Surina de Bruin
HR Professional | Change Management & Communication Specialist
Rustenburg
Summary
Dynamic HR professional with 19+ years of experience in the mining industry, specializing in change management and communication.
Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.
Overview
18
18
years of professional experience
4033
4033
years of post-secondary education
2
2
Languages
Work History
Change Management and Communication Advisor
Anglo American Global Technology
11.2022 - 03.2025
- Develop change management strategies for HR technology implementations (HRIS, ATS, LMS, etc.)
- Create communication plans for technology rollouts, upgrades, and migrations
- Assess organizational readiness and identify potential resistance points
- Partner with HR Technology teams to align change initiatives with business objectives
- Craft targeted messaging for different stakeholder groups about HR technology changes
- Develop communication materials (emails, presentations, training guides, FAQ documents)
- Create and manage communication timelines and delivery channels
- Ensure consistent messaging across all platforms and audiences
- Identify and analyze key stakeholders affected by HR technology changes
- Engage with leadership to secure buy-in and visible support
- Work with department managers to address concerns and facilitate adoption
- Coordinate with IT, HR, and business units to ensure alignment
- Design training strategies for new HR technology platforms
- Develop user adoption materials and resources
- Create and manage support mechanisms during transitions (help desks, user guides)
- Train change champions or super-users who can support their colleagues
- Track change adoption metrics and user engagement
- Gather feedback through surveys, focus groups, and user testing
- Analyze data to identify improvement opportunities
- Report on progress and outcomes to leadership
- Identify potential implementation risks and develop mitigation strategies
- Address resistance and adoption challenges proactively
- Provide contingency planning for technology implementation hurdles
- Help manage expectations around system capabilities and limitations
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
Communication and Change Specialist
Anglo American Platinum HRIS
09.2017 - 11.2022
- Conduct comprehensive change readiness assessments to evaluate organizational preparedness
- Present stakeholder feedback to leadership in a structured, actionable format
- Design change roadmaps that outline implementation phases and milestones
- Develop strategies to address resistance and promote adoption
- Create frameworks for measuring change success and impact
- Develop detailed communication plans aligned with project objectives and timelines
- Craft targeted messaging for different stakeholder groups and delivery channels
- Create communication matrices defining what information goes to whom, when, and how
- Ensure consistent messaging across all organizational levels
- Adapt communication approaches based on audience feedback and engagement metrics
- Collaborate with project teams to integrate change management into project plans
- Design and implement tracking systems to monitor progress of change initiatives
- Identify and mitigate risks that could impact successful adoption
- Support leaders and managers in their role as change champions
- Coordinate cross-functional activities to maintain alignment
- Curate regular newsletters to keep employees informed about changes and progress
- Develop engagement campaigns to encourage participation and adoption
- Create feedback mechanisms to gather employee input throughout the change process
- Design and facilitate workshops or training sessions related to change initiatives
- Build and support networks of change champions across the organization
Acting HR Officer & Communication and Change Lead
Anglo American Platinum ACP
12.2013 - 08.2017
- Serve as the temporary HR Officer for this operation, likely filling a vacancy or during a transition
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
- Handle day-to-day HR functions including employee relations, benefits administration, and policy implementation
- Support recruitment and onboarding processes
- Address employee concerns and provide guidance on HR policies
- Ensure compliance with employment laws and company procedures
- Partner with leadership on workforce planning and talent management
- Evaluate organizational preparedness for upcoming changes through surveys, interviews, and focus groups
- Create and deliver presentations that share stakeholder feedback with leadership to inform decision-making
- Develop comprehensive communication strategies and roadmaps that outline messaging, timing, and channels for major initiatives
- Design and maintain tracking systems to measure the progress and effectiveness of change initiatives
- Create and distribute monthly newsletters to keep employees informed about company updates
- Design and execute targeted campaigns to increase employee participation in new programs or initiatives
Assistant HR Officer: Administration
Anglo American Platinum RBMR
01.2007 - 12.2013
- Maintain HR information in SAP, including training records and event management
- Generate and distribute monthly reports from SAP
- Utilize MS Office suite (Windows, Excel, PowerPoint, Access) for various administrative tasks
- Process medical bookings for employees and contractors in the QMed system
- Manage contractor administration including invoice processing
- Handle purchase requisitions, service entries, and invoicing through SAP Material Management
- Create and monitor notifications in SAP Plant Maintenance
- Generate PS & CO reports in SAP
- Maintain budget control and reporting
- Process monthly orders and manage stock control
- Process housing administration (Home Ownership Allowance, Company Housing, Furniture Removal)
- Manage pension fund administration
- Handle third-party claims (MARSH, Disability)
- Respond to employee queries regarding benefits and salary
- Support performance management processes
- Perform routine administrative duties including typing, filing, and document management
- Maintain accurate employee records
- Provide administrative support to the broader HR team
- Ensure compliance with administrative procedures and policies
- Improved overall efficiency with meticulous management of employee records and data systems.
