Susan Nzau Nlumba
Cape Town
Summary
I am a dedicated childcare professional with proven experience working as both a crèche assistant and a nanny. My expertise extends to providing nurturing care, fostering child development, and maintaining a safe, engaging environment for children. In addition to childcare, I have strong skills in housekeeping, ensuring that homes are well-organised and clean. My ability to manage multiple tasks while offering compassionate, attentive care makes me a reliable and responsible candidate for any childcare or household management role.
Overview
16
16
years of professional experience
Work History
Housekeeper
12.2019 - 05.2024
- Providing day-to-day care for children, including feeding, bathing, and dressing
- Always ensuring a safe environment by supervising children and adhering to safety protocols
- Engaging children in age-appropriate educational activities to support their learning and development
- Planning and preparing nutritious meals and snacks for the children, accommodating dietary restrictions if necessary
- Performing light housekeeping tasks related to the children, such as cleaning their rooms, washing their clothes, and tidying play areas
- Keeping parents informed about their children's daily activities, behaviour, and any concerns or developments
- Adapting to the changing needs of the family and children, including accommodating special requests or schedules
Store Assistant
Clothing Store
11.2010 - 12.2011
- Greet customers, listen to their needs, and provide personalised shopping assistance.
- Handle customer complaints and resolve issues in a calm and professional manner.
- Ensure products are free from defects and correctly labeled before display.
Childcare Worker
Seraphim's Crèche
06.2008 - 09.2010
- Ensuring the safety and well-being of children during playtime, meals, and rest periods
- Observing and tracking children's progress in areas such as language, motor skills, and emotional growth, and reporting concerns to parents or supervisors
- Offering comfort and guidance to children, helping them adjust to group settings and manage any separation anxiety from their parents
- Keeping parents informed about their child's daily activities, progress, and any concerns or achievements
- Following the crèche's policies and procedures, including those related to child protection, confidentiality, and behaviour management
Education
High School Diploma -
Lycée Arc-En-Ciel
Skills
- Childcare & Development
- Time Management
- Patience & Adaptability
- Nutrition & Meal Preparation
- Safety & Well-being
- Excellent Communication
Languages
French
English
Swahili
References
References will be provided upon request.
Timeline
Housekeeper
12.2019 - 05.2024
Store Assistant
Clothing Store
11.2010 - 12.2011
Childcare Worker
Seraphim's Crèche
06.2008 - 09.2010
High School Diploma -
Lycée Arc-En-Ciel
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