Summary
Overview
Work History
Skills
Language
References
Timeline
Generic
Steven  Clayton

Steven Clayton

Close Protection Officer - Self Employed
Northern Suburbs

Summary

Focused and professional Close Protection Officer with significant experience and a successful track record of providing personal security for high profile individuals, protecting and maintaining the safety of members of the public. Quick thinker with excellent physical fitness and the ability to remain calm in a crisis, alongside expertise in defending clients against all threats and maintaining excellent coverage. Demonstrates a commitment to safety and dedicated to providing clients with a discreet and professional service.

Overview

19
19
years of professional experience

Work History

CPO (Close Protection Officer)

District Executive Group - Self Employed
01.2021 - Current
  • Assist in protection of high value individuals and their families, including politicians and executives.
  • Conduct advance work to determinate routes for travel and conduct post event analysis.
  • Conduct thorough background checks on all potential employees and contractors to ensure only trustworthy individuals are allowed into the clients immediate environment.
  • Provide security at residences, offices, events,meetings etc... as well as during travel by car.
  • Maintain constant communication with clients to quickly and effectively assess potential threats or dangerous situations.
  • Regularly update security protocols based on current events
  • Maintain detailed knowledge of personal safety practices through ongoing training and personal development.

Operations Manager

Fidelity Security Services
03.2015 - 04.2021

· Operations manager

· Security functions on sites

· Managing junior staff

· Client liaison - attending meetings with clients

· Site & retail audits

· Equipment requisition issue and audits

· Firearm audits

· Incident reports

· Armed and unarmed security postings & rosters

· Operational coverage and arrangement of transport audit and inspections

Shift Manager

Chubb Security
05.2005 - 03.2015

05 - 05
  • Easy Roster/Payroll Administrator
  • Loading New Employees
  • Roster Updates
  • Daily Capturing of Postings/Printing Postings
  • Scheduling of Leave
  • Hours Capture (Dummy Run)
  • Export To VIP
  • Pay Queries
  • Terminations
  • Journals
  • Third Party Payments
  • Leave Due Reports
  • Wage To Revenue
  • UI.19
  • Printing Payslips and Distributing
  • Job Costing
  • Earnings/Deductions input (normal hours/overtime, loans, garnishee etc)
  • Link methods for provident fund, medical aid, unions, deduction on new employees
  • Head count of employees
  • Loading of employees on Psira website and Terminating
  • Keeping compliance certificates updated

06 - 04
  • Answering and directing of calls
  • Switchboard operation
  • Receiving and dispatching of post and messages
  • Capturing of data
  • Welcoming of visitors
  • Housekeeping of reception area
  • Preparation of documents and packages for Courier
  • Ensuring that adequate supply of waybills and flyers are available

12 - 05
  • Issuing out all installations and withdrawals on daily basis
  • Loading and offloading of vehicles
  • Liaising with customers telephonically to schedule installations
  • Booking of vehicles for services, managing of fuel cards
  • Checking stock back from returns

09 - 11
  • Fulfill the role of an ops coordinator for Western Cape branch
  • Compiling reports, programming the service schedules
  • Daily input of stock, stock orders, sales report, monthly billing
  • Working hand in hand with the Hygiene Technician

05 - 08
  • Maintaining staff database on Easy Roster System
  • Update timesheets electronically on daily basis
  • Daily liaison with relevant stakeholders regarding Easy Roster system
  • Preparing month end data for export to VIP Payroll System
  • Assist in printing and distribution of payslips
  • Maintain an credible filing system
  • Attend and resolve queries promptly and accurately
  • Generate and distribute reports to relevant stakeholders
  • Perform ad hoc duties as and when required.
  • Capture approximately 500+600 staff daily
  • Reduced logistical errors through meticulous planning of transportation schedules and inventory management practices
  • Managed budgets skillfully by tracking expenses diligently and allocating resources appropriately based on priority needs
  • Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires
  • Negotiated contracts successfully with vendors securing favorable terms while upholding high-quality standards
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment
  • Monitored performance metrics consistently and implemented corrective actions when needed, contributing to continuous improvement initiatives
  • Resolved conflicts swiftly among team members through effective mediation techniques, fostering an amicable working environment conducive to collaboration
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed
  • Streamlined vendor management processes, facilitating improved relationships and timely service deliveries
  • Spearheaded volunteer programs that positively impacted local communities while showcasing the company's commitment to social responsibility

Skills

    Professionalism, combative mind-set and situational awareness and adapting to changes in any environment

    Time management

    Working successfully under pressure, remaining calm under conflict

    Working well as part of a productive team

    Training and teaching skills

    Attention to detail and problem solving

    Working alone and un-managed

    Integrity, tolerance, Patience

    Analysing data and trends

Language

English/Afrikaans

References

  • GRANT WRIGHT, MANAGER (HYGIENE DEP), Royalserve, 0787471568
  • WAYNE GARDENER, GENERAL MANAGER, Bidvest Steiner, (021) 532-3045
  • JOHN MINERS, EXECUTIVE DIRECTOR, Vizual Security, (021) 555-0355
  • VICTOR, IR/HR MANAGER, Mzansi Securifire, 0614024426

Timeline

CPO (Close Protection Officer)

District Executive Group - Self Employed
01.2021 - Current

Operations Manager

Fidelity Security Services
03.2015 - 04.2021

Shift Manager

Chubb Security
05.2005 - 03.2015

05 - 05

06 - 04

12 - 05

09 - 11

05 - 08
Steven ClaytonClose Protection Officer - Self Employed