Summary
Overview
Work History
Education
Skills
References
Timeline
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SUSANA TUYENIKALAO SHILILIFA

Katutura

Summary

Finance professional with over 10 years of experience in banking, specializing in financial control, reporting, and client relationship management. Recently completed an MBA in Finance and currently pursuing the CIMA professional designation. Skilled in payment processing, reconciliations, and financial analysis, with a strong ability to turn data into actionable insights. Eager to contribute to a forward-thinking organization like TotalEnergies, driving efficiency and strategic growth.

Overview

10
10
years of professional experience

Work History

Entrenchment Banker – Affluent Express

Standard Bank Namibia
04.2023 - Current
  • Maintain a robust relationship between clients and the bank, ensuring alignment with financial needs.
  • Process internal and international transactions, including CMA-related payments.
  • Analyze client financials to assess affordability and creditworthiness.
  • Support the planning team with loan structuring and financial documentation.
  • Contribute to reporting metrics and client retention analysis.

Broker Technical Officer – Short-Term Insurance Division

Standard Bank Namibia
09.2022 - 03.2023
  • Prepared insurance budget analyses for client portfolios.
  • Provided supporting documentation for audits and renewals.
  • Ensured accuracy in issuance of cover notes, schedules, and tax certificates.

ATM & Asset Custodian

Standard Bank Namibia
09.2016 - 09.2022
  • Reconciled daily branch transactions and managed cash handling operations.
  • Acted as custodian for vaults and ATMs, recording inflows/outflows and ensuring secure compliance with internal policies.
  • Supported swift payment processing and daily balancing of teller and branch suspense accounts.
  • Contributed to audit preparation by maintaining accurate records and cash flow reports.

VAF Processing & Admin Officer

Standard Bank Namibia
03.2015 - 09.2016
  • Balanced VAF suspense accounts and ensured accurate processing of vehicle asset finance invoices and receipts.
  • Supported customer queries via telephone and provided documentation such as settlement letters and paid-up confirmations.
  • Ensured system accuracy and financial alignment in VAF reporting.

Education

MBA - Finance

International University of Management
01.2024

CIMA Certificate - Business Accounting

Chartted Institution Of Management Accountants
UK ,
01.2023

Honours Degree - Business Administration

University of Namibia
01.2011

Namibia Senior Secondary Certificate - Grade 12

Haimbili Haufiku Secondary School
01.2009

Skills

  • MS Office Suite (Excel, Word, PowerPoint)
  • Financial Reconciliation & Analysis
  • Payment & Suspense Account Processing
  • Client Relationship Management
  • Financial Reporting Support
  • Strong understanding of banking regulations & audit readiness
  • (Basic exposure to SAP & SWIFT systems; expanding proficiency in budgeting tools)
  • Analytical thinking
  • Excellent interpersonal and communication skills
  • Team leadership and collaboration
  • High attention to detail
  • Deadline-driven and adaptable
  • Strategic mindset and client-focused approach

References

Available on request

Timeline

Entrenchment Banker – Affluent Express

Standard Bank Namibia
04.2023 - Current

Broker Technical Officer – Short-Term Insurance Division

Standard Bank Namibia
09.2022 - 03.2023

ATM & Asset Custodian

Standard Bank Namibia
09.2016 - 09.2022

VAF Processing & Admin Officer

Standard Bank Namibia
03.2015 - 09.2016

Honours Degree - Business Administration

University of Namibia

MBA - Finance

International University of Management

CIMA Certificate - Business Accounting

Chartted Institution Of Management Accountants

Namibia Senior Secondary Certificate - Grade 12

Haimbili Haufiku Secondary School

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