Driven consultant from Medizone Health Care, adept in strategic planning and client engagement, significantly enhanced customer experience and streamlined operations. Leveraged problem-solving and continuous improvement skills to develop actionable strategies, achieving key performance targets and fostering robust client relationships. Excelled in employee management, ensuring alignment with organizational goals.
Hi, I’m
Survive Ngonyama
Gauteng
Summary
Overview
3
years of professional experience
Work History
Medizone Health Care
Consultant
11.2019 - 12.2022
Job overview
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Educated staff on organizational mission and goals to help employees achieve success.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Developed effective improvement plans in alignment with goals and specifications.
Education
Zikhethele Secondary School Gauteng South Africa H
High Certificate from N/A
12.2015
University Overview
Skills
- Continuous Improvement
- Employee Management
- Best Practices Implementation
- Timeline Development
- Performance Tracking
- Client Requirements Assessment
- Client Relationships
- Work Planning and Prioritization
- Strategic Planning
- Client Engagement
- Problem-Solving
- Delivery Assurance
Languages
English
Advanced (C1)
Isizulu
Beginner (A1)
Xitsonga
Upper intermediate (B2)
Timeline
Consultant
Medizone Health Care
11.2019 - 12.2022
Zikhethele Secondary School
High Certificate from N/A
Similar Profiles
Anas AlsatamAnas Alsatam
General Practitioner at Medizone OyGeneral Practitioner at Medizone Oy
Liandri Janse Van RensburgLiandri Janse Van Rensburg
Medical Aid Claims Consultant at Medizone ClinicMedical Aid Claims Consultant at Medizone Clinic
Stephanie N.N. WelkStephanie N.N. Welk
Home Health LVN at CALPRO Home Health Care/Gento Home Health CareHome Health LVN at CALPRO Home Health Care/Gento Home Health Care