Exploring Artificial Intelligence and Playing Cricket
Sukumar Mohanty
Chief Technology Officer
Johannesburg,
Summary
Dynamic technology leader with over 20 years of experience driving complex IT transitions, large-scale migrations, and comprehensive digital transformations. Expertise in designing and executing Target Operating Models that seamlessly align technology with business strategy while leveraging AI and automation to enhance operational excellence. Proven track record of leading successful transformation initiatives across diverse environments, resulting in modernized legacy systems, improved agility, and elevated customer experiences. Passionate about shaping IT strategy and mentoring high-performing teams, committed to next-generation IT transformation and building scalable, future-ready digital foundations.
Overview
20
20
years of professional experience
8
8
years of post-secondary education
Work History
Chief Technology Officer
ProStream (Pty) Ltd.
11.2022 - Current
- Successfully managed multiple cross-functional projects, achieving on-time delivery and driving multi-million cost savings.
- Define and execute the organization's technology vision and roadmap aligned with business strategy.
- Lead technology transformation initiatives to improve scalability, performance, and innovation.
- Advise executive leadership and the board on emerging technologies and digital trends.
- Ensure systems are secure, scalable, resilient, and cost-effective.
- Define and lead the organization's AI and data strategy, including machine learning, automation, and analytics.
- Identify and prioritize AI use cases that deliver measurable business value.
- Oversee the design, development, and deployment of AI/ML models, ensuring reliability and performance.
- Oversee enterprise data platforms, data governance, and data quality.
- Ensure effective use of data for decision-making, forecasting, and operational efficiency.
- Drive integration between core systems, digital channels, and analytics platforms.
- Ensure robust cybersecurity, privacy, and risk management across all technology systems.
- Oversee compliance with regulatory, data protection, and industry standards.
- Implement security-by-design and AI risk controls for sensitive data and models.
- Lead innovation programs, proofs of concept (POCs), and technology pilots.
- Build partnerships with technology vendors, startups, and research institutions.
- Build, mentor, and retain high-performing technology, data, and AI teams.
- Define skills strategy for AI engineers, data scientists, architects, and developers.
- Foster a culture of innovation, learning, and continuous improvement.
- Work closely with business leaders to translate business needs into technology and AI solutions.
- Measure and report technology and AI outcomes against business objectives.
GM: Cyber Security, System and Business Analysis
ProStream (Pty) Ltd.
01.2017 - 10.2022
- Responsible for cyber security implementation (Seceon aiSIEM) at Mossel Bay Municipality, South Africa
- Worked as Senior Management Consultant at Consulting for WesBank, South Africa
- Analyzed existing Technology structure and suggested future state of art technology solutions
- Analyzed existing Business Process capabilities and scope for improvement and cost saving
- Responsible for review, assess, recommend, document Company’s business strategy
- Responsible for review, assess, map, document Company’s business processes
- Responsible for analyze, assess, prepare, recommend, document Company’s Target Operating Model
- Worked as Senior Management Consultant (Solutions Architect for process set up) at Consulting for Rand Mutual Assurance (RMA), South Africa
- Analyzed the existing Technology and Business Processes capabilities at RMA, and advised on new processes, governance, tools and best practices to raise the maturity of the practice, thereby extracting maximum business benefit from their outsourcing arrangements
- Responsible for improved performance for the entire Business
- Responsible for generating Reports and providing Key Business inputs
- Business Analytics implemented at various stages to provide effective insights so that Business can take decisions
- Responsible for ensuring reduction of Complaints
- Responsible for deployment of new tools to measure Customer Satisfaction
- Automation implemented to save cost and time
- Implemented Balance Score Card for all Employees
Senior Manager: System & Business Analytics, Optimisation & Automation
Optimific Solutions Pvt Ltd.
03.2016 - 12.2016
- Analyzed existing Technology structure and suggested future state of art technology solutions
- Analyzed existing Business Process capabilities and scope for improvement and cost saving
- Responsible for review, assess, recommend, document Company’s business strategy
- Responsible for review, assess, map, document Company’s business processes
- Responsible for analyze, assess, prepare, recommend, document Company’s Target Operating Model
Manager Training
Tech Mahindra Ltd.
10.2012 - 02.2016
- Product Process and Corporate- Responsible for Airtel projects in Africa (7 Countries), Getit PAN India Accounts, Idea PAN India Accounts, Paytm email unit, Google, Vodafone CBO and Global Corporate Training affairs. Also managed Vodafone Accounts in Noida and Gandhinagar, Managed Services for Regent Insurance in Johannesburg, South Africa
- Managed Training function PAN India and responsible for all Developmental Trainings and Designing of training content and training structure, experienced transitioning training functions
- Responsible for design and strategize workshops, trainings, conferences, seminars
- Responsible for resource allocation & utilization, and revenue augmentation. Talent transformation for frontline, backend and supervisory teams
- Regular checks on knowledge gaps, bridging of gaps through regular trainings and refreshers, knowledge retention through continuous knowledge assessments and dipstick study
- Regular periodic audit & coaching for all business C-SAT impacting process, managed internally or by Customers
- B2B and B2C knowledge and skill development solutions across functions, processes, and business
- Client relationship management for training operations and development needs of engagement for the Sales & Service ecosystems
- Managing special projects to show impact / improvement in C-SAT, Customer engagement and experience an upward trend and improve process by reducing defects and enhance and delight internal and external customer experience, across functions, processes, and business
- Single point of contact for all Training compliance jobs
- Analyzed individual and organizational performance to identify opportunities, problems, root-causes, skill gaps and training needs
- Delivered solutions to address skill gaps, including classroom training, action learning, coaching and e-learning
- Deployed talent management processes and procedures to evaluate talent, assess bench strength, and support succession planning
- Delivered programs to develop management and leadership skills
- Delivered coaching systems that enhances the effectiveness of key talent
- Worked with managers to develop individual development plans to ensure that required targeted development takes place
- Responsible for 9 different projects across 9 countries (Airtel Africa -7 Countries; PAN India - Idea, Vodafone, Getit, Paytm; Google USA; Regent Insurance-South Africa)
Assistant Manager Training
Tech Mahindra Ltd.
12.2010 - 09.2012
- Product, Process and Corporate- Responsible for Airtel accounts and Corporate training affairs
- Responsible for TNI generation through various Tests/Certification Scores, Quality Scores, C-SAT, Product/Process Performance
- Responsible for creating training requirements, and managing Training calendar, execution, and billing
- Responsible for creating and implementing training strategy for Process and Behavioral trainings
- Responsible for identification of employees with special coaching needs and finalization of coaching plan along with respective managers, Coaching and mapping performance v/s expectation
- Responsible for managing Training Delivery (New Hire, Refresher) at various locations and ensuring coverage of New Product Launches within timelines
- Responsible for creation and rollout of Standard Operating Procedures (SOPs) across processes
- Responsible for monitoring & evaluating site training performance for all sites in India, ensuring training man-days and revenue targets for the circle, Preparing and Managing Training budget
- Responsible for planning assessment centers and development centers for the leadership team
- Responsible for designing and implementing workshops for supervisors like, first time managers workshop, situational leadership, synergy etc.
- Responsible for providing E-Learning platform to employees for accelerated learning
- Responsible for management of applications and job knowledge and training portals
- Responsible for Client relationship management
- Responsible for resource allocation & utilization, and revenue augmentation. Talent transformation for frontline, backend and supervisory teams
- Responsible for liaising with other functional/departmental heads so as to understand all necessary aspects and needs of staff training and development, and to ensure they are fully informed of staff training and development objectives, purposes and achievements.
Senior Trainer
Tech Mahindra Ltd.
10.2009 - 11.2010
- Acted as single point of contact for any Training related concerns and issues
- Managed performance for all Training Team members and encourage self-development by monitoring performance against the Trainer KRA’s
- Represented Training function in all internal and external meetings at a center/project level
- Conducted Monthly and Quarterly reviews
- Consolidated data and analyze trends to report the progress in the current process and identify opportunities for improvement
- Responsible for Client Management
- Responsible for Managing ISO audits for Training function
Process Trainer
Tech Mahindra Ltd.
08.2007 - 09.2009
- Conducted training programs for client for various product, process and soft skills module as per the client requirements
- Responsible for ensuring training requirements are being met at the training venue before the start of each program by coordinating with the business
- Responsible for evaluating training effectiveness and projecting the improvement areas to the client so as to get more business
- Developed training calendar
- Managed training activities
- Responsible for content designing
Education
Science Graduate - Mathematics (Honours)
Utkal University
Odisha, India 04.1994 - 04.1997
GNIIT -
NIIT
New Delhi, India 07.1998 - 04.2001
Business Acumen And Planning -
Harvard ManageMentor, Harvard Business School
USA 01.2014 - 12.2014
Cybersecurity Implementation-aiXDR, AiMSSP, AiSIEM -
Seceon Inc.
USA 10.2020 - 03.2021
Edge-to-Core-to-Cloud Infrastructure Foundation -
Hitachi Vantara
USA 04.2022 - 09.2022
Certification in AI Tools & GPT -
Be10X
Kolkata, India 10.2025 - 01.2026
Skills
Proficient in IT Management & Delivery
Proficient in Digital Transformation with AI adoption
Proficient in Target Operating Model
Proficient in IT Governance and Security
Proficient in Big data management
Proficient in Data privacy compliance
Proficient in Cyber Security Implementation
Proficient in Strategic planning and execution
Proficient in System and Technology Optimization
Proficient in Business Analysis and Business Optimization
Proficient in Revenue generation and Savings through AI
Proficient in Cloud-based environments
Proficient in Leadership and people development
Interests
Timeline
Certification in AI Tools & GPT -
Be10X
10.2025 - 01.2026
Chief Technology Officer
ProStream (Pty) Ltd.
11.2022 - Current
Edge-to-Core-to-Cloud Infrastructure Foundation -
Hitachi Vantara
04.2022 - 09.2022
Cybersecurity Implementation-aiXDR, AiMSSP, AiSIEM -
Seceon Inc.
10.2020 - 03.2021
GM: Cyber Security, System and Business Analysis
ProStream (Pty) Ltd.
01.2017 - 10.2022
Senior Manager: System & Business Analytics, Optimisation & Automation
Optimific Solutions Pvt Ltd.
03.2016 - 12.2016
Business Acumen And Planning -
Harvard ManageMentor, Harvard Business School
01.2014 - 12.2014
Manager Training
Tech Mahindra Ltd.
10.2012 - 02.2016
Assistant Manager Training
Tech Mahindra Ltd.
12.2010 - 09.2012
Senior Trainer
Tech Mahindra Ltd.
10.2009 - 11.2010
Process Trainer
Tech Mahindra Ltd.
08.2007 - 09.2009
GNIIT -
NIIT
07.1998 - 04.2001
Science Graduate - Mathematics (Honours)
Utkal University
04.1994 - 04.1997