Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Sweetness Khaile

Paarl

Summary

Cashier with expertise in cash management, inventory merchandising, and customer assistance. Demonstrates strong communication, listening, and time management skills, ensuring high attention to detail. Proven track record of accurate drawer reconciliation and maintaining a superior work ethic.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Census Field Officer

WC Rail
Cape Town
02.2022 - 05.2022
  • Performed quality control checks on completed questionnaires prior to submission.
  • Resolved problems related to non-response or incomplete responses from individuals or households.
  • Reviewed questionnaires for completeness, accuracy, and consistency in response patterns.
  • Conducted follow up interviews with respondents when necessary due to discrepancies in their answers.
  • Read maps and located addresses to complete assigned forms via personal interview.

Law Enforcement Dispatcher

Drakenstein Municipality
Paarl
03.2021 - 10.2021
  • Answered emergency phone lines and provided necessary assistance.
  • Provided customer service support for customers with questions or technical issues.
  • Transferred calls to other departments as needed.
  • Answered incoming calls and directed them to the appropriate department or individual.

Online Registration

Communex Technologies
Paarl
06.2016 - 10.2017
  • Updated and maintained databases with current information.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Cashier

Game Store
Paarl
09.2012 - 10.2014
  • Balanced daily transactions on a computerized point-of-sale system.
  • Maintained cleanliness of checkout area including counter tops, registers, windowsills and floors.
  • Performed other duties as assigned by management.
  • Ensured compliance with all safety regulations within the store environment.
  • Stocked shelves with merchandise when needed.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Followed company security procedures for handling large sums of money.
  • Issued receipts, refunds, credits or change due to customers.
  • Resolved customer complaints professionally in accordance with company policy.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Counted and balanced cashier drawers.

Police Volunteer

SAPS
Paarl
04.2007 - 05.2008
  • Compiled statistical data regarding arrests made, citations issued, and other relevant information pertaining to police operations.
  • Observed suspicious behavior while patrolling assigned areas and reported any incidents to the police department.
  • Assisted in crime prevention efforts by providing security services at special events.
  • Generated reports detailing criminal activity within specific neighborhoods for use in future investigations or policy reviews.
  • Attended training sessions regarding safety protocols, legal procedures, and proper communication techniques when interacting with the public.
  • Executed law enforcement patrol functions in assigned locations for extended periods of time.

Education

High School Diploma -

Ikamvalethu High School
Salt River
12-2003

Skills

  • Emergency response
  • Public safety awareness
  • Customer service
  • Problem solving
  • Community outreach
  • Shift work experience
  • Effective communication
  • Security guard license
  • FLUENT IN English
  • General security
  • Computer proficiency

Certification

  • Call center training
  • Grade E, D, and C Security Certificate
  • Introductory training for reservists: Module 1-11

Languages

French
First Language

References

  • Miss S. Stuurman: 083-713-9885 Drakenstein Municipality
  • Miss B. Dyeli: 021-808-9900 SAPS
  • Miss Hlanjwa: 0846736642 WC Rail Census

Timeline

Census Field Officer

WC Rail
02.2022 - 05.2022

Law Enforcement Dispatcher

Drakenstein Municipality
03.2021 - 10.2021

Online Registration

Communex Technologies
06.2016 - 10.2017

Cashier

Game Store
09.2012 - 10.2014

Police Volunteer

SAPS
04.2007 - 05.2008

High School Diploma -

Ikamvalethu High School

Similar Profiles

CREATE PROFILE
Sweetness Khaile