SUJANA CLARISSE GROENEWALD

Reason for leaving: End of Contract

• Generated and processed customer invoices and quotations using Odoo, ensuring accuracy and timely turnaround
• Captured and reconciled customer payments and bank transactions
• Processed supplier invoices and prepared documentation for payment runs
• Maintained accurate financial records and organised filing systems for audit readiness
• Assisted with accounts payable functions, including invoice verification and reconciliation support
• Supported sales administration, including order tracking, invoicing, and client follow-ups
• Liaised with suppliers and clients regarding invoices, payments, and account queries
• Provided cross-functional administrative support to design and sales teams

• Worked in a high-pressure, fast-paced environment, ensuring smooth daily operations
• Processed customer orders and handled cash and card payments with accuracy
• Performed end-of-day cash-ups and assisted with basic financial reconciliation
• Resolved customer queries and service issues efficiently during shifts
• Applied bill adjustments, including discounts and service charges, using POS systems
• Assisted with staff training, onboarding, and interviewing of new team members
• Supported administrative functions, including bookings management and event coordination
• Assisted with staff rostering and operational planning during peak periods

Reason for leaving: Change of Ownership

• Oversaw daily operations, ensuring efficient scheduling and smooth service delivery
• Managed client bookings, queries, and overall customer satisfaction
• Supervised staff performance, attendance, and task allocation
• Handled administrative duties including record-keeping, scheduling, and documentation
• Assisted with basic financial administration, including cash handling, payments, and expense tracking
• Managed stock control and coordinated with suppliers to maintain inventory levels
• Supported marketing initiatives and promotions to drive client retention
• Reported directly to the business owner on operational performance

• Supported daily operations, ensuring efficient workflow and service delivery
• Assisted with customer service, handling queries and maintaining client satisfaction
• Processed transactions and handled cash and card payments accurately
• Assisted with stock control and supplier coordination
• Supported administrative duties including order management and record-keeping
• Assisted with staff supervision and task coordination during shifts

• Worked in a fast-paced restaurant environment during peak trading periods
• Took customer orders and operated the POS system with accuracy
• Handled cash and card payments efficiently
• Maintained high service standards under pressure during busy shifts
• Assisted with closing duties and supported team members during peak service

• Part-Time
• In progress – expected completion December 2026