Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
AdministrativeAssistant
Sylvia Emtoch

Sylvia Emtoch

Senior Administration Specialist
Cape Town

Summary

Dynamic Senior Administration Clerk at Old Mutual Head Office, recognized for enhancing team productivity and accuracy through effective task delegation and quality control measures. Expert in data analysis and advanced communication, I streamlined processes, significantly improved office efficiency, and delivered exceptional customer satisfaction, fostering strong relationships across departments.

Personable Senior administration with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and reporting writing.

Influential expert with record of success managing administrative challenges and helping great company succeed. Hands-on professional with capabilities in skills. Recognized for dynamic work ethic and team player attitude.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Knowledge Specialist position. Ready to help team achieve company goals.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

10
10
years of professional experience

Work History

Senior Administration Clerk

Old Mutual Head Office
04.2015 - Current
  • Promoted a safe work environment by enforcing adherence to safety protocols throughout the workplace.
  • Assisted various projects, coordinating efforts between multiple departments to meet deadlines and achieve desired results.
  • Optimized scheduling processes for appointments and meetings to minimize conflicts and maximize productivity.
  • Established strong working relationships with colleagues, internal departments, and clients through consistent communication and professional demeanor.
  • Enhanced team productivity by delegating tasks according to individual strengths and skillsets.
  • Boosted overall accuracy, ensuring all documentation was completed in a timely manner and thoroughly reviewed for errors.
  • Provided exemplary customer service to internal and external clients, resolving issues promptly and professionally.
  • Implemented quality control measures for incoming documents, significantly reducing inaccuracies and enhancing data integrity.
  • Collaborated with cross-functional teams on special projects that drove organizational growth and success.
  • Expedited complex issue resolution by liaising effectively between different departments ensuring smooth operations.
  • Improved office efficiency by streamlining administrative processes and implementing time-saving procedures.
  • Assisted comprehensive training materials for new hires, expediting the onboarding process and fostering success within the team.
  • Maintained organized filing systems for easy access to information, improving overall departmental efficiency.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Compiled and analyzed data to produce reports.
  • Assisted with onboarding of new employees.
  • Informed and supported business leaders through consistent communication and administrative support duties.

Education

Higher Diploma in Education - Teaching

University of The Western Cape
Bellville
04.2001 -

Bachelor of Arts - Teaching

University of The Western Cape
Bellville
04.2001 -

Skills

Strong organization

Accomplishments

  • Resolved product issue through consumer testing.
  • Collaborated with team of Robotics in the development of Retiral Robots.

Timeline

Senior Administration Clerk

Old Mutual Head Office
04.2015 - Current

Higher Diploma in Education - Teaching

University of The Western Cape
04.2001 -

Bachelor of Arts - Teaching

University of The Western Cape
04.2001 -
Sylvia EmtochSenior Administration Specialist