Stian Steyn

• Sorted and distributed incoming mail and coordinated departmental package pickup and delivery.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish stock before depleted.
• Edited documents to keep company stock free of grammar errors.
• Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to stock database.
• Determined and performed appropriate adjustments of authorized stock levels.
• Maintained effective team member communication.
• Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
• Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
• Maintained inventory and ordered new supplies to meet expected needs.
• Maintained accurate inventory records to provide data for use in audits and completion of order requests
• Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
• Answered customer questions and provided detailed product information.
• Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
• Changed sales floor signs to show current pricing and support product promotions.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Processed customer refunds and exchanges according to established guidelines.
• Tallied cash drawer at beginning and end of each work shift.
• Restocked and organized merchandise in front lanes.
• Completed on-time deliveries by choosing best and most efficient routes.
• Adhered to safe lifting techniques to avoid injuries.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Completed rush deliveries on tight timetables to satisfy customer needs.

• Balanced and organized cash register by handling cash, counting change and storing vouchers.
• Displayed merchandise by arranging in appealing ways to boost sales.
• Informed customers of current store promotions to encourage additional sales purchases.
• Logged reports, expenses, receipts, and sales in company database.
• Worked to build relationships with customers and built potential for additional sales.
• Engaged customers in social conversations to create pleasant and easy shopping experience.
• Increased sales and customer satisfaction through personalized servicing.
• Listened to clients and introduced solutions to satisfy business and personal needs.
• Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.

• Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
• Kept optimal quality levels to prevent critical errors.
• Added documents to file records.
• Evaluated source documents to locate needed information.
• Verified accuracy of computer system information by updating stock data.
• Corrected data entry errors to prevent duplication or data degradation.
• Scanned documents and saved in database to keep records of essential organizational information.
• Used Microsoft Word and other software tools to create documents and other communications.
• Carried out day-to-day duties accurately and efficiently.

· Worked in matrix management environment with oversight of division level managers, operations, safety.

• Established positive and effective communication among staff and organization leadership, reducing miscommunications and missed deadlines.