SUNDAY CYPRIAN NKUNA
Nelspruit
Summary
Coordinate outreach planning, Office Administration, Project management, Monitoring and Evaluation, Research, Quality assurance, and Stakeholder engagement to support timely delivery and accurate reporting. Maintain compliance tracking for community development initiatives and oversee cross-level documentation for clear accountability. Strengthen compliance data integrity through standardized tools, indicators, and quality checks.
Overview
3
3
Languages
26
26
years of post-secondary education
8
8
years of professional experience
Work History
Municipal Outreach Coordinator (Stakeholder Liaison and Communication)
Independent Electoral Commission (IEC)
Nelspruit
01.2026 - 12.2026
- Coordinated monitoring and evaluation across electoral commission projects day to day.
- Developed monitoring tools and indicators for employee performance tracking.
- Planned and delivered civic and voter education activities for communities.
- Supported monitoring and evaluation of outreach projects and field activities.
- Linked local provincial and national stakeholders across electoral commission projects.
- Evaluated outreach project impact within community settings.
- Conducted primary and desktop research on outreach-related issues.
- Coordinated research support on community role players and stakeholders.
- Coordinated civic and democracy education research plans and activities.
- Facilitated civic and voter education presentations and workshops for communities.
- Planned and coordinated events for people living with disability.
- Built education support networks and liaised with stakeholder organisations.
- Promoted multiple media channels focusing on community radio.
- Supervised electoral commission staff assigned to project tasks.
- Proposed stakeholder engagements and sent meeting invitations.
- Maintained records for reports, correspondence, procurement, and meeting minutes.
- Monitored and managed staff attendance against project schedules.
- Compiled and submitted reports, minutes, evidence, and attendance registers.
- Conducted quality assurance for uploaded events in outreach management system.
- Updated and approved event records on outreach management system.
- Monitored and evaluated the effectiveness of outreach programmes, preparing detailed reports for stakeholders.
- Developed and maintained relationships with local community organisations to facilitate outreach initiatives.
- Coordinated outreach programmes to engage with the community, fostering relationships and raising awareness of organisational goals.
Quality Assurance Agent
Sentech
03.2022 - 09.2023
- Supervised installers during door-to-door rounds, checking task completion and finish daily.
- Oversaw project supervision and inspections, improving delivery efficiency by 30% in 6 months.
- Managed client service delivery, improving stakeholder engagement by 20% within 1 year.
- Monitored quality control procedures to ensure compliance with industry standards and regulations.
- Oversaw all process checks to ensure that they were done properly and at the correct frequency.
- Provided daily, weekly and monthly quality information to key stakeholders, enabling informed decision-making.
- Established objectives for quality assurance teams and monitored progress against goals.
- Logged findings in detail following standard procedures for optimum collaboration across technical team.
- Engaged with stakeholders to gather feedback and integrate into quality improvement plans.
Intern (Research)
Human Science Research Council (HSRC)
04.2021 - 06.2021
- Conducted qualitative and quantitative research to support organisational decisions within 2 months.
- Collected, analysed, and cleaned data to prepare research findings.
- Produced detailed reports summarising research results for stakeholder review and action.
Registry Clerk / Legal Secretary (Office of the Head of Office)
Department of Justice and Constitutional Development
09.2018 - 01.2021
- Welcomed clients and served refreshments to maintain a hospitable reception environment.
- Coordinated meeting rooms and set them up for scheduled official meetings.
- Recorded minutes and drafted rules and notices to raise report quality 20%.
- Conducted data entry tasks with a high degree of accuracy, updating databases and maintaining up-to-date records.
- Handled confidential documents, ensuring secure filing and retrieval as per compliance regulations.
- Handled photocopying documents, updating files and faxing communications for staff.
- Managed daily office operations and administrative support for senior management, enhancing organisational efficiency.
- Supported office operations by taking on ad-hoc clerical duties.
- Managed client communications by answering phones and corresponding through email.
- Scanned new documentation into system and classified data using standard codes.
- Sorted physical and digital information and sent to correct locations or personnel.
