Stephina Ramatswi

• Applied promotional tools to build product awareness, create consumer interest and stimulate product demand.
• Developed customer service by working closely with Type team for seamless customer experience across all channels.
• Provided Type product samples, coupons, informational brochures and incentives to persuade people to buy products.
• Consistently increased sales by Number% by focusing on product's key advantages and features.
• Performed market research to stay up-to-date with current market trends.
• Identified product features to promote in ad campaign.
• Developed door-to-door distribution campaign to increase brand awareness.
• Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
• Operated computer and used Software to handle customer payments and returns.
• Mastered management system to efficiently process stock delivery, sales orders and maintain customer relationships.
• Set up appointments for sales executives to meet with and install products at customer sites.
• Provided coupons, product samples, and informational brochures to customers.
• Functioned as brand ambassador with store management and sales associates to provide in-depth sales and training as product expert.
• Collaborated with Type team to optimize customer experience and improve competitive position and profitability of organization.
• Negotiated and adjusted POS merchandising investments to maintain profitability.
• Created and perfected various pitch promotions to attract customers toward products.
• Maintained inventory by organizing and cleaning stockroom.
• Demonstrated Type and Type products as part of in-store marketing efforts.
• Established, organized and managed Points of Sales relationship by developing sales strategy and building brand awareness.
• Resolved customer issues and concerns by listening attentively, identifying root issue and implementing best resolution possible.
• Performed market research to cater sales promotion incentives and increase sales.

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