Summary
Overview
Work History
Education
Skills
Reference
Additional Information
Hobbies
Personality
Timeline
Generic
Sunnyboy David  Mthombeni

Sunnyboy David Mthombeni

Stores Team Leader
718 Buyisana Street Kingsway Benoni

Summary

Dynamic Team Leader at CCBSA with a proven track record in enhancing team productivity and customer satisfaction. Skilled in performance improvement and conflict resolution, I empowered staff through targeted training and effective communication. My commitment to safety and efficiency streamlined workflows, resulting in a significant boost in operational effectiveness.

Overview

2024
2024
years of professional experience
4
4
Languages

Work History

Storeman

CCBSA
  • Maintained an orderly and clutter-free warehouse.
  • Conducted regular safety inspections to identify potential hazards.
  • Performed regular stocktakes to ensure inventory accuracy.

Ensured timely intervention to rectify ordering errors.

Team Leader

CCBSA
03.2018 - 04.2023
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
  • Enhanced communication strategies, ensuring clear and timely information exchange within team and with clients.
  • Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
  • Enhanced team productivity by implementing efficient task delegation and regular performance evaluations.
  • Improved operational workflows, enabling team to handle increased workloads without compromising quality.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Observed packing operations to verify conformance to specifications.

Receiving Clerk

CCBSA
03.2012 - 04.2017
  • Verified records and daily reports for accuracy.
  • Ensured tidy workspace through consistent adherence to sanitation guidelines while processing shipments.
  • Streamlined the receiving process for improved efficiency and time management in the workplace.
  • Safeguarded assets by maintaining strict compliance with established security procedures.
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Sustained a clean work environment by adhering to housekeeping standards when handling merchandise deliveries daily.
  • Prevented loss or theft of valuable items through vigilant monitoring of security protocols during receiving tasks consistently.
  • Utilized forklift to transport pallets of goods to and from warehouse.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Properly labeled and stored goods in safe area to provide identification and avoid losses.
  • Complied with safety regulations during all receiving tasks, reducing workplace accidents and injuries effectively.
  • Assisted in inventory control efforts by participating in routine cycle counts, ensuring accurate stock levels at all times.
  • Maintained accurate computer records of materials weights, bill amounts, and identified variances.
  • Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
  • Maintained accurate inventory records through diligent data entry, updating, and filing.
  • Collaborated with other departments to address any issues or concerns regarding incoming shipments promptly.
  • Collaborated with other departments to resolve potential incoming shipment issues.
  • Double-checked cargo inventories and documentation for accuracy.
  • Optimized storage space utilization by arranging received items strategically within designated areas of the warehouse.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Maintained tidy, organized and safe work area to comply with cleanliness standards.
  • Ensured timely delivery of materials to appropriate departments, contributing to smooth operations throughout the company.
  • Enhanced warehouse organization by accurately sorting and categorizing incoming shipments.
  • Regularly reviewed invoices and double-checked orders.
  • Improved supplier relations by communicating professionally with vendors about order discrepancies and required adjustments.
  • Monitored and managed stock levels of goods to verify availability of products.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Expedited processing times by swiftly unloading trucks and properly staging products for inspection.
  • Increased warehouse productivity by training new staff members on Receiving Clerk duties and best practices.
  • Conducted research to address shipping errors and packaging mistakes.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Handled day-to-day shipping and receiving overseeing more than Number packages per day.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Sorted and delivered materials to different work areas and staff.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Facilitated effective communication between warehouse staff through regular team meetings focused on addressing potential challenges or areas for improvement in the receiving process.

Forklift Operator

Transman
05.2004 - 04.2007
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Ensured timely delivery of products by accurately picking orders from storage areas.
  • Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
  • Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
  • Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Prevented stock discrepancies by performing routine inventory checks using both manual methods and automated systems.

Cleaner

Red Alert
03.2002 - 02.2004
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Removed trash, debris and other waste materials from premises.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
  • Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
  • Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.
  • Contributed to team efforts by training new staff on best practices in cleaning and maintenance.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.

Education

Certificate - Strategy in Logistics Management

Damelin
Benoni
11.2015

Certificate - Fundamental of Fire Safety

Emergency Training Solution
Vaal
10.2015

Certificate - Microsoft Excel Basic

KEY BASE TRAINING SOLUTION
Benoni
07.2013

Certificate - Wadeville

South African Trauma Training And Associate S
Wadeville
02.2013

Certificate - Stores Manegemend

Center of Logistics
Midrand
11.2009

Certificate - Fire Fighting

Amokoro Training
Vaal
10.2009

Certificate - Introduction To PC's

Eminence Training And Designing Cc
Boksburg
07.2008

Certificate - Senior Certificate

Skhosana High
Sehlakwane
11.1997

Skills

Complaint resolution

Reference

Adrian Pillay

Plant engineer

Contact :

Emmanuel Steyn

Senior Supplier Maneger

Contact :

Sydney Ngwenya

Contact :

Additional Information

System SAP and D365 Microsoft

License : Code10

Hobbies

Love soccer, like reading and watching TV

Personality

Hubble

Always will to help when need

Love to smile

Strictly in policies

Timeline

Team Leader

CCBSA
03.2018 - 04.2023

Receiving Clerk

CCBSA
03.2012 - 04.2017

Forklift Operator

Transman
05.2004 - 04.2007

Cleaner

Red Alert
03.2002 - 02.2004

Storeman

CCBSA

Certificate - Strategy in Logistics Management

Damelin

Certificate - Fundamental of Fire Safety

Emergency Training Solution

Certificate - Microsoft Excel Basic

KEY BASE TRAINING SOLUTION

Certificate - Wadeville

South African Trauma Training And Associate S

Certificate - Stores Manegemend

Center of Logistics

Certificate - Fire Fighting

Amokoro Training

Certificate - Introduction To PC's

Eminence Training And Designing Cc

Certificate - Senior Certificate

Skhosana High
Sunnyboy David MthombeniStores Team Leader