Proven leader and adaptable professional with a track record of enhancing operational efficiency by over 20% at the Department of Education (Emawusheni Education Center). Excelled in fostering stakeholder relationships, mentoring teams, and implementing strategic process improvements. Skilled in Microsoft Office and effective communication, demonstrating a commitment to continuous learning and confidentiality.
Overview
6
6
years of professional experience
Work History
Community Laising Officer
Ncolisa Trading
11.2023 - 11.2024
Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
Mentored junior staff members, helping them develop their skills and advance in their careers.
Improved department efficiency by streamlining and implementing policies and processes.
Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Education Assistant
Rietvlei S.S.S
03.2023 - 09.2023
Took attendance, graded assignments, and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations.
Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Monitored student classroom and outdoors activities to promote student safety.
Distributed learning materials such as worksheets, textbooks, and group assignments.
Supervised students in common areas such as cafeteria, library, and playground.
Prepared instructional materials, including visual aids and handouts, to support the delivery of lessons across various subjects.
Supported teachers in maintaining a safe learning environment by monitoring student behavior during class transitions and extracurricular activities.
Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Tutored struggling students individually and in small groups to reinforce learning concepts.
Senior Office Administrator
Department of Education (Emawusheni Education Center)
01.2019 - 01.2023
Created and implemented filing and organizational systems to boost Type efficiency by Number%.
Updated reports, managed accounts, and generated reports for company database.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Assisted in the recruitment process by screening resumes, scheduling interviews, and conducting reference checks for potential candidates.
Facilitated efficient meetings by preparing agendas beforehand; ensured action items were assigned/documented properly afterward.
Oversaw accounts payable/receivable processes, guaranteeing timely payments while maintaining accurate financial records.
Maintained strict confidentiality of sensitive information, protecting both company and employee privacy.
Created personnel manual detailing business procedures and organizational policies.
Ensured smooth daily operations by managing inventory levels of office supplies and equipment maintenance contracts.
Maintained electronic and paper filing systems for easy retrieval of information.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Education
DATA ENTRY -
EduCourse
South African E-Learning
01.2025
Project Support
ATVANCE ACADEMY
Durban
11.2019
NCV LEVEL 4 - Office Administration
Esayidi Tvet College
Umzimkhulu
11.2014
Additional Information
Ezra
Ncolisa Trading
Nosiphelo
Rietvlei S.S.S
Nondalo
Emawusheni Education Center
Contact details available upon request
Timeline
Community Laising Officer
Ncolisa Trading
11.2023 - 11.2024
Education Assistant
Rietvlei S.S.S
03.2023 - 09.2023
Senior Office Administrator
Department of Education (Emawusheni Education Center)
DIRECTOR ( PARTNERSHIP) at FOURAELA TRADING (PTY) LTD / S N R TRADING (PTY) LTDDIRECTOR ( PARTNERSHIP) at FOURAELA TRADING (PTY) LTD / S N R TRADING (PTY) LTD