Fitness
Sumayya Jackson
ATM Reconciliation Administrator
Sandton
Summary
Forward-thinking Operations Specialist bringing 10 years of expertise in Reconciliation and Settlements for Cash Management sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in MS Outlook and Google Chrome.
Overview
12
12
years of professional experience
Work History
ATM Reconciliation Administrator
G4S Cash Solutions
08.2021 - Current
- The accurate and timeous administration of accounting and reconciliation process in a Cash Processing Center in line with company policies and procedures.
- Key Performance Areas:
- Accurate, timely completion and submission of designated CPC reconciliation activities on a daily basis
- Ensure that CPC employees adhere to reconciliation controls and procedures and report on non-adherence
- Responsible to collate information from different source documents in order to complete timely and accurate reconciliation and investigation for each fund movement
- Responsible to engage with providers of the documentation (Cash Processing Centre management) to ensure that data is relevant, up to date, accurate and complete and provided in a timely manner
- Responsible to provide Customer Reporting (Capitec Bank)
- Proactively communicate with internal and external stakeholders in order to resolve discrepancies within a set timeline
- Responsible to escalate issues to Regional Branch Managers when not resolved timeously
- Reconcile and investigate between claims received and actual discrepancies
- Reconcile and investigate between claims received and actual discrepancies
- Responsible for trend analysis on discrepancies and escalation to relevant stakeholders
- Responsible for reporting of processing backlogs as prescribed by relevant procedures
- Review current reconciliation process on a regular basis, looking for areas of improvement
- Preparation of manual journals to correct incorrect transaction booking made by branches
- Responsible to ensure that all reconciliation documentation is managed in line with Record Management Controls for auditing purposes
Settlement Administrator
G4S Head Office
6 2014 - 07.2021
- Overall Management and oversight of the settlement process for 10 national regions in line with company policies and procedures
- Responsible for the preparation of payment files and importing to banks
- (circa R20m per day)
- Oversight and control over settlements between G4S bank accounts (Nedbank, ABSA, FNB, SBSA)
- Develop and implement improvement and corrective action plans for deficient areas
- Ensure that reconciliations are accurate as well as payment files
- Client engagement and management of external queries
- Compilation of customer reports as required in line with reporting standards
- Provide ad hoc support on customer queries, where resolution has not occurred at branch level
- Maintenance of customer database ensuring accuracy and completeness of information
- Compilation of National, regional, branch level reports in line with non-compliance with procedure
- Assist with daily operational / finance admin issues / queries pertaining to cash processing and related
- Provide training for new staff / up-skill existing staff to assist in query resolution
- Assist with investigations in irregularities
- Assist with year-end audit
Reconciliation Administrator
G4S Deposita Systems
03.2012 - 05.2014
- Responsible for ensuring accurate and timeous administration/completion of 12 national branch reconciliations in line with company policies and procedures
- Review age analysis and follow up on anomalies
- Manage bank recons and ensure submission
- Managing daily settlements - planning / forecasting (banking / withdrawals) and system user set-up
- Monitoring the system and identify problems or non-adherence to procedures – recommend corrective action on below standard areas
- Advising of any further process/ procedures for implementation to enhance processes/ procedures
- Administration on banking systems – new users, user changes
- Administration of the implementation of cash processing systems, processes and procedures
- Ensure that branch staff adhere to policies and procedures and report on non-adherence
- (Assist and guide branches)
- Assist with daily operational / finance admin issues / queries pertaining to cash processing and related activities
- Review and check validity on month end recons, report non adherence / issues
- Monitor daily bank recons
- Visits to branches as required
- Compilation of National, regional, branch level reports in line with non-compliance with procedure.
Education
Bachelor of Accounting Science - Accounting (Not Complete)
University of South Africa
Matric Exemption with Merit - undefined
Drakensberg Secondary School
Skills
Teamwork and Collaboration
Problem-Solving
Intermediate Excel (pivots, v-look ups,basic formulas)
Google Chrome (drive and sheets)
Analytical Thinking
Multitasking
Stakeholder Relations
Personable and Approachable
Performance Improvement
MS Office
Time Management
Task Prioritization
Working Relationships
Reconciliation Department, Inception Department, Investigations Department, Operations Department, Client Contact Centre, National G4S Cash Centres, Customers, External Stakeholders
Personal Information Extended
South African
8901230230089
23 January 1989
Married
Female
Indian
English
Personal Information
- Notice Period: 30 Days
- Nationality: South African
References
- Sidalan Moodley, Deposita South Africa, Managing Director, 011 729 3300 Cell: 071 877 7809
- Hannes van der Heever, G4S Cash Solutions, Head of Cash Reconciliations, 010 004 4500/ EXT :4846
Interests
Reading
Interior Design
Timeline
ATM Reconciliation Administrator
G4S Cash Solutions
08.2021 - Current
Reconciliation Administrator
G4S Deposita Systems
03.2012 - 05.2014
Settlement Administrator
G4S Head Office
6 2014 - 07.2021
Bachelor of Accounting Science - Accounting (Not Complete)
University of South Africa
Matric Exemption with Merit - undefined
Drakensberg Secondary School
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