Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Certification
Jogging and swimming
Timeline
Generic

Sydney Maleka Kgwele

Mr
Tshwane

Summary

Dynamic and results-driven Senior Admin Officer with extensive experience at Job Shimankana Tabane Hospital. Proven expertise in database administration and staff management, enhancing office productivity and fostering strong relationships with stakeholders. Successfully streamlined processes, contributing to improved compliance and operational efficiency while promoting a culture of continuous improvement. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 33 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Overview

33
33
years of professional experience
5
5
Certifications
4
4
Languages

Work History

Snr Admin Officer

Job Shimnkana Tabane Hospital
Rustenburg
05.2011 - Current
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Created, prepared, and delivered reports to various departments.
  • Updated reports, managed accounts, and generated reports for company database.
  • Improved communication within the organization through regular updates on policies, procedures, and key events.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Contributed to successful projects by providing essential administrative support and resource management.
  • Enhanced overall office productivity through effective staff management and coordination of daily tasks.
  • Streamlined office processes by implementing efficient administrative systems and procedures.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Cultivated strong professional relationships with external stakeholders such as clients, suppliers, partners, or regulatory bodies.
  • Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
  • Ensured compliance with industry regulations by maintaining up-to-date knowledge of requirements and monitoring adherence to guidelines.
  • Assisted in achieving company objectives through active participation in strategic planning sessions and goal setting initiatives.
  • Boosted employee morale by addressing concerns promptly and fostering a positive work environment.
  • Facilitated cross-functional collaboration by acting as a liaison between departments for task coordination and information sharing.
  • Promoted a culture of continuous improvement by regularly reviewing current practices and identifying opportunities for enhancement.
  • Maintained inventory of office supplies and placed orders.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Trained and supervised employees on office policies and procedures.
  • Increased customer service success rates by quickly resolving issues.
  • Volunteered to help with special projects of varying degrees of complexity.

Acting Assistant Director: Administration

Job Shimankana Tabane Hospital
Rustenburg
12.2022 - 03.2025
  • Increased operational efficiency, reviewing and optimizing departmental workflows.
  • Oversaw project management, ensuring timely completion within budget constraints.
  • Facilitated cross-departmental collaboration to achieve strategic objectives, fostering culture of teamwork and innovation.
  • Enhanced team productivity by leading efforts for streamlining administrative processes.
  • Improved project outcomes, meticulously planning and monitoring project phases to ensure timely completion.

Admin Officer

Job Shimankana Tabane Hospital
Rustenburg
08.2002 - 04.2011
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Created, prepared, and delivered reports to various departments.
  • Updated reports, managed accounts, and generated reports for company database.
  • Improved communication within the organization through regular updates on policies, procedures, and key events.
  • Contributed to successful projects by providing essential administrative support and resource management.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Streamlined office processes by implementing efficient administrative systems and procedures.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Cultivated strong professional relationships with external stakeholders such as clients, suppliers, partners, or regulatory bodies.
  • Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
  • Ensured compliance with industry regulations by maintaining up-to-date knowledge of requirements and monitoring adherence to guidelines.
  • Assisted in achieving company objectives through active participation in strategic planning sessions and goal setting initiatives.
  • Facilitated cross-functional collaboration by acting as a liaison between departments for task coordination and information sharing.
  • Promoted a culture of continuous improvement by regularly reviewing current practices and identifying opportunities for enhancement.
  • Maintained inventory of office supplies and placed orders.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Trained and supervised employees on office policies and procedures.
  • Proofread and edited documents for accuracy and grammar.
  • Increased customer service success rates by quickly resolving issues.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Managed data and correspondence to secure information across complex landscapes of organizational departments.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.

Senior Admin Clerks

Kalafong Tertiary Hospital
Pretoria
10.1992 - 07.2002
  • Entered data into system and updated customer contacts with information to keep records current.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Input data and processed system change to generate accurate reports.
  • Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
  • Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
  • Contributed to project success by providing administrative support to various teams as needed.
  • Streamlined administrative processes by implementing efficient filing and organizational systems.
  • Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
  • Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
  • Supported auditors by efficiently compiling requested documentation.
  • Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
  • Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
  • Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
  • Improved communication between departments through effective scheduling and coordination of meetings.
  • Processed and prepared documents such as business or government forms and expense reports.
  • Ensured compliance with internal policies, conducted regular audits of office supplies and initiated reordering process.
  • Assisted in budget preparation, gathered necessary documentation and performed initial analysis to support financial planning.
  • Enhanced office efficiency by streamlining filing systems, ensuring quick and accurate retrieval of documents.
  • Maintained confidentiality of sensitive information, adhered to data protection protocols diligently.
  • Supported HR functions, participated in recruitment process by scheduling interviews and organizing applicant information.
  • Fostered positive work culture, coordinated team-building activities that improved morale and team cohesion.
  • Streamlined document management, implemented digital filing system that improved access and security.
  • Improved customer service with prompt and accurate handling of inquiries, contributing to positive office environment.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Purchased and maintained office supplies.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Education

N6 - Public Management

Oxbridge Academy
Cape Town
12.2023

Skills

Workflow planning

Office management

Filing and data archiving

Project Management

Accomplishments

    The best Corporate Manager in 2020

Interests

Playing soccer

Reading books

Going to church

Certification

Project Management

Jogging and swimming

Jogging for 5 km twice a week for physical fitness. 

Timeline

Acting Assistant Director: Administration

Job Shimankana Tabane Hospital
12.2022 - 03.2025

Snr Admin Officer

Job Shimnkana Tabane Hospital
05.2011 - Current

Admin Officer

Job Shimankana Tabane Hospital
08.2002 - 04.2011

Senior Admin Clerks

Kalafong Tertiary Hospital
10.1992 - 07.2002

N6 - Public Management

Oxbridge Academy

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