Sumayya Mehtar

• Educated patients about possible drug interactions and gave special administration instructions.
• Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
• Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
• Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.

• Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
• Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
• Improved patient outcomes by providing comprehensive medication therapy management and counseling.
• Participated in community outreach events, educating the public about proper medication use, storage, and disposal techniques.
• Trained to operate pharmacy automation systems ( Script Pro and Pyxis)
• Was trained to work in the VIP protocol and emergency pharmacy department

• Optimized workflow processes, resulting in increased efficiency and reduced wait times for customers.
• Reduced medication errors by conducting thorough quality assurance checks on all prescriptions filled.
• Maximized employee productivity through effective scheduling, delegation of tasks, and ongoing feedback on performance goals.
• Implemented innovative marketing strategies to attract new customers and increase sales revenue.
• Streamlined patient consultation process to enhance understanding of medications while respecting privacy concerns.
• Educated patients about proper medication storage, disposal, and safety practices to minimize potential risks or adverse effects.
• Fostered a positive work environment by addressing staff concerns promptly and fairly.

Worked as an Intern and a community Service Pharmacist