Suzan Seekoei
Sales Coordinator
Pretoria,Gauteng
Summary
I am passionate about customer service and to always provide the greatest. I seek challenging opportunities where I can fully use my skills for the success of the organization. I take charge of my work and own it. I believe that great communication is the foundation of success. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
9
9
years of professional experience
1
1
Language
Work History
Receptionist| Sales Cordinator
Eskort
1 2023 - Current
- I started at Eskort as Receptionist, ensuring that everyone has a pen and notebook
- I was responsible for booking boardroom meetings
- Answering and transferring all incoming calls
- I was and still is responsible for customer complaints
- I have learned to organize events and I must say I never thought that I would enjoy it as I am doing now
- I was given an opportunity to apply for the Sales Coordinator position and I got it
- I am now capturing customer orders
- Building professional relationships with customers
- Handling queries on pricing and short delivered stock.
Cashier
Menlo SuperSpar
1 2011 - 1 2015
- When starting in the position I was young and just matriculated
- I was extremely grateful for my first job and was working like a machine
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- My till point was popularly known as the only on with a moving queue
- I was dedicated to making sure that customers were happy
- I worked hard and ended up assisting in the cash office.
Receptionist
CampusKey
01.2019 - 01.2023
- During my time at CampusKey, I went above and beyond my job description and took on several ad-hoc duties
- I am well known for always meeting my deadlines and assisting my team members to reach theirs
- My daily responsibilities included attending to all telephonic queries from clients and the public
- I compiled weekly and monthly reports for upper management to assess the success of our branch
- I was also assisting with allocating payments to student’s account and fulfilling duties of a debtor’s clerk
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Receptionist| General Worker
Beautiful Smiles Orthodontist
01.2018 - 01.2019
- I started as a general worker
- My responsibilities included cleaning equipment, surgery rooms and offices
- My work ethic and excellent team player skills quickly got me promoted to receptionist.
- Resolved customer problems and complaints.
Cashier
Boardmans
01.2016 - 01.2018
- I always created a friendly environment for our customer
- When dealing with customer queries I made sure that they were completely satisfied with my service
- Good dedication made it possible for me to start doing cash-ups, opening and closing of the store, petty cash and authorizing voids and returns at the till point
- Working in this role exposed me to many different personalities and taught me how to deal with pressure
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Computer literacy - Computer
Tshwane City College
PretoriaGrade 12 - Grade 12
Olien High School
Fauresmith Skills
Communication
Time management skills
Multi line telephone skills
Office Equipment
File Management
Customer and client relations
Customer Service
Timeline
Receptionist
CampusKey
01.2019 - 01.2023
Receptionist| General Worker
Beautiful Smiles Orthodontist
01.2018 - 01.2019
Cashier
Boardmans
01.2016 - 01.2018
Receptionist| Sales Cordinator
Eskort
1 2023 - Current
Cashier
Menlo SuperSpar
1 2011 - 1 2015
Computer literacy - Computer
Tshwane City College
Grade 12 - Grade 12
Olien High School
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