Surprise Busi Maseko
ELM Intern
Lynnville
Overview
2
2
years of professional experience
1
1
Certification
2
2
Languages
Work History
PME Assistant
EMalahleni Local Municipality
07.2025 - Current
- Assisted in designing and implementing performance management frameworks, including setting KPIs (Key Performance Indicators) and SMART goals for employees.
- Supported in gathering and analyzing data on employee performance through surveys, feedback, and performance reviews.
- Identified significant trends and development areas in performance evaluations.
- Managed performance review process, ensuring timely feedback and documentation for all staff.
- Analyzed employee feedback to identify patterns and suggest improvements in the performance management system.
- Consulted with managers to pinpoint areas for improvement.
- Facilitated the administration of evaluation tools for a complete assessment of employee effectiveness.
- Participated in formulating and applying strategies to enhance employee performance.
- Analysed performance management trends to identify opportunities for system innovation.
Labour Relations Assistant
EMalahleni Local Municipality
01.2025 - 07.2025
- Assisted the Labour Relations team in handling employee relations matters, including grievances, disciplinary procedures, and conflict resolution.
- Participated in the review and interpretation of labor laws, collective agreements, and employment regulations to ensure adherence.
- Contributed to the preparation of materials for hearings.
- Documented discussions in grievance meetings.
- Assisted in creating and revising labor relations polices.
- Ensured confidentiality of records and case files according to legal and organizational standards.
- Engaged in fact-finding for workplace investigations under guidance.
- Facilitated communication between management and employee representatives.
Recruitment Assistant
Emalahleni Local Municipality
06.2024 - 12.2024
- Assisted the recruitment team with end-to-end hiring processes, including candidate sourcing, screening, and interview coordination.
- Conducted initial phone screenings to assess candidate qualifications and fit for the position.
- Assisted in scheduling interviews and preparing interview schedules for hiring managers and candidates.
- Prepared and sent out offer letters, rejection emails, and other candidate communication.
- Provided administrative support in maintaining HR documentation and ensuring compliance with recruitment policies
Education
Baccalaureate Technologiae (BTech) - Human Resources Management
Tshwane University of Technology
Emalahleni12.2019
National Diploma - Human Resources Management
Tshwane University of Technology
Emalahleni12.2018
National Senior Certificate - Matric
Allendale Secondary School
12.2014
Skills
Teamwork and collaboration
Confidentiality & Ethical Practice
Knowledge of Labor Laws
Organizational Skills
Computer skills
Interpersonal and social skills
Report writing
Attention to detail
Microsoft Office Suite
Telephone etiquette
Employee relations
Personal Information
- Gender: Female
- ID Type: South African ID
- Date of Birth: 1995-04-13
- Nationality: South African
- Driving License: Code 10
Certification
Payroll certificate, Sage, 2018-07-27
Leadership Experience
Student representative council, Allendale Secondary School, 2012
References
Available upon request
Timeline
PME Assistant
EMalahleni Local Municipality
07.2025 - Current
Labour Relations Assistant
EMalahleni Local Municipality
01.2025 - 07.2025
Recruitment Assistant
Emalahleni Local Municipality
06.2024 - 12.2024
Baccalaureate Technologiae (BTech) - Human Resources Management
Tshwane University of Technology
National Diploma - Human Resources Management
Tshwane University of Technology
National Senior Certificate - Matric
Allendale Secondary School