I am a focused, result-driven, self-motivated, and enthusiastic professional. I am eager to exercise the knowledge obtained from my experience and gain technical skills in a challenging work environment while contributing to meet deadlines, and produce deliverables expected of me. I enjoy working with and being part of a successful productive team, but also thrive in individual projects. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Hi, I’m
Suzan Phundulu
Cyber Security Engineer Intern
Johannesburg
Summary
Overview
4
years of professional experience
10
years of post-secondary education
9
Certifications
4
Languages
Work History
Cyber1 Solutions
Cybersecurity Intern
2023.10 - 2024.09 (11 months)
Job overview
- Provided technical assistance and support for software, hardware, and network-related issues to internal staff.
- Document and track support requests using ticketing systems, ensuring all issues are logged and resolved within agreed-upon timelines.
- Monitor and maintain computer systems, networks, and servers to ensure optimal performance and security.
- Troubleshoot Intune-related issues, including device registration, enrollment failures, and policy conflicts.
- Adding, Deleting and Editing users Using Microsoft Azure and Admin Center.
- Restoring Quarantined Emails Using CheckPoint Harmony.
Woolworths
Till Operator
2021.12 - 2023.09 (1 year & 9 months)
Job overview
- Provided exceptional customer service by addressing inquiries and resolving any issues promptly.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Ackermans
Stock Taker
2020.12 - 2021.02 (2 months)
Job overview
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Maintained stockroom records and generated reports for management.
Education
Nelson Mandela University Port Elizabeth, South Africa
Diploma in Information Technology
2019.01 - 2022.12 (3 years & 11 months)
University Overview
Nelson Mandela University Port Elizabeth, South Africa
Diploma in Accountancy
2018.01 - 2018.12 (11 months)
University Overview
Fons Luminis Secondary School Johannesburg, South Africa
National Senior Certificate
2013.01 - 2017.12 (4 years & 11 months)
University Overview
Skills
Switching, Routing and Wireless Essentialsundefined
Certification
Microsoft Certified: Security Operations Analyst Associate
Driver License
Driver License
Code 10References
References
- Pearl Mdluli 076 602 6922
- Zaheer Mahomed 068 492 5654
Timeline
Cybersecurity Intern
Cyber1 Solutions
2023.10 - 2024.09 (11 months)
Till Operator
Woolworths
2021.12 - 2023.09 (1 year & 9 months)
Stock Taker
Ackermans
2020.12 - 2021.02 (2 months)
Nelson Mandela University
Diploma in Information Technology
2019.01 - 2022.12 (3 years & 11 months)
Nelson Mandela University
Diploma in Accountancy
2018.01 - 2018.12 (11 months)
Fons Luminis Secondary School
National Senior Certificate
2013.01 - 2017.12 (4 years & 11 months)
Microsoft Certified: Security Operations Analyst Associate
CCNA: Switching, Routing, and Wireless Essentials
CCNA: Enterprise Networking, Security, and Automation
Salt Technical Associate
Salt Sales Associate
Microsoft Certified: Azure Fundamentals
Microsoft Certified: Security, Compliance, and Identity Fundamentals
Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Security Operations Analyst Associate
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