreast of changes within labour legislation to ensure the correct application of labour law.
- Keep abreast of human capital best practices in order to provide a one-stop professional human capital service.
- Facilitate minor disputes and conflict management between line managers and employees.
- Provide monthly and adhoc reports to management on human capital services issues and performance.
Human Resources Manager- Acting
SABC, Free State & Northern Cape Provinces
02.2018 - 07.2020
- To contribute towards conceptualization, development, alignment, and implementation of the Human resources strategy to the province, in order to meet its business goals.
- To ensure development, facilitation and implementation of the Provincial WSP of all staff members including Divisions for learning and development.
- To provide sound advice and training to all staff members and Management on HR policies and procedures and ensure adherence to and compliance with corporate governance ie. Labour laws, PFMA, OHS, DAF, Audit Report.
- To provide change management support with regard to the implementation of organizational changes.
- To manage, resolve and provide effective advice on labour relations e.g disciplinary hearings, grievances etc.
- Ensure appropriate human resource provisioning in terms of quantity, quality and equity within the province regarding all HR activities.
- Source, lead, direct, performance manage and develop Provincial HR team.
- Facilitate and manage the implementation of performance management for all divisions in the province.
- Manage the recruitment and selection process for all approved vacancies within all divisions in the province.
- Compile and cost-effectively manage a Provincial HR budget.
- Provide guidance and assistance to line management with the retention of good talent.
- To manage all HR administration processes, i.e. filling and smooth running of SAP System.
- To develop and monitor the implementation of the Provincial Employment Equity Micro Plan (including all divisions representation in the province).
- Manage all HR related committees i.e. BULC, EE & Disability, Gender & HIV, OHS and Loss Control Committee.
- Manage the Wellness Clinic in the Province.
- Manage and coordinate career exhibitions in the province through partnering with institutions of higher learning.
- Foster and manage effective relations with external stakeholder, i.e Institutions of Higher Learning Further Education and Training Institutions (FET), DoL, Training Service Providers.
- Plan, manage and coordinate the Provincial long service awards and the annual pensioner’s function.
- Manage adhoc activities of national interest, 16 days of Activism, Disability Day, HIV/AIDS, Women’s Day and coordinate HR related projects.
- To compile provincial HR report (monthly, quarterly, annually).
- Manage HR risks in the province and ensure mitigating actions are implemented.
- To attend to CCMA cases at the conciliation stage and give support at arbitration stage.
Human Resources Consultant
SABC, Free State and Northern Cape Provinces
11.2016 - 02.2018
- Educate staff and management on SABC policies and procedures to ensure correct implementation and adherence.
- Ensure proactive adherence to labour legislation.
- Ensure adherence to Human Capital Services administration and processes as dictated by Group Human Capital.
- Facilitate the implementation of HR projects initiated by Group Human Capital.
- Effective co-ordination and facilitation of recruitment processes.
- Advise line managers and staff on disciplinary and grievance processes.
- Pro-actively address client needs from human capital services point of view.
- Understand and champion the business of being a strategic business partner.
- Lead the process of development of annual workplace skills plan.
- Advise line management and employees on employee related issues to ensure sound labour relations.
- Support and refer staff regarding employee wellness issues.
- Keep abreast of changes within labour legislation to ensure the labour law.
- Keep abreast of human capital best practices in order to provide human capital service.
- Facilitate minor disputes and conflict management between employees.
- Provide monthly and adhoc reports to management on human capital services issues and performance.
Human Resources Administrator
SABC, Cape Town Regional Office and Free State & Northern Cape Provinces
08.2007 - 10.2016
- Provide admin assistance to HR Manager.
- Capturing all HR related Administration on the SAP System.
- Sitting in and conducting interviews.
- Filing all HR documents, controlling and updating records.
- Travel Bookings.
- Build and maintain working relationships with Payroll Department.
- Handling salary and employee benefits queries.
- Provide advice on SABC Policies and Procedures to staff.
- Screening incoming calls and handling fax enquiries.
- Ordering stationery and office supplies.
- Coordinating long service award functions.
- Secretarial duties for BULC MEETINGS.
- Training Administration in the Region and Acting as HR Manager.
Human Resources Intern
SABC, Free State and Northern Cape Region
04.2006 - 08.2007
- Leave Administration.
- Provide advice on SABC Policies and Procedures to staff.
- Keeping and updating of personnel records.
- Respond to all general Human Resource enquiries.
Student Assistant for two lectures
University of the Free State
02.2005 - 11.2005
- Marking assignments of Organizational Behavior 114 & 124 and Human Resource 114 & 124, attesting scripts for both first year courses, drawing up of names of group members for assignments, searching for books at the library because my assistant lectures were busy with their masters’ degrees and had to make copies of anything they needed.
Office Assistant
Northern Cape Premier’s Bursary Trust Fund
08.2004 - 02.2005
- Mending all incoming calls; Capturing data of first and senior bursary holders into Pastel.
- Created new files for first time bursary holders and draft agreement contracts and Filing the records accordingly where it could be easily accessible for reference.
- Updating and capturing payments for books and tuition fees that the Trust Fund paid to beneficiaries into Pastel account.
Education
B. Com Degree (Human Resources Management) - Human Resources Management
University of The Free State
Bloemfontein, South Africa 04.2001 -
Honours - Industrial Psychology
University of The Free State
Bloemfontein, South Africa04-2006
SABC People Management Programme - undefined
University of Pretoria
01-2012
Skills
Human Resources qualifications
Human Resources and Administrator
Interpersonal skills
Building Good Relations Skills
Communication Skills
Employee/ Customer Service Skills
Recruitment and Interviewing Skills
Capturing HR related administration and documentation skills
SAP System skills
Interests
Nature, Traveling, Music, Jogging, Exercising, going to church, Spend Quality time with my family and I also love peaceful and quiet moments with myself
PERSONAL DETAILS
- Name: Sylvia Gwendoline Maphike
- Physical Address: 11 Blue Ridge Complex, Chiante Street, Shellyvale, Bloemfontein, 9301.
- Cell: 084 022 4310
- E-mail: Onalennareabetswe@gmail.com; gwenmaphike@outlook.com
- Date of Birth: 14 January 1982
- Sex: Female
- Citizenship: South African
- Marital Status: Single
- ID Number: 8201140561081
- Drivers Licence: Code 08
Timeline
Human Resources Consultant
SABC, Western Cape Province
04.2021 - 09.2023
Human Resources Consultant
SABC, Free State & Northern Cape Provinces
08.2020 - 03.2021
Human Resources Manager- Acting
SABC, Free State & Northern Cape Provinces
02.2018 - 07.2020
Human Resources Consultant
SABC, Free State and Northern Cape Provinces
11.2016 - 02.2018
Human Resources Administrator
SABC, Cape Town Regional Office and Free State & Northern Cape Provinces
08.2007 - 10.2016
Human Resources Consultant
SABC
08.2007 - 09.2023
Human Resources Intern
SABC, Free State and Northern Cape Region
04.2006 - 08.2007
Student Assistant for two lectures
University of the Free State
02.2005 - 11.2005
Office Assistant
Northern Cape Premier’s Bursary Trust Fund
08.2004 - 02.2005
B. Com Degree (Human Resources Management) - Human Resources Management
University of The Free State
04.2001 -
SABC People Management Programme - undefined
University of Pretoria
Honours - Industrial Psychology
University of The Free State