- Operated and maintained various office machinery such as printers, fax machines and photocopiers to keep office running smoothly.
- Answered telephone calls to offer information, direct callers and take messages.
Intern (Monitoring and Evaluation and Office Administration)
Construction Education and Training Authority (CETA)
09.2018 - 01.2021
- Managed monitoring, evaluation, and project management activities daily.
- Coordinated and completed 100% assigned projects within 1 year.
- Monitored KPI performance to improve project outcomes consistently.
- Drafted and reviewed 40% of CET A site visit reports.
- Conducted workplace approval, supporting site safety, quality, and learner exposure.
- Performed compliance audits, external moderation, and accreditation activities.
- Facilitated career exhibitions and supported learner induction events.
- Facilitated stakeholder relations and management, driving 20% higher engagement in 6 months.
- Recorded meeting minutes and composed 30% of weekly and monthly office reports.
- Developed and maintained an organised physical and electronic filing system.
- Prepared meeting rooms, issued invitations, and managed RSVPs.
- Coordinated CET A events, covering security, registration, branding, and catering.
- Coordinated travel management for site visits, reducing costs by 15% in 6 months.
- Photocopied and printed documents for office team members.
- Filed physical and digital copies of important documents to maintain accurate and consistent records.
- Handled phone calls and responded to emails on behalf of staff, keeping senior members free to focus on larger issues.
- Participated in community outreach programmes, representing the company and strengthening community relations.
Education
Post Graduate Diploma in Public Management - Governance, Leadership and Public Value, Public Policy, Development, Public Finance and Performance based budgeting, Strategic Public Manegement A, Strategic Public Management B, Analytical Methods and Evaluation
Wits University
Gauteng 04.2001 - Current
BA Honours in International Relations - International Relations, Political Science, History, Public Policy, Economics for Public Administration and Research Project.
University of Venda, School of Human and Social Science
Thohoyandou, LP 04.2001 -
Certificate in Introduction to Project Management -
National School of Government (Republic of South Africa)
Republic of South Africa04.2026
Skills
- Effective communication
- Conflict management
- Leadership and supervision
- Planning and coordination
- Attention to detail
- Time management
- Project management
- Financial management
- Stakeholder engagement
- Policy analysis
- Monitoring and evaluation
- Public administration
- Report writing
- Customer service
- Research methods
- Disability support
- Team leadership
- Relationship building
References
- Mr Victor kekana, Assistant Manager, Independent Electoral Commission (IEC), 0137626670, 0823662644, kekanaK@elections.org.za
- Ms Yolanda Mvunyiswa, Provincial Manager, Construction Education and Training Authority (CETA), 0135907111, 0735387992, yolandam@ceta.co.za
- Mr Thanduxolo Chembeni, Senior Outreach Officer, Independent Electoral Commission (IEC), 0137626671, 0823373298, ChembeniT@elections.org.za
Languages
English
Upper Intermediate
B2
SiSwati
Advanced
C1
IsiZulu
Upper Intermediate
B2
Timeline
Municipal Outreach Coordinator (Stakeholder Liaison and Communication)
Independent Electoral Commission (IEC)
01.2026 - 12.2026
Quality Assurance Agent
Sentech
03.2022 - 09.2023
Intern (Research)
Human Science Research Council (HSRC)
04.2021 - 06.2021
Registry Clerk / Legal Secretary (Office of the Head of Office)
Department of Justice and Constitutional Development
09.2018 - 01.2021
Intern (Monitoring and Evaluation and Office Administration)
Construction Education and Training Authority (CETA)
09.2018 - 01.2021
Post Graduate Diploma in Public Management - Governance, Leadership and Public Value, Public Policy, Development, Public Finance and Performance based budgeting, Strategic Public Manegement A, Strategic Public Management B, Analytical Methods and Evaluation
Wits University
04.2001 - Current
BA Honours in International Relations - International Relations, Political Science, History, Public Policy, Economics for Public Administration and Research Project.
University of Venda, School of Human and Social Science
04.2001 -
Certificate in Introduction to Project Management -
National School of Government (Republic of South Africa)