Summary
Overview
Work History
Education
Skills
Work Availability
Languages
Interests
Timeline
Generic
susan widney SHONGWE

susan widney SHONGWE

Medical Administrator
Bloemfontein,FS

Summary

Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented Data Entry Clerk with Number years of experience in organizing and managing data. Trained in database systems management using various technology platforms. Consistent in meeting project deadlines by prioritizing and communicating with teammates.

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Work History

Data Capturer

Department Of Health
Bloemfontein
08.2022 - 05.2023
  • Built and maintained tracking databases for variety of measuring aspects.
  • Entered client information into databases quickly and with minimal errors.
  • Coded and processed applications into required electronic formats.
  • Applied data entry knowledge skills to resolve indecipherable or garbled messages.
  • Registration of patients clinic visits and setting next visits appointments.
  • Evaluated source documents to locate needed information.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
  • Uploaded or transmitted data using secure protocols.

Financial Sales Agent

Bayport Financial Services
Nelspruit
01.2016 - 10.2018
  • Advised customers about new products and assisted customers in determining best product for needs.
  • Obtained client information by answering telephone calls.
  • Informed clients of policies and procedures.
  • Resolved caller issues quickly and thoroughly.
  • Called prospective clients in market area to explain products offered and qualify leads.
  • Established strong customer relationships, building recommendations and loyalty.
  • Processed customer orders quickly and accurately for timely delivery.
  • Promoted current marketing campaigns and promotions.

Waitress

Orion Hotel
Nelspruit
03.2012 - 12.2015
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Used cash registers and credit card machines to cash out customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Met with chef to review daily specials and menu changes.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Informed customers about daily and seasonal specials.
  • Upsold appetizers, drinks and desserts to increase restaurant profits.

Education

Certificate - Workplace Health And Safety For The Mining Industry

Alison Online Skills Development
Online
10.2023 - 11.2023

Diploma - Fire Safety

Alison Online Skills Development
Online
07.2023 - 09.2023

Certificate - Teaching English As A Foreign Language

TEFL Professional Institute
Online
10.2022 - 11.2022

Diploma - Construction Safety

Alison Online Skills Development
Galway,Ireland
04.2023 - 06.2023

Matric Certificate - Tourism

Z.B Kunene Secondary School
Nelspruit Likazi
01.2009 - 11.2011

Certificate - Site Management Health And Safety Responsibilities

Alison Online Skills Development
Galway,Ireland
01.2023 - 03.2023

Skills

    Data

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Advanced (C1)
Xhosa
Advanced (C1)

Interests

Reading a book, cooking, traveling

Timeline

Certificate - Workplace Health And Safety For The Mining Industry

Alison Online Skills Development
10.2023 - 11.2023

Diploma - Fire Safety

Alison Online Skills Development
07.2023 - 09.2023

Diploma - Construction Safety

Alison Online Skills Development
04.2023 - 06.2023

Certificate - Site Management Health And Safety Responsibilities

Alison Online Skills Development
01.2023 - 03.2023

Certificate - Teaching English As A Foreign Language

TEFL Professional Institute
10.2022 - 11.2022

Data Capturer

Department Of Health
08.2022 - 05.2023

Financial Sales Agent

Bayport Financial Services
01.2016 - 10.2018

Waitress

Orion Hotel
03.2012 - 12.2015

Matric Certificate - Tourism

Z.B Kunene Secondary School
01.2009 - 11.2011
susan widney SHONGWEMedical Administrator