Sue Squires

• Provided clerical support, addressing routine, and special requirements.
• Maintained organized files and stocked supplies to support team needs and maximize performance.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Responded to inquiries from callers seeking information.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Completed clerical tasks such as filing, copying, and distributing mail.

• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Made hiring recommendations to increase company's productivity and profitability with quality workers.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Monitored security to protect employees, customers and property.
• Developed strategy to increase sales and drive profits.
• Supervised day-to-day operations to meet performance, quality and service expectations.

• Processed student registrations and withdrawals.
• Documented attendance, grades and test scores to update permanent records.
• Performed clerical and administrative support duties to optimize workflow procedures.
• Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
• Participated in meetings, workshops and seminars to covey or gather information to perform functions.
• Managed filing system, entered data and completed other clerical tasks.
• Assisted coworkers and staff members with special tasks on daily basis.
• Completed forms, reports, logs and records to quickly handle all documentation for human resources.
• Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
• Volunteered to help with special projects of varying degrees of complexity.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
• Transcribed and organized information to assist in preparing speeches and presentations.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Supervised the running of the collection division of the firm. Control debtors and creditors ledger of the business

Performed duties to control the day to day running of the business entailing inter-alia co-ordination deliveries to customers, managing staff, attending to banking

created and managed the running of the Collections Division of the legal firm

Opened and operated own clothing store business.

Controlled all facets of business

• Interacted with customers by phone, email, or in-person to provide information.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Maintained filing system and organized customer documents for easy retrieval of information.

• Produced high-quality communications for internal and external use.
• Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Interacted with customers by phone, email, or in-person to provide information.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Monitored office supplies and made arrangements for restocking of low-stock items.
• Provided meeting support by taking minutes and dictations.
• Managed calendars and scheduled appointments to maintain smooth flow of operations.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Input data into spreadsheets and databases.