Summary
Overview
Work History
Education
Skills
PERSONAL INFORMATION
Timeline
Generic
Sulaiman Carl Norman

Sulaiman Carl Norman

Operation Manager
Cape Town

Summary

The functions that I have performed to date has allowed me to develop a host of transferable skills. My organizing skills have also been honed to an exceptional level as I have often performed functions over and above what is recorded below as the day-to-day skeleton version of my current responsibilities. Among my skill set further to what you can establish from my CV is coordinating several tasks simultaneously, remaining calm under pressure and delivering fast turn around times.

Overview

28
28
years of professional experience
1
1
Language

Work History

Security Operation Manager

Byers Private Security
08.2022 - Current
  • Key Responsibilities:
  • Security Strategy Development: Developing and implementing security strategies, policies, and procedures.
  • Team Management: Leading and managing a team of security personnel, including training, guidance, and performance evaluation.
  • Incident Response: Overseeing incident response and crisis management, including emergency planning and execution.
  • Risk Management: Identifying and mitigating security risks, vulnerabilities, and threats.
  • Security Operations Center (SOC) Management: Managing the day-to-day operations of the SOC, including monitoring, incident response, and threat detection.
  • Collaboration and Communication: Collaborating with other departments, stakeholders, and external partners to ensure security alignment and effective communication.
  • Compliance and Governance: Ensuring compliance with security regulations, standards, and policies.
  • Security Awareness and Training: Developing and implementing security awareness and training programs for employees.
  • Additional Responsibilities
  • Budgeting and Resource Allocation: Managing security budgets and resources.
  • Vendor Management: Overseeing security vendors, contracts, and services.
  • Security Technology: Evaluating, implementing, and maintaining security technologies.

Constable

South African Police Service (SAPS)
02.2005 - 08.2015
  • Key Responsibilities:
  • Patrolling: Regularly patrolling assigned areas to prevent and detect crime.
  • Responding to Calls: Responding to emergency and non-emergency calls, such as reports of crimes, accidents, or disturbances.
  • Investigating Crimes: Conducting investigations, gathering evidence, and interviewing witnesses and suspects.
  • Enforcing Laws: Enforcing laws, regulations, and ordinances, including issuing citations and making arrests.
  • Maintaining Order: Maintaining public order and safety, including crowd control and conflict resolution.
  • Additional Responsibilities
  • Traffic Enforcement: Enforcing traffic laws, including issuing citations and directing traffic.
  • Community Policing: Building relationships with the community, including engaging in outreach and education programs.
  • Emergency Response: Responding to emergency situations, such as natural disasters or hostage situations.
  • Report Writing: Writing detailed reports of incidents, investigations, and arrests.
  • Testifying in Court: Testifying in court as a witness or expert in cases related to their duties.
  • Specialized Roles
  • Crisis Negotiation: Teams trained to negotiate with individuals in crisis, such as hostage situations.
  • Qualifications and Further Training:
  • National Certificate in Policing (NQF Level 5) (2007)
  • Crowd Management Course (2008)
  • Close Quarter Combat Course (2008)
  • Advanced Tactical Techniques (2010)
  • Advanced Weapons Training (in Handguns, Shotguns, and Rifles) (2010)
  • Task Force Training (Incomplete) (Survival Techniques; Urban and Rural Combat; Specialized Weapons Training) (2011 - 2012)

Manager

The Golf Shop River Club Cape Town
01.2004 - 12.2004
  • Key Responsibilities:
  • Sales
  • Management of Cash Flow
  • Overseeing and Shift Roster Planning of Staff
  • Daily opening & closing of the shop
  • Daily and weekly stock taking.
  • Store Inspections on daily basis.
  • Customer service relations
  • Cash up and daily banking
  • Auditing cash flow & Stock Levels.
  • Capturing all stocks, stock loss & petty cash on the computer
  • Ensure Staff productivity
  • Maintain high quality standards

Guest Relations Officer

Arabella Sheraton Cape Town
01.2002 - 12.2003
  • Key Responsibilities:
  • Reservations
  • Transport to and from Airport
  • Itinerary planning (including Tour bookings and dinner arrangements)
  • Handling Customer Complaints and
  • Enquiries

Concierge

Table Bay Hotel V&A Waterfront
01.1998 - 01.2002
  • Key Responsibilities:
  • Reservations
  • Transport to and from Airport
  • Itinerary planning (including tour bookings and dinner arrangements)
  • Handling customer complaints and enquiries
  • Overseeing and Shift Roster Planning of bell captains and porters

Education

National Certificate - Policing (NQF Level 5)

01.2007

Certificate - Drafting

01.1997

Matriculated with Exemption - undefined

Emel Weder High School
01.1995

Skills

Computer Literate (MS Office)

PERSONAL INFORMATION

  • Date of birth: 20 May 1977
  • Nationality: South African
  • Identity number: 7705205186080
  • Languages: English and Afrikaans
  • Marital Status: Married
  • Availability: Immediately

Timeline

Security Operation Manager

Byers Private Security
08.2022 - Current

Constable

South African Police Service (SAPS)
02.2005 - 08.2015

Manager

The Golf Shop River Club Cape Town
01.2004 - 12.2004

Guest Relations Officer

Arabella Sheraton Cape Town
01.2002 - 12.2003

Concierge

Table Bay Hotel V&A Waterfront
01.1998 - 01.2002

Certificate - Drafting

Matriculated with Exemption - undefined

Emel Weder High School

National Certificate - Policing (NQF Level 5)

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Sulaiman Carl NormanOperation Manager