Suelette Leonard
Senior Admin Officer
Pietermaritzburg
Summary
Senior Administrative Officer with over 10 years of experience in Administration and Projects. Providing efficient and comprehensive administrative support , management and leadership. Proven track record in problem-solving, administrative process design and improvement in complex environments. Offers high degree of IT systems and various software packages. Competence and strong quantitative reasoning skills.
Overview
20
20
years of professional experience
9
9
years of post-secondary education
Work History
Senior Administration officer (HR, Insurance and Projects)
Msunduzi Municipality
07.2013 - Current
- Oversee Back to Basics and SDBIP for the Roads and Transportation Unit (+23 Projects)
- Strong Senior administration management of staff and key stakeholders, in regards to: Knowledge of labour regulations and HR practices, strategic thinking abilities, Working within in SLA (Service Level agreement) timeframes & career development Risk Portfolio with Technical staff and supporting strategic management objectives
- Process Leave for department staff as well orientation of new staff
- Training and development Initiate creative ways to manage conflict and workshop teams and new employees in customer service, and front office management
- Implementation of strategies for depot staff and Support the business with the performance management cycle and ensure all performance review are conducted within the time periods
- Skills development training Health and Safety Rep for the department
- Project Co-ordination and administration (from IDP to Completion)
- Presentations and Monthly management reports- for COGTA, Batho Pele, etc
- (Internal and external) Support the business with Culture development programs and maintaining staff records meticulously
- Finance Management, Completion of and submission of mid- year and annual budgets
- Cost Cutting measure and commitments to ensure quality output is maximised
- Risk Assessment of implemented policies and ongoing training to update staff
- Ensure adherence of quality standards on all deliverables and maintain standards of all administrative related tasks
- Batho Pele Champion for Infrastructure Services Business Unit
- (Customer Service Liaison) (Water, Electricity, Sanitation, Roads, Drainage, Transportation Departments) SAP Change Champion
- And HS Rep
HR and Training Administrator
Auditor General
- 06.2013
- Arrange Teambuilding events for centres (SCM Process) Assistance of New Staff and Supervision of General Staff
- Project Co-ordination of staff
- Clear and concise reporting of HR related matters Complete disposal /transfer of staff
- Prepare CSA tools and general reports as required by clients and staff
- Document and File Management of student files and progress
- Training schedules Prepare policy and Program Documents HR Performance of Staff- E.P
- Leave discrepancies to be investigated Cash advances to be followed up and resolved along with Subsistence and Travel Claims
- Debtors to be followed-up and proof of payment to be submitted to debtor’s champion
- All S&T claims original documents to be obtained and filed
- Staff Files to be updated and completed on database inclusive of Leave data, disciplinary information, certificates and SAICA information
- Open files for all clients and file original correspondence and other required documents per client
- Completion of Secrecy Documents as per regulation for staff
- Ensure that for all overtime worked, signed overtime agreements between SM and staff are recorded
- Deal with resignations/terminations of staff Motivating current staff and students
- CWC schedules regarding to PO for payment of CWC work
- (Contract Work) Branding 2D and 3D- to ensure compliance Resolve requests from external stakeholders and clients
- SHE REP/1st AIDER AD HOC Duties Reputation Management -Improve communication Reputation Management - Improve branding and Client Liaison
- Value and Service - Improve quality of audit reports Value and Service - Ensure cost effectiveness of services rendered
- (Avoid waste) Assist Product champion Any ad hoc requests / instructions from BUAM, Senior Administrator or SM
Purchaser/ Buyer
Nutec SA (Pty) Ltd
- 12.2010
- Inventory Control of Stock, Production of Raw Material Turns Buying, Planning and Logistics Scheduling, COA's Business Communication and Supplier Evaluation, Planning of Loads
- Export and Import Documentation Control for different Countries (F178,SADC Certificates, Packing Lists) Expediting, tracking and Tracing of Orders and Outstanding PO's Pricing, Supplier Quality and Negotiation Quality Control and DMAIC Process controls Liaising with Sales, Technical Department and Nutritional Scientists.