- Assisted in the development and implementation of effective training programs, enhancing employee skills and productivity.
- Promoted a culture of diversity and inclusion through thoughtful initiatives aimed at raising awareness about workplace inclusivity.
- Coordinated special events such as team building activities or holiday celebrations, fostering camaraderie among staff members.
- Served as a trusted resource for employees by providing guidance on various HR topics such as benefits, policies, and training opportunities.
- Developed strong relationships with external vendors or partners related to human resources functions such as recruiting agencies or benefits providers.
- Conducted exit interviews for departing employees, gathering valuable insights that informed future retention strategies.
- Assisted in annual budget planning for the HR department, contributing to responsible financial decisionmaking.
- Supported company growth by assisting in the recruitment and selection process for top talent candidates.
- Contributed to a positive work environment by addressing employee concerns promptly and professionally.
- Enhanced employee satisfaction by implementing streamlined HR processes and procedures.
- Maintained compliance with labor laws and regulations through diligent record-keeping and clear communication of company policies.
- Streamlined benefits administration processes, increasing employee satisfaction with available options.
- Participated in regular HR audits, ensuring accuracy of employee documentation and adherence to legal requirements.
- Facilitated open lines of communication between employees and management through timely response to inquiries and proactive conflict resolution efforts.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Drafted and documented employee handbook and company policies to reduce compliance risks.
Education
Higher Diploma - Human Resources Management
University of Johannesburg
Johannesburg, South Africa10-2018
Certificate - Human Resources Management
University of Johannesburg
Johannesburg, South Africa12-2015
Skills
- Change Management
- Strategic Communication
- HR Information Systems
- Employee Relations
- Project Leadership
- Training & Development
- Organizational Development
- Performance Management
- SAP (HR, CO, PS modules)
- Microsoft Office Suite
- Change Management Tools
- Communication Platforms
- Analytical thinking
- Presentations and public speaking
- Problem-solving
- Client engagement
Professional Philosophy
I am a firm believer in continuous self-improvement and always seek ways to enhance my skills through actual work experience and further education. My adaptability, passion for HR, and positive attitude make me an invaluable asset to any organization aiming for excellence in people management and organizational change.
Timeline
Change Management and Communication Advisor
Anglo American Global Technology
11.2022 - 03.2025
Communication and Change Specialist
Anglo American Platinum HRIS
09.2017 - 11.2022
Acting HR Officer & Communication and Change Lead
Anglo American Platinum ACP
12.2013 - 08.2017
Assistant HR Officer: Administration
Anglo American Platinum RBMR
01.2007 - 12.2013
Higher Diploma - Human Resources Management
University of Johannesburg
Certificate - Human Resources Management
University of Johannesburg
Similar Profiles
Petrus Johannes (Joppie) BotesPetrus Johannes (Joppie) Botes
Student at Anglo American PlatinumStudent at Anglo American Platinum
Nditsheni Calvin ManavhelaNditsheni Calvin Manavhela
Engineering Specialist (Mechanical) at Anglo American Platinum - Mogalakwena MineEngineering Specialist (Mechanical) at Anglo American Platinum - Mogalakwena Mine
Rosina MolepoRosina Molepo
Operating Model Specialist at Anglo AmericanOperating Model Specialist at Anglo American