Summary
Work History
Education
Skills
Attributes
Educationbackground
Firstnames
Cellphonenumber
References
Personal Information
Languages
Timeline
Receptionist
Sweetness Tshangase

Sweetness Tshangase

Brakpan

Summary

Organized office professional with top-notch administrative skills and solid background in Type industry. History surpassing business targets, satisfying customer demands and contributing to team success. Independently handles clerical needs and correspondence to support smooth business operations.

Work History

Ekurhuleni Metropolitan Municipality
  • Duty as a cashier
  • Informing home owners of outstanding amounts in respect of their account Ekurhuleni Metropolitan Municipality Contract employer Finance As a cashier it was my responsibility to maintaining positive impressions for company and also important to uphold the Ubuntu Daily duties
  • Process sales transactions Calculate the cost of products or services Accept payments Calculate and return change when required by the payment method Maintain adequate change denominations in the cash drawer and request additional change Answer customer questions about products or services Reconcile cash drawers and sales receipts Report issues with equipment Knowledge of
  • Maintaining of customer service orientation to ensure performance driven section and contributing to overall department objectives
  • Reason for leaving Contract expired

Ekurhuleni metropolitan municipal
04.2021
  • Helps clients with their account disputes and complaints
  • Add monthly reading to enable billing
  • Corrections of incorrect billing of meters Assessments of rate calculation
  • Apply financial processes to comply with the MFMA
  • Create new accounts for the owner and link all services to debtor Sending and Receiving E-mails
  • Filling and Sorting documentations
  • Word processing and typing of documents Dealing with telephone and email enquiries Making Copies and Scanning Documents Ensure that sales report is completed and up to date Word processing and typing documents Filing all paper work and ensure that all necessary documents is attached Making calls and taking messages to the relevant person Daily Task Making copies Scanning Documents Capturing payment arrangements and payment extensions Attending to customer different queries, face to face and telephonically on day to day basis Payment verification to unable reconnections

Education

Matric - Biological Sciences

Engabezweni Secondary School
Mpumalanga
11.2016

Skills

  • Computer literacy
  • Customer services skills
  • Communication (verbal written)
  • Time management skills
  • Organization skills
  • Negotiation
  • Presentation skills
  • Mathematical skills
  • Good interpersonal skills

Attributes

  • Flexible
  • Target oriented
  • Able to work under pressure
  • Team player
  • Goal driven
  • Meet deadlines
  • I have excellent interpersonal skill, demonstrated in the ability to effectively serve customers and develop strong working relationships with staff.

Educationbackground

Engabezweni Secondary School, Grade 12,completed 2015,

- subjects-

~Mathematical literacy

~Geography

~Life Sciences

~English

~IsiSwati

~Agricultural science

Further my education at Ehlanzeni TVET Collage, N4, N5, N6 Public administration and Management, completed 2018,


-Modules-

:Public Law

:Public Finance

: Computer Practise

:Public Administration

:Municipal administration,

:Management communication and entrepreneurship,


Second qualification studied at University of South Africa,

* Paralegal*


- skills obtained -

*Research and analysis

*Documentations preparation and formation

*Legal terminology and concept, Microsoft office suite (words and excel PowerPoint outlooks

*Strong communication and interpersonal skills

*Attentively to details and organizational abilities


-Coursework -

°Criminal law

°Family law

°Civil law

°Law of contract

Completed in 2024

Firstnames

Sweetness

Cellphonenumber

  • 076 967 6047
  • 076 661 1630

References

  • Mr Makhubela, Lecture, Enhlanzeni tvet college, 0760791894
  • Mr Langson, Senior accounted, Kwa-thema finance department, 0795229894
  • Ms Makaringe, Senior clerk, Kwa-thema Finance department, 0769488825, 0119998563
  • Kennedy Mnyekeni, Senior Cashier, Kwathema Finance Department, 0736087986

Personal Information

  • ID Number: 9610090644086
  • Criminal Record: None
  • Date of Birth: 10/10/96
  • Gender: Female
  • Nationality: South African
  • Driving License: C1 (code 10)
  • Marital Status: Single

Languages

Swati
Advanced (C1)
English
Intermediate (B1)
Zulu
Advanced (C1)

Timeline

Ekurhuleni metropolitan municipal
04.2021

Ekurhuleni Metropolitan Municipality

Matric - Biological Sciences

Engabezweni Secondary School
Sweetness Tshangase