Detail-oriented graduate with a diploma in Public Administration in Supply Chain Management, recognized for enhancing customer satisfaction through prompt inquiry resolution and meticulous record-keeping. Proficient in data entry and MS Office, I fostered collaboration and maintained confidentiality, contributing to a streamlined office environment and efficient workforce management.
Work History
Junior Administrator
Zibukezulu Technical High School
08.2024 - 01.2025
Contributed to a positive work environment by fostering a culture of collaboration and open communication among team members.
Maintained confidentiality of sensitive information, adhering to strict data protection policies and procedures.
Maintained updated records of employee leave requests leading to efficient workforce management.
Improved customer satisfaction by addressing inquiries promptly and providing accurate information.
Acting as the first point of contact for visitors, parents, and service providers.
Streamlined office correspondence by drafting letters, memos, emails, and other communications materials on behalf of the management team.
Ensured accurate record-keeping, diligently updating databases with pertinent information on learners.
Assisted in the recruitment process by reviewing learner reports before entering them into the relevant system (SA-SAMS).
Assisting with NSC (Matric) examination logistics and administration.
Education
Diploma - Public Administration in Supply Chain Management
Durban University of Technology
Pietermaritzburg, South Africa
04.2001 -
National Senior Certificate (NSC) -
Athlone Girls' High School
Johannesburg, South Africa
04.2001 -
Skills
Data entry
Report generation
MS office
Recordkeeping and file management
Attention to detail
Telephone etiquette
Interpersonal skills
REFERENCES
Available upon request.
Timeline
Junior Administrator
Zibukezulu Technical High School
08.2024 - 01.2025
Diploma - Public Administration in Supply Chain Management
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