STHEMBILE SHEZI
Administator
Midrand,Gauteng
Summary
I have always been an extremely hands-on, practical, energetic worker and am very experienced in providing excellent customer service at all times and in all circumstances. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
WAITRESS
GALLAGHER CONVENTION CENTRE
5 2022 - Current
- Ensured high customer satisfaction through greeting customers and assisting with questions
- Staying attentive to the needs of guests in the dining area
- Delivering food from the kitchen to the guests
- Serve food and beverages to customers
ADMINISTRATIVE: COMPLAINTS AND INVESTIGATION/ HRM
OFFICE OF THE OMBUDSMAN, CITY OF JOHANNESBURG
04.2018 - 09.2019
- To maintain team diary, and office information systems to ensure the smooth running of the department
- Responsible for stationery stock control, including ordering to ensure adequate resources are available for the team
- Filing/maintaining complaints files with standards
- Assist with the recruitment of staff
- Follow up on all types of HR queries
MUNICIPAL FIELDWORKER
COJ EXECUTIVE MAYOR’S OFFICE
03.2016 - 12.2016
- Conduct civic and voter education activities/presentations/workshops for the office of the speaker in collaboration with other identified stakeholders as well as to conduct the coordination of any other project or services as may from time to time be directed by the office of the speaker;
- Draw up a schedule of meetings or events that are taking place in regions and submit it to the municipal outreach coordinator (MOC);
- Prepare and deliver presentations for the meeting or events in conjunction with the municipal outreach coordinator (MOC);
- Organize and arrange civic and voter education workshops/ meetings/ events in regions in conjunction with the MOC to inform and educate communities
SECRETARY
BRAINS, AND WISDOM HRM CONSULTING COMPANY
01.2016 - 02.2016
- Rendering secretarial support services, including managing the diary of the director, scheduling meetings, and making all arrangements to receive visitors
- Arrange bookings and manage costs for project-related travel, accommodation, and conference
- Managing office administration, including the receipt and processing of correspondence documents, mail both hard copies and electronically
Education
Bachelor of Business Administration -
ROSEBANK COLLEGE
Diploma in Business Management - undefined
ROSEBANK COLLEGE
Grade 12 - undefined
WENDYWOOD HIGH SCHOOL
Skills
Communications
Outstanding Persuasion & negotiation
Customer Service
Sales
Public Speaking
Attention to details
Organised
Proactive
Driven
Analytical
Safe Food Handling
Greeting guests
Table Setting
Food station setup
Order Taking
Languages
English
IsiZulu
IsiXhosa
Sotho
References
- MS. Maria, Supervisor, 081 483 6644
- ADV. XOLANI GILA, Acting Manager Office of the Ombudsman, 010 288 2800
- MR. YUSUF, Project Manager, Office of the Speaker (City of Johannesburg), 011 407 6310
- EDWIN MASHATOLA, Director: Brains and Wisdom HRM consulting Company, 072 894 9999
Timeline
ADMINISTRATIVE: COMPLAINTS AND INVESTIGATION/ HRM
OFFICE OF THE OMBUDSMAN, CITY OF JOHANNESBURG
04.2018 - 09.2019
MUNICIPAL FIELDWORKER
COJ EXECUTIVE MAYOR’S OFFICE
03.2016 - 12.2016
SECRETARY
BRAINS, AND WISDOM HRM CONSULTING COMPANY
01.2016 - 02.2016
WAITRESS
GALLAGHER CONVENTION CENTRE
5 2022 - Current
Bachelor of Business Administration -
ROSEBANK COLLEGE
Diploma in Business Management - undefined
ROSEBANK COLLEGE
Grade 12 - undefined
WENDYWOOD HIGH SCHOOL