Experienced employee with a strong record of managing projects, training teams, and delivering high-quality outcomes. Collaborates with clients to understand requirements and exceed expectations. Effective leader and team motivator, consistently driving success through communication and problem-solving skills.
Overview
23
23
years of professional experience
6
6
Certifications
Work History
Training Project Coordinator
South African Road Federation
07.2009 - Current
Key performance areas: Administration of SARF Courses
Monitoring online course inquiries and follow ups
Schedule training courses and ensure participation by both members and non-members
Coordinating with presenters regarding dates, availability as well as any changes in notes
Ensuring the attendants receive Quotations and Invoices to pay prior to the commencement of the courses
Preparation of attendance registers and name badges
Making sure that all training packs are produced to the highest quality level and with minimal errors
Act as a point-of-contact for presenters and participants
Issuing of certificates after the course
Event Coordination: Independently manage small to medium training events, overseeing everything from conceptualization, venue sourcing, planning, and execution, to post-event reporting and debriefs
Coordinate catering, and accommodation for the presenters
Documentation: Draft and manage operational documents, including budgets, event specification guides, and detailed post-event reports
Client Interaction: Ensure timely and professional responses to client briefs, including preparing budgets and event concepts
Maintain regular status meetings, keeping precise records of agendas, minutes, and scope changes
Onsite Management: Take charge of events onsite, ensuring smooth operations.
Reception
South African Qualifications Authority
01.2009 - 06.2009
Key Performance areas: Managed reception duties, including answering phones, responding to emails and welcoming visitors
Arranged reception and oversaw employees to guarantee warm, welcoming and professional guest experiences
Kept reception area tidy and clean throughout day, retaining organised yet friendly look
Maintained sufficient stationery stocks for general office and reception, ordering further stationery as required
Screen unscheduled visitors receive visitors who have appointments
Process and submit attendance registers
Take and convey messages as necessary as per procedures
Provide administrative services as per routine procedures
(Filing system, electronic indexing, recording, and tracking of documents.) Provide solutions to routine client and queries with minimal supervision
Type documents and process report for qualifications (DSSD coordinators).
Data Capturer
SA Music Rights Organisation
01.2008 - 01.2009
Administrative Officer
South African National Roads Agency
08.2005 - 12.2008
Handle daily office activities, including data entry and database auditing, maintaining smooth operations
Produced statistical analysis and reporting using Excel
Controlled stock and supplies to meet team need
Created employee attendance reports verifying compliance with company policy
Kept accurate and detailed records of office inventories, placing orders of low supplies
Maintained manual and electronic filing and information systems, ensuring readily available and accurate data
Worked as part of administrative team, identifying, and suggesting improvements to internal administration processes and systems
Operated copy equipment, printers, and other office machines to support staff with administrative ad hoc tasks
Forwarded letters, packages and other incoming correspondence to staff and departments without delays.
Data and Customer Relations
Citroen SA
1 2008 - 01.2008
Data Capture
Nedbank
04.2005 - 07.2005
Data Processing Clerk
Statistics SA
03.2002 - 01.2003
Education
Certificate: Data Analysis - undefined
University Of Cape Town
Cape Town, WC
Certificate: Project Management - undefined
University of South Africa
Pretoria, GP
Bachelor of Arts: Communications - undefined
University of South Africa
Pretoria, GP
Certificate: Public Relations - undefined
University Of South Africa
Pretoria, GP
Certificate: Community Journalism - undefined
University of South Africa
Pretoria, GP
National Senior Certificate: Matric - Grade 12 - undefined
Soshangana High School
Skills
Database Management
Certification
Minute takers in the 21st Century: Presented by SA Telelink