Summary
Overview
Work History
Education
Skills
References
SOCIAL
Timeline
Generic

Surprise Sachane

Social Media Community Manager
Johannesburg

Summary

Hands-on Community Manager known for excellent public relations and marketing coordination. Highly trained professional with a passion for working with and for people. Solutions-oriented problem-solver with a goal-oriented mindset.

Proactive and goal-oriented professional with excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Public Relations Intern

Grey Advertising
11.2019 - 01.2020
  • Compiled a media list for Hunters, Scottish Leader, and Viceroy.
  • Influencer Relations: Creating an influencer deck for Hunters, Scottish Leader and Viceroy.

Community Manager

Grey Advertising
01.2020 - 12.2022
  • CONSOL GLASS;
  • Engaging with comments across social media platforms (Facebook, Instagram, Twitter and LinkedIn).
  • Creating blog post and content.
  • Scheduling and publishing content.
  • Increasing website visitation.
  • MAZDA SA;
  • Engaging with comments on Facebook.
  • Writing content.
  • Generating leads and adding them to the Mazda Hub.
  • Driving traffic to the website.
  • TABASCO;
  • Engaging with comments on Facebook and Instagram.
  • Managed social media channels effectively for improved brand visibility and increased audience interaction.

Content Creator

Grey Advertising
01.2020 - 12.2022
  • Writing Content for Hunters.
  • Writing Content for Mazda.
  • Copywriting for Hollard (Radio & OOH).
  • Amarula Arrive Alive TV (six second tag).

Lead Community Manager

Innobee Content Creators
04.2023 - 08.2024

Clover Community Manager

  • Lead community manager for Clover across all social media channels.
  • Fostering collaborations with influencers for daily UGC to increase brand reach.
  • Posting reels, creating Facebook and Instagram stories with call to action copy.
  • Provided exceptional customer service through prompt responses to inquiries from both existing members and prospective clients via email or social media platforms.
  • Compiling monthly report of content performance, both organic and paid.
  • Identifying tags and mentions and harmful comments that could harm the brand and shared them with the customer care team.
  • Fostering relationships with TV shows ( Afternoon Express, Morning Express, The Taste Master SA and Taste Master Junior SA) Engaging with audience.

Freelancer

Henley Bussines School
06.2024 - 07.2024
  • Scheduling and posting content using Sprout Social.
  • Editing copy using Click Up.
  • Engaging with audience and alumni.

Education

Online Course - Digital Content & Copywriting

Red & Yellow

Diploma - Public Relations, Media Studies and Business Communication

Damelin College
01.2019

Skills

Media List Compilation

References

  • Jeanette, Grove, Creative Director, 082 666 4719, Grey Advertising
  • Godfrey, Ndlovu, Social Media Manager, 078 315 4431, Grey Advertising
  • Olga-Jean, 072 506 3706, Innobee Content Creators


SOCIAL

Linkedin; https://bit.ly/3ApxmNO

Timeline

Freelancer

Henley Bussines School
06.2024 - 07.2024

Lead Community Manager

Innobee Content Creators
04.2023 - 08.2024

Community Manager

Grey Advertising
01.2020 - 12.2022

Content Creator

Grey Advertising
01.2020 - 12.2022

Public Relations Intern

Grey Advertising
11.2019 - 01.2020

Diploma - Public Relations, Media Studies and Business Communication

Damelin College

Online Course - Digital Content & Copywriting

Red & Yellow
Surprise SachaneSocial Media Community Manager