Buyer/Customer Service Agent
Cummins Incorporated International
08.2008 - 08.2010
- Proven Advanced Computer Literacy and Software Skills Professional Approach to all Subordinates and Clientele
- Providing a Customer Service to production and sales department
- Taking Of Minutes at Meetings and adhering to the Code of Ethics and Confidentiality Ability to communicate information on a senior level as well as with Subordinates
- Manage the complete customer service process from orders on system to expediting client’s orders to ensure delivery
- Handling of all customer complaints and feedback and registration to ensure that they do not repeat
- Applying processes and procedures to ensure Producing Documents, briefing papers, reports, Filing and Documentation Registration Planning, Organising and Control of Purchasing, Office Management, Maintain procedures in line with ISO Coordinate the flow of information between our customers and our internal organization
- Prepare export orders and shipping paperwork
- Road Freight Instruction Form, F178) Invoice customer orders and Sales
- Liaison between delivery network and the customer in order to ensure correct and timorous delivery of product Generate daily, weekly and monthly service level reports Reducing of waste and inventory
- Filing and Compiling data as per customer files
- Go-Between in Quimper (France) and International Customers
Buyer/Expediter
Clifford Welding Systems
04.2007 - 08.2008
- Check E-mails and faxes from Suppliers and internal customers
- Purchasing done according to the information provided (Bills of Material, drawings etc.) Administration and control of relevant purchasing/ expediting Ability to communicate information on a senior level as well as with Subordinates
- Tracking of orders and Expediting
- Analyse and process data from the relevant software computer programs
- Confirm dates to correlate with suppliers to ensure that they meet the deadline and price negotiation
- Confirm any meetings schedule for that appropriate day/week
- Liaise with commercial manager, stores manager, supervisors and stores Assistants with regards to commodities that need to arrive in and delivered
- Project Planning in terms of meeting deadlines, fast tracking and min-max orders, Stock Control
- Develop and apply time and network plans to ensure successful implementation of chosen problem solutions
- Making decisions and analysis of data
- Document Collaboration Processing of information –Compiling, filing and detecting problems
- E-mail and fax suppliers all their relevant documentation with regards to outstanding orders
- Data Capture orders that are delivered to ensure that the information is always updated
- Liaise with Local Courier Company for any deliveries that need to be collected from their Depot
- Confirm driver log for that specific day
- Organise route and which deliveries to collect and to deliver
- Surrounding Areas_ Pietermaritzburg and Durban
- Check with the admin/Accounts office on petty cash and Post from Driver
- Dealing with correspondence, writing letters, minutes of meetings between Suppliers and commercial manager/ senior buyers/Stores Manager
- Maintaining a level of Neatness and easy reference for the particular day’s productivity
- Quality Control
Head of Quality Control
All-Tube (Pty) Ltd
05.2004 - 03.2007
- Ensure inspection, testing and data monitoring of the Quality Control system
- Implementation team for ISO 9001, OHS accreditation
- Ensure Production personnel record data for achieved results, place labels and data sheets as objective evidence to support conformance to procedures
- Stamp, sign and date the Quality Control plans, labels and Data Sheets
- Confirm products for completeness, markings, protection from damage and other characteristics as specified by customer and quality plans
- Ensure Final inspection and testing
- Strategic Planning Supplier Evaluation based on ISO standards
- Liaise with Customers and suppliers relating to any queries, complaints etc..
- Maintain data and records to ensure high levels of accuracy and quality characteristics
- Demonstrate and identify the possible root causes and eliminate foreseeable problems
- Generate G8D'S and relevant Non-conformances and update register
- Address Non-conformances with Senior Management and possible solutions
- Interacting with Computers and computer suites (software) to enter Data ( Measure link) Analyse information gathered from Production manager and Quality Manager and data sort to define operational problems
- Apply Judgement and statistical Process tests
- Design and conduct Training on existing data and programs.( Measure link, 6 Sigma)
Education
National Diploma: Public Management & Economics - Public Management And Economics
Durban University of Technology (DUT)
Pietermaritzburg, South Africa 07.2016 - 09.2019
Advanced Diploma in Business Management -
MANCOSA
Pietermaritzburg 07.2023 - Current
Health Administration
Global Learning Services- SHE REP
Pietermaritzburgundefined
Boston City Campus
undefined
Soft Skills Upgrade
Diploma: Theology -
Team Work Bible College
PietermaritzburgAdvanced Project Management - undefined
Damelin
Computers and Management, Microsoft Packages - undefined
Oval International
High School Diploma -
Haythorne Senior Secondary
Pietermaritzburg 01.1996 - 01.2001
Skills
Measure link
Open office Org
Oracle People Soft
HR Database (In-house)
Knowledge Rep
Culture Champion
Project 2000
Fourth Shift
ACT Database
Oracle (ERP) GIEA
SOMS
CATALOGUE
ARIBA
MRP Systems
Statistical Process Control
6 Sigma
20 Keys Process Improvement
Great Plains
Crystal Reports
Minute taking courses
Payday
PROMIS
SAP CRM
MM
PS
HCM
HEAT
CRM
Management Ability
Excellent Written and Verbal communication skills
Excellent negotiation skills
excellent administration support
Sparkling Personality
Multi-tasker
Human Resource Management
People Management
Time Management
Handling of Confidentiality and Tact
Risk Management
Attention to detail
Team player
Project Management
Extensive knowledge of Administration, processes and local government legislation
Quality Control
Intro into 6 Sigma and 20 Keys
Internal Staff Supervision and Employee Management systems
Empathy
Excellent Administrative skills
First rate Organisational ability
Time Management and Problem Solving skills
flexibility and confidentiality
good stress management
Working well without supervision
Knowledge of municipal requirements and procedures
SAP
Emphasis to meet deadlines
Honest and Reliable
Good Manners
Initiative
self-starter
Strategic Planning
Due diligence
Cost saving Methodology and budgeting
Willingness to work Irregular Hours and Travel
Enjoys a challenge
Consistent
Staff Development
Policy and procedure development
Goal Planning
Records Management
Staff Management
Professional Demeanor
Professionalism
Salary
TCT: 525 000 (Current)
Own Vehicle
Yes
Dependants
Two
Personal Information
- ID Number: 840413 0259 084
- Notice Period: 4 Weeks
- Date of Birth: 04/13/1984
- Driving License: Code 08
- Marital Status: Married
Language
English / Afrikaans / Zulu
Travel
Yes- Available
References
- Mr. Martin McNamara, Chief Engineer: Direct, Roads and Transportation Department, Infrastructure Services, 033-392 2189, 072 501 7811, Martin.Mcnamara@msunduzi.gov.za
- Mr Bheki Sosibo, Manager: Construction and Reconstruction, Roads and Transportation Department, Infrastructure Services, 033 392 2097, Bheki.Sosibo@msunduzi.gov.za
- Mrs Ntombifuthi Makhaye, Business Executive CA (SA) RA, Auditor General South Africa, 033 264 7400/7406, 073 340 8885, pmakhaye@agsa.co.za
- Pastor Reuben Maistry, Minister, Obededom Temple, 033 342 1438, 082 343 0789, rmaistry@vodamail.co.za
Extracurricular Activities
Community Outreach Road Clean-up Vegetable Garden Project NGO Big Brothers Big Sister of South Africa Reading
Timeline
Advanced Diploma in Business Management -
MANCOSA
07.2023 - Current
National Diploma: Public Management & Economics - Public Management And Economics
Durban University of Technology (DUT)
07.2016 - 09.2019
Senior Administration officer (HR, Insurance and Projects)
Msunduzi Municipality
07.2013 - Current
Buyer/Customer Service Agent
Cummins Incorporated International
08.2008 - 08.2010
Buyer/Expediter
Clifford Welding Systems
04.2007 - 08.2008
Head of Quality Control
All-Tube (Pty) Ltd
05.2004 - 03.2007
High School Diploma -
Haythorne Senior Secondary
01.1996 - 01.2001
HR and Training Administrator
Auditor General
- 06.2013
Purchaser/ Buyer
Nutec SA (Pty) Ltd
- 12.2010
Health Administration
Global Learning Services- SHE REP
undefined
Boston City Campus
undefined
Soft Skills Upgrade
Diploma: Theology -
Team Work Bible College
Advanced Project Management - undefined
Damelin
Computers and Management, Microsoft Packages - undefined
Oval International