SAP system
Sukoluhle Cymentha Mbane
Operations Admin
Johannesburg
Summary
Successful in optimizing operational efficiency and enhancing customer satisfaction through expertise in office management and exceptional interpersonal skills. Utilized administrative support and database administration to streamline processes, resulting in notable improvements in project delivery and interdepartmental communication. Committed and enthusiastic professional seeking an entry-level position, dedicated to contributing to team success and achieving company objectives. Known for being organized, reliable, and adept at managing multiple priorities with a positive outlook. Willing to take on additional responsibilities to support team goals. Detail-oriented team player with strong organizational abilities, capable of handling multiple projects simultaneously with precision and efficiency.
Overview
9
9
years of professional experience
4038
4038
years of post-secondary education
4
4
Languages
Work History
Operations Administrator
Revgro
07.2024 - Current
- Managed inventory levels effectively, reducing waste and optimizing resource utilization throughout the organization.
- Evaluated current operational practices and suggested improvement strategies.
- Evaluated existing software systems for potential improvements leading to increased efficiency in day-to-day operations.
- Collaborated with various teams to develop cross-functional solutions for operational challenges.
- Provided answers to customer questions via phone and email.
- Assisted with documenting key processes and procedures and security protocols.
- Coordinated meetings for department both in office and remotely.
- Supported team by handling all administrative tasks.
- Enhanced communication between departments through regular reports, and updates.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Sales and Businesses Support Administration Intern
Symrise
01.2021 - 01.2022
- Ensured timely delivery of correspondence through proper mail handling procedures and efficient distribution practices within the organization.
- Provided valuable assistance in research projects, gathering data, compiling results, and presenting findings to relevant parties.
- Demonstrated strong multitasking abilities while handling multiple responsibilities simultaneously without compromising on quality or accuracy.
- Capturing of pricing on SAP system.
- Enhanced interdepartmental communication by scheduling meetings and preparing agendas for team discussions.
- Upheld strict confidentiality standards when dealing with sensitive information or documents pertaining to employees or clients.
- Assisted in the preparation of presentations for management Microsoft Office Suite.
- Streamlined office processes by organizing files and updating digital record systems.
- Expedited document processing by effectively utilizing scanning, photocopying, and printing equipment.
- Managed inventory of office supplies and sample library.
- Developed comprehensive knowledge of company products to provide informed responses.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Entered and maintained departmental records in company database
Finance Intern
Symrise
01.2020 - 12.2020
- Contributed to audit preparations by organizing financial records and addressing discrepancies promptly.
- Prepared and posted financial journal entries using technically relevant software.
- Tracked financial transactions to update balance sheets with accurate, current information.
- Maintained accurate, up-to-date financial spreadsheets.
- Managed sensitive information responsibly, maintaining strict confidentiality standards.
- Assisted in the collection of debts.
- Assisted in paying suppliers and creditors.
Receptionist Administrator
Khomotso Direct Marketing
01.2017 - 12.2019
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Handled complaints and questions, and re-directed calls to other team members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting.
Direct Sales and Marketing Representative
Khomotso Direct Marketing
01.2017 - 12.2019
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Enhanced customer satisfaction by providing customized product solutions and building rapport through exceptional communication.
- Built diverse and consistent sales portfolio.
- Recorded accurate and efficient records in customer database.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Education
Business And Telephone Etiquette -
Keybase Training Solutions
Diploma in Internal Auditing
Walter Sisulu University
Short Course In Bookkeeping - Accounting
Get Smarter UCT
Matric
Nationwide School For Academic Excellence
Skills
- Office management
- Administrative support
- Business administration
- Bookkeeping
Customer support
Verbal and written communication
Scheduling coordination
Document management
Staff support
Customer engagement
Staff training
Telephone etiquette
Software
Microsoft office
Lotus notes
Oracle
Switchboard
Education
false,true
Languages
6,6,2,4
Timeline
Operations Administrator
Revgro
07.2024 - Current
Sales and Businesses Support Administration Intern
Symrise
01.2021 - 01.2022
Finance Intern
Symrise
01.2020 - 12.2020
Receptionist Administrator
Khomotso Direct Marketing
01.2017 - 12.2019
Direct Sales and Marketing Representative
Khomotso Direct Marketing
01.2017 - 12.2019
Business And Telephone Etiquette -
Keybase Training Solutions
Diploma in Internal Auditing
Walter Sisulu University
Short Course In Bookkeeping - Accounting
Get Smarter UCT
Matric
Nationwide School For Academic Excellence